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Unable to Use Microphone in Google Meet Despite Permissions – Works Fine in Chrome

Hello, I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is speci… (read more)

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.

Asked by shreekarab5 3 months ago

Last reply by mozilla757 1 week ago

Translation feature not working

Translation feature is not working here: https://yoyaku.ariake-ferry.com/ReservationSelectDay.aspx Even though it is working perfectly fine on their homepage. Hopefully … (read more)

Translation feature is not working here: https://yoyaku.ariake-ferry.com/ReservationSelectDay.aspx

Even though it is working perfectly fine on their homepage. Hopefully Mozilla can fix this.

In the mean time: how can I *force* the translation feature to appear?

Asked by thany 3 months ago

Last reply by Agent virtuel 3 weeks ago

I cannot access legitmate websites

I tried to reach the following adress: https://www.itu.int/harmful-interference-to-rnss/ and I received this message on my browser: 400 Bad Request -Request Header Or Co… (read more)

I tried to reach the following adress: https://www.itu.int/harmful-interference-to-rnss/ and I received this message on my browser: 400 Bad Request -Request Header Or Cookie Too Large

When I tried from a different browser it was accessible.

Asked by akakkouras1 1 month ago

Last reply by jonzn4SUSE 4 weeks ago

Lost of access to the email of my old mozilla accounts and i have lots of saved informations on there.

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymor… (read more)

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymore is there a way that my info can be synced to a new one. Thanks

Asked by Linda Mueller 1 month ago

Last reply by George Kitsoukakis 1 month ago

Firefox app

McFee is trying to sell us computer protection. We have had Firefox for several years. I am now getting an alert to Turn On Firefox. How would it get turned off, and how … (read more)

McFee is trying to sell us computer protection. We have had Firefox for several years. I am now getting an alert to Turn On Firefox. How would it get turned off, and how do I turn it on without going through Mozilla's selling site?

Asked by beiannorma 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Mozilla Monitor problem

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign u… (read more)

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign up for Premium again. Please help.

Asked by Sandra 3 months ago

Last reply by brian.grapilon 2 months ago

Connection Issues

8 out of 10 times that i try to connect to the following site: https://www.tax.ny.gov/online/ I get the following error message: Secure Connection Failed An error occ… (read more)

8 out of 10 times that i try to connect to the following site:

https://www.tax.ny.gov/online/

I get the following error message:

Secure Connection Failed

An error occurred during a connection to otc.tax.ny.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Now and then, I'm able to log in successfully. lately though, I'm having trouble logging in using Firefox browser.

This is becoming very frustrating. What could be the issue? What do i need to do to resolve the problem?

Asked by luzlight 2 months ago

Last reply by jonzn4SUSE 2 months ago

Old Firefox data folder

Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delet… (read more)

Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delete, uninstalling FF but am still stuck with it and my network settings are wrecked so I can't re-establish connection to the internet on that machine. Anyone with any suggestions as to how I get rid of the 'Old Firtefox data' folder ? Many thanks...

Asked by stevenpotts 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox View

I am interested in Firefox View, but I do not see that button on my toolbar (see attached image). When I search extensions I don't see that come up as an option. How do I… (read more)

I am interested in Firefox View, but I do not see that button on my toolbar (see attached image). When I search extensions I don't see that come up as an option. How do I add Firefox View?

Asked by salshinshirai 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

NO PDF PREVIEW

Hi Firefox Team, Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots Please assist. R… (read more)

Hi Firefox Team,

Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots

Please assist.

Regards, Novie

Asked by Novie Yahya 3 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox PDF Editor Save to PDF not saving the changes

I am using the FireFox PDF Editor to annotate a PDF, however, no method of me saving the document (whether that is save as, or save as PDF) will allow me to save any anno… (read more)

I am using the FireFox PDF Editor to annotate a PDF, however, no method of me saving the document (whether that is save as, or save as PDF) will allow me to save any annotations on the document. If I try doing save as PDF, the preview shows up as blank sheets of paper, when I click "save as" it only saves one page of the 31 as BLANK. If I try doing normal save as, the saved file is un-annotated.

Please help... thanks

Asked by lincolnxu.ca 3 months ago

Last reply by jonzn4SUSE 3 months ago

Lost bookmarks with update to 140.0.2 (64-bit)

Good Afternoon, My Firefox browser was automatically updated today and I lost all my bookmarks. Does anyone have any suggestions to find my bookmarks? Thank you … (read more)

Good Afternoon, My Firefox browser was automatically updated today and I lost all my bookmarks.

Does anyone have any suggestions to find my bookmarks?

Thank you

Asked by Nay 3 months ago

Last reply by jonzn4SUSE 3 months ago

myNoise website has stopped working since latest update

Hello support-type people, I have a specific website that I have active in FireFox called myNoise.net. It allows me to generate background noise generators to cover-up … (read more)

Hello support-type people,

I have a specific website that I have active in FireFox called myNoise.net. It allows me to generate background noise generators to cover-up the distracting noises from my neighbours when working at home on my desktop computer. The audio on the website worked the last time I opened Firefox ~2 July ... but today, when I opened the browser, the audio no longer works. I cannot get the website audio to load at all - I added the website to additional exception lists & shut down some content blocking extensions, but no joy. The website was already listed in multiple exception lists & I do not know or understand what change(s) occurred with the browser that would prevent this site from properly functioning - since it literally worked a week ago. I would appreciate any assistance and/or guidance with this issue, otherwise I will be eliminating Firefox as one of my browser options. I have provided a screenshot of the site that shows the perpetual "now loading" screen. Thank you.

Asked by RobotMaker 3 months ago

Last reply by jonzn4SUSE 3 months ago

Losing borders in table cells

In <style> I have td {padding:.5ch;border:solid, grey, thin; text-align:center} Suddenly the borders stopped working, but still work in other Browsers. I added <… (read more)

In <style> I have td {padding:.5ch;border:solid, grey, thin; text-align:center} Suddenly the borders stopped working, but still work in other Browsers. I added <thead> to the table and thead {display: table-header-group;} in the @media print in the style section, but removing them doedn't

Asked by Col Boogie 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago