Firefox Community Forum

When testing our web application, I can consistently get the tab to crash in Firefox (not other browsers). This happens even when running in Troubleshoot mode.

A few of the submitted crashes: bp-f1e47e32-aa7e-4080-880c-34f160250710 bp-622b9363-fa50-4b15-b605-87c3e0250702

Can anyone tell what is causing it to crash, and if we can do something to fix it?

I can't access "settings." When I click "Settings" a faint shadow around the edges of my screen appears, but the actual page does not load. Sometimes, Firefox itself won't open for several days so I've had to start using an alternate browser when this happens. Is this a known issue?

Firefox tabs keep crashing randomly and sometimes the entire thing just crashes and the browser has to be restarted completely. I' have already tried: Updating Firefox Completely reinstalling firefox after I removed all App Data of it. Updated all the drivers that were possible to update. Installed newer codecs (H265)

Nothing so far worked to solve this issue.

My system specs: Processor: Intel(R) Core(TM) i9-14900K 3.20 GHz GPU: Gigabyte Geeforce RTX3090 GAMING OC 24GB RAM: 32.0 GB System type: 64-bit operating system, x64-based processor Edition: Windows 10 Pro Version: 22H2 OS build: 19045.5965

Here's my Third partyModule information: {

 "modules": [
   {
     "name": "nvwgf2umx.dll",
     "fileVersion": "32.0.15.7688",
     "typeFlags": 1,
     "signedBy": "NVIDIA Corporation",
     "events": [
       {
         "processType": "browser",
         "processID": 18372,
         "threadID": 1800,
         "loadStatus": 0,
         "loadDurationMS": 2.3749
       },
       {
         "processType": "browser",
         "processID": 18372,
         "threadID": 1800,
         "loadStatus": 0,
         "loadDurationMS": 2.4432
       },
       {
         "processType": "rdd",
         "processID": 25176,
         "threadID": 28176,
         "loadStatus": 0,
         "loadDurationMS": 2.5114
       }
     ]
   },
   {
     "name": "nvgpucomp64.dll",
     "fileVersion": "32.0.15.7688",
     "typeFlags": 1,
     "signedBy": "NVIDIA Corporation",
     "events": [
       {
         "processType": "browser",
         "processID": 18372,
         "threadID": 1800,
         "loadStatus": 0,
         "loadDurationMS": 1.5519
       },
       {
         "processType": "browser",
         "processID": 18372,
         "threadID": 1800,
         "loadStatus": 0,
         "loadDurationMS": 1.4314
       },
       {
         "processType": "rdd",
         "processID": 25176,
         "threadID": 28176,
         "loadStatus": 0,
         "loadDurationMS": 1.931
       }
     ]
   },
   {
     "name": "nvldumdx.dll",
     "fileVersion": "32.0.15.7688",
     "typeFlags": 1,
     "signedBy": "NVIDIA Corporation",
     "events": [
       {
         "processType": "browser",
         "processID": 18372,
         "threadID": 1800,
         "loadStatus": 0,
         "loadDurationMS": 0.6125
       },
       {
         "processType": "browser",
         "processID": 18372,
         "threadID": 1800,
         "loadStatus": 0,
         "loadDurationMS": 0.5962
       },
       {
         "processType": "rdd",
         "processID": 25176,
         "threadID": 28176,
         "loadStatus": 0,
         "loadDurationMS": 0.6459
       }
     ]
   },
   {
     "name": "NvMemMapStoragex.dll",
     "typeFlags": 1,
     "signedBy": "NVIDIA Corporation",
     "events": [
       {
         "processType": "browser",
         "processID": 18372,
         "threadID": 1800,
         "loadStatus": 0,
         "loadDurationMS": 0.5504
       },
       {
         "processType": "browser",
         "processID": 18372,
         "threadID": 1800,
         "loadStatus": 0,
         "loadDurationMS": 0.5178
       },
       {
         "processType": "rdd",
         "processID": 25176,
         "threadID": 28176,
         "loadStatus": 0,
         "loadDurationMS": 0.6211
       }
     ]
   }
 ],
 "blocked": []

}

bp-99a3af9e-c74e-4a75-9564-ae4050250703

this is the latest crash report. had 19 crashes in about 1 hour. i have noticed when i put stress on my pc IE playing a game the crashes are less. i have 64g ram i9 14900k cpu. disabled all extenstions have uninstalled and reinstalled firefox but nothing im doing seems to help.

any help would be great.