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multipart last name displayed incorrectly in saved names

My first name is Joachim and my last name has three parts: "von zur Gathen". Small v and z, capital G. My entry in "saved names" is (correctly) Joachim von zur Gathen. Bu… (read more)

My first name is Joachim and my last name has three parts: "von zur Gathen". Small v and z, capital G. My entry in "saved names" is (correctly) Joachim von zur Gathen. But when an application calls for it, "Joachim von" is (incorrectly) provided as my first name. How do I edit my saved name so that it is displayed correctly? Yes, I know that such linguistic particularities are tricky to handle. Joachim von zur Gathen

Asked by gathen 4 weeks ago

Last reply by cor-el 3 weeks ago

what happened to separate search window in address bar option?????

There used to be an option for a separate search window on the address bar. I found it really useful especially for a instant spell check. The option was there then aft… (read more)

There used to be an option for a separate search window on the address bar. I found it really useful especially for a instant spell check. The option was there then after an update, it wasn't. WHY WHY WHY????? Is there any way for me to put it back? I hate using the address bar to search! Unless I open a new tab or window, regaining control of the prior tab/window is difficult.

Asked by garythomas452 1 month ago

Last reply by cor-el 1 month ago

AD Blocker Messge but not using any

While on https://www.kitco.com/price/precious-metals I got a message I am using an AD blocker. I looked in my extensions and I have none installed. The only two extension… (read more)

While on https://www.kitco.com/price/precious-metals I got a message I am using an AD blocker. I looked in my extensions and I have none installed. The only two extensions that could possibly be responsible block tracking but do not say they block ad's. However, all I have to do is close the message box and all seems to work properly. So I'm just curious what might be causing this message to pop up

Asked by vajaensch 1 month ago

Last reply by cor-el 1 month ago

ERROR

Secure Connection Failed An error occurred during a connection to www.pan.utiitsl.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are tr… (read more)

Secure Connection Failed

An error occurred during a connection to www.pan.utiitsl.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by Md Jhangiralam 1 month ago

Last reply by Paul 1 month ago

possible codec problem

hello yesterday i updated my Win10N to 22H2 version. since then i dont have audio on X videos and get error messages on nius clips (see pic) in about:support shows h264 a… (read more)

hello yesterday i updated my Win10N to 22H2 version. since then i dont have audio on X videos and get error messages on nius clips (see pic) in about:support shows h264 acc and hevc as unsupported. but i cant tell if this is new or not. anyway k-lite codec pack should make them supported, right? to further narrow down the problem i used edge and visited nius and twitter and both worked fine, so the problem must be firefox. so im out of ideas how to fix that. anyone can help me? my help request on reddit https://www.reddit.com/r/firefox/comments/1fs2in3/need_helppossible_codec_problem/

Asked by Varus78 1 month ago

Last reply by James 1 month ago

Problems with Gmail in a tab

I run G-mail in a Firefox tab. It worked perfectly until 48 hours ago. Now I cannot attach any files to my emails, and Gmail's "Help" is useless. Is there anything… (read more)

I run G-mail in a Firefox tab. It worked perfectly until 48 hours ago. Now I cannot attach any files to my emails, and Gmail's "Help" is useless. Is there anything in FF which could be preventing this? Any clues as to why GM has turned nasty?

Asked by Windswept 1 month ago

Last reply by jonzn4SUSE 1 month ago

Living in Tukiye just installed Firefox on a new laptop but it keeps coming up in Turkish

I tried setting every setting to English my region to Canada the browser opens in Turkish with a translate to English box. I go to a website and they are all in Turkish. … (read more)

I tried setting every setting to English my region to Canada the browser opens in Turkish with a translate to English box. I go to a website and they are all in Turkish. How can I fix this???

Asked by Kevin Robinson 1 month ago

Last reply by markwarner22 1 month ago

Firefox unable to access firefox.dns.nextdns.io

FFX 130.0.1 macOS 15.0 (This has nothing to do with the new macOS 15.0 Sequoia update as I have been using it for a week with absolutely no problems). This is absolutely … (read more)

FFX 130.0.1 macOS 15.0 (This has nothing to do with the new macOS 15.0 Sequoia update as I have been using it for a week with absolutely no problems). This is absolutely a problem with Firefox or NextDNS. Thanks for your help in advance.

Woke up this morning and suddenly FFX is timing out when trying to access ANY site. Has been working fine - NO changes made to any settings. This literally came out of nowhere. Seems to be a DNS resolving issue. I get a time out with this error message:

Asked by 8-bit 1 month ago

Last reply by NoahSUMO 1 month ago

Option "Open with" is grayed out on the download dialog

Hello, After a few days I noticed that the option "open with" on the downloads dialog is always grayed out (see the attached picture). If I go on the settings and tell… (read more)

Hello,

After a few days I noticed that the option "open with" on the downloads dialog is always grayed out (see the attached picture).

If I go on the settings and tell the browser to not ask and open directly the file, it opens without any problem... (actually it shows an advertisement saying it is an executable file, but when I dismiss it, it opens)

Here are my system setup: Nom: Firefox Version: 130.0.1 Identifiant de compilation: 20240913135723 ID de distribution: mozilla-deb Canal de mise à jour: release Agent utilisateur: Mozilla/5.0 (X11; Linux x86_64; rv:130.0) Gecko/20100101 Firefox/130.0 Système d’exploitation: Linux 6.1.0-25-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.106-3 (2024-08-26) Thème du système d’exploitation: Breeze / Adwaita Binaire de l’application: /usr/lib/firefox/firefox-bin

Does anybody else is having this issue? Any ideas on how can I fix it?

Thanks in advance for all your help,

Best regards, Marc

EDIT: I just tested the behavior on the "base" Firefox-ESR, and it works as expected, as you can see on the 2nd attached file, esr.png... Version: 28.2.0esr Identifiant de compilation: 20240826114743 ID de distribution: mozilla-deb Canal de mise à jour: esr

Asked by mdii 1 month ago

Last reply by jonzn4SUSE 1 month ago

Youtube and some other site not loading

Dear Firefox Support, I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully… (read more)

Dear Firefox Support,

I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully display. I've attached a video link demonstrating the problem for reference: Video Link Video Link.

Could you please look into this issue? I’ve tried clearing the cache and disabling extensions, but the problem persists.

Thank you for your support.

Best regards,

Asked by hirendabhi1246 1 month ago

Last reply by jonzn4SUSE 1 month ago

(macOS) Browser crashes when I try to upload a file.

Whenever i try to upload a file on macOS to Firefox the browser doesn't respond, making me have to force quit it. I have a MacBook Pro M1 running the latest version. I a… (read more)

Whenever i try to upload a file on macOS to Firefox the browser doesn't respond, making me have to force quit it.

I have a MacBook Pro M1 running the latest version. I am not sure what is causing this issue.

Asked by londonslack 1 month ago

Last reply by Paul 1 month ago

Microsoft is blocking access to my computer

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a n… (read more)

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a new desktop cube made by KAMRUI. I detest the control Microsoft is forcing on me. Can I delete my MS account? I don't use their products. Also, I am disgusted by their manipulation and invasion of my privacy. What are my options, in this case?

Asked by Bruce Swanson 1 month ago

Last reply by Khalid 1 month ago

my tabs are crashing all the time whenever i try to open it.

my tabs are crashing all the time whenever i try to open it.this thing is happening from a month as whenever i try to open some tabs for my work its showing that "gah! yo… (read more)

my tabs are crashing all the time whenever i try to open it.this thing is happening from a month as whenever i try to open some tabs for my work its showing that "gah! your tab just crashed!"...... please sovle this problem as fast as possible

Asked by Jeffrey Joison 1 month ago

Last reply by paulparker 1 month ago

Error message on Yahoo comment sections

I updated Firefox yesterday and today I cannot access any comment sections on stories (Yahoo). I have re-booted my computer and cleared my cache. I looked at my privacy… (read more)

I updated Firefox yesterday and today I cannot access any comment sections on stories (Yahoo). I have re-booted my computer and cleared my cache. I looked at my privacy and security section of Firefox, but couldn't see anything that might affect this. In the past, I sometimes have to re-load the page to access the comments, but that is not working either. Here is the message that shows up: Oops, something went wrong :( We detected some connectivity issues therefore we’re unable to load the Conversation

Comments were working fine before the Firefox update.

Any suggestions?

Asked by betzarini 1 month ago

Last reply by NoahSUMO 1 month ago

Many Firefox Processes take up too much RAM

Hello, I know this question has already been asked but the contents where a little different and the answer didn't really help me... I noticed this a few times and rese… (read more)

Hello,

I know this question has already been asked but the contents where a little different and the answer didn't really help me... I noticed this a few times and researched a few times but it didn't help.

Because of performance issues I checked my Task-manager and realized that RAM (and sometimes CPU but RAM ist my main focus) are being used extensively through Firefox: - a lot of Firefox-processes are open - this stays the case when I restart - also if just 1 tab open Now from my research I know I'm not the only one and it's supposed to be normal to some extend. But right now I've got 13 processes open! They are all under C:\Program Files\Mozilla Firefox\firefox.exe Then they are quiet similar: - Contentproc... Channel=xxxx (--> 4 numbers that vary ) - child ID x (--> 1 or 2 number that varys) OR ParentbuildID xxx (a lot of numbers that vary) (From now on I stop putting xxxes for numbers, but there still are numbers everywhere) - then some say IsforBrowser others SandBoxingKind others nothing here - Then they seem to all have prefshandle , prefmaphandle, prefslen, prefmapsixe - Then it varys again: --> For example one process which currently uses 500mb on it's own then says: jsInitHandle, jsInitLen, parentBuildID, win32kLockedDown -appDir.. C:\Program Files\Mozilla Firefox\browser, (then signs and numbers and later) gecko-crash-server-pipe

Please help.

They can't all be okay and necessary, can they? How can I recognize which Processes have which reason? Maybe some extensions are the problem? Maybe some processes are old and can be closed/erased? Anything to do with preferences on homepages or passwords? And if so, which is which? No preference is worth so much RAM to me ^^ But I don't wan't to erase everything on every homepage for nothing or very little mb either ;-)

Oh, yeah so some of those processes use only between 1 and 10 MB, others mostly around 40 MB (10-100 MB) but some of them (right now 3) use between 220 and 470 MB. Right now this sums up to more then 1GB, my only open tab is this Support Tab. It becomes a lot more while using Firefox.

Thanks in Advance.

Asked by mila.matthiessen 1 month ago

Last reply by TyDraniu 1 month ago

Pages not displaying on Firefox, but working fine on Chrome

Hello everyone, I'm having an issue with Firefox and could use some help. When I use the Babbel application (and sometimes other websites), the page doesn't display at a… (read more)

Hello everyone,

I'm having an issue with Firefox and could use some help. When I use the Babbel application (and sometimes other websites), the page doesn't display at all. Even when I refresh, nothing changes. However, when I open the same link in Google Chrome, it works perfectly.

I tried logging in with a brand-new Firefox account, and the page displays without any issues. So, I suspect that one of my extensions might be causing this problem on my main account.

However, I don't want to delete my cookies because it's really inconvenient to re-enter the passwords for websites I use frequently.

Does anyone have suggestions on how I can identify the extension or setting that might be causing the issue without having to delete my cookies?

Thank you in advance for your help!

Asked by dany-1018-boss 1 month ago

Last reply by cor-el 1 month ago