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  • Installation and updates

Can no longer access my Billpay due to message saying Outdated browser

I am on Mac Mojave 10.14.6 using Firefox 115.36 Oesr on esr update channel for many years. Unable to access Billpay due to message saying outdated browser yet Firefox say… (read more)

I am on Mac Mojave 10.14.6 using Firefox 115.36 Oesr on esr update channel for many years. Unable to access Billpay due to message saying outdated browser yet Firefox says Firefox is up to date on the drop down box for Firefox. Up until tonight I had the ability to select option of "Continue with outdated browser" but did not have that option today. Should I contact Billpay as well as you?

Open 3

I believe that I purchased a lifetime subscription to fireshot pro and I don't know how to place this on Firefox so that I don't have it asking me for money. Please tell me what to do. Thank you very much

My name is Susan Hunker. My username with Firefox is Sueofcow. My email is [edited] . my phone number is Landline [edited] Mobile [edited] I've been using Firefox for man… (read more)

My name is Susan Hunker. My username with Firefox is Sueofcow. My email is [edited] . my phone number is Landline [edited] Mobile [edited] I've been using Firefox for many many years and this is really the firsttime I've needed specific help.Thank you very much!


/edited phone#'s and email from community support forum.

Open 1

How to switch from rapid release channel to ESR channel, Win10 Pro ESU

I currently have Firefox 149.0.2 rapid release channel on Win10 Pro ESU. I want to switch to the ESR channel. How do I do that? Is there anything I should be aware of … (read more)

I currently have Firefox 149.0.2 rapid release channel on Win10 Pro ESU.

I want to switch to the ESR channel.

How do I do that?

Is there anything I should be aware of to avoid problems?

Thanks!

Open 3

Firefox keeps deleting and ignoring policies.

You guys keep hijacking my browser and stopping all my work on a near weekly basis. Shutting down my ability to work on projects and stopping my browser from functioning … (read more)

You guys keep hijacking my browser and stopping all my work on a near weekly basis. Shutting down my ability to work on projects and stopping my browser from functioning in the middle of use. I can't even pay bills without you guys interrupting my browser with your bullcrap.

This is unacceptable. I've gone through great lengths trying to stop you from hijacking my browser. I installed a policy generator and followed the instructions to put a policy in. I uninstalled Firefox's background updater tool. I disabled automatic updates in the settings to the best of my ability.

I've gone through everything I can think of trying to stop your forced updates. Its unethical what Mozilla is doing to its users. I even tried to lock policies with admin only authorizations but firefox couldn't read the file anymore when I did that. I did confirm today that the policy file was still working, when Firefox ignored it and shut down my browser till I restarted it. I confirmed that Firefox is blatently ignoring policies.

I just checked and Background Maintnence was installed again when I didn't want it. You're now installing software against my will too? What the hell is going on.

Open 5 497