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My Last Pass toolbar icon disappeared from Firefox toolbar and I can't get it back

Hello, I have Firefox 128 installed on Window10 Pro v. 22H2 fully up to date. I have LastPass: Free Password Manager extension in my Firefox. Up until 2 days ago I had a… (read more)

Hello, I have Firefox 128 installed on Window10 Pro v. 22H2 fully up to date. I have LastPass: Free Password Manager extension in my Firefox.

Up until 2 days ago I had an icon on my toolbar for the LastPass extension that I could click after opening Firefox to login to LP. It has worked fine for years. It was that way when I shut down my computer that night. The next morning when I opened FF, that icon was gone. LP still shows in my Add-ons manager as Enabled. To the best of my knowledge, nothing on my comp updated in that time period.

I tried clicking the 'Extensions' button in the FF toolbar, but all it did was to open the "Recommendations" tab of my Add-ons manager. Previously, clicking the 'Extensions' button in my toolbar would show a menu of extensions including LP. I would get an option to show an LP icon in my toolbar. That worked as recently as a few weeks ago when I wiped my hard drive and did a fresh install of Windows.

I tried removing and reinstalling the exension. It made no change. Next I fully removed Firefox with the Remove Programs option in the Windows control panel, then removed all traces of FF in my Windows user profile. Then rebooted. Then DL'ed Firefox fresh from the FF site and re-installed it. Twice. No icon shows up, and the 'Extensions' button continues to do nothing but send me to the 'Recommendations' tab of the add-ons manager.

I had a few other extensions installed as well as LP at the time this problem arose. But when I re-installed Firefox, I only installed LP and tried to get its icon showing before installing any other extensions, just to be sure there was no conflict.

Can you offer any suggestions to help?

Thank you.

Asked by cousinjoe 2 days ago

Last reply by markwarner22 1 hour ago

My need to work with please help me with attached to my account and investment please

My need to work with please help me with attached to my account and investment check with my email access to my old telegram account please help me with attached to my ac… (read more)

My need to work with please help me with attached to my account and investment check with my email access to my old telegram account please help me with attached to my account and investment please

Asked by Machindra Sawant 14 hours ago

Last reply by markwarner22 1 hour ago

My FF account settings are replaced with settings in Edge and the dreaded Bing.

Firefox default website and all Firefox log ins are discarded from my FF account and are replaced by Microsoft with settings in Edge and the dreaded Bing. My default web … (read more)

Firefox default website and all Firefox log ins are discarded from my FF account and are replaced by Microsoft with settings in Edge and the dreaded Bing. My default web browser is FF and has been for many years. Can I save my FF data to somewhere in FF so that my info is safe from MS and Google?

Asked by Carlisle Mike Wick 8 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Keyboard shortcuts for media playing on browser accidentally disabled

I accidentally disabled the keyboard shortcut for media browsing. For example, I was able to fast forward by 10 seconds by tapping the right arrow on my keyboard, but thi… (read more)

I accidentally disabled the keyboard shortcut for media browsing. For example, I was able to fast forward by 10 seconds by tapping the right arrow on my keyboard, but this has now been disabled. I cannot figure out how to get back to settings to re-enable this feature (checked online, in Mozilla support pages and on Mozilla community)

I think I tapped Ctrl + left arrow to bring up the settings box when I accidentally disabled the keyboard shortcut. Any help would be appreciated

Asked by fariad 9 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

userchrome.css

Trying to recover from a hard drive crash. Had to buy a new desktop with Windows 11 Pro (looking to be a bad move). I downloaded/updated to Firefox 126.0 (maybe also look… (read more)

Trying to recover from a hard drive crash. Had to buy a new desktop with Windows 11 Pro (looking to be a bad move). I downloaded/updated to Firefox 126.0 (maybe also looking to be a bad move).

Have my last "working" userChrome file (it took me weeks to perfect this to my needs).

I am looking for: C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

but there is no "AppData" folder. And there is no existing userChrome.css file, anywhere!

Is the functionality I am looking for a thing of the past?

Is Firefox not completely supported by Windows 11?

If so, what is the last version of Firefox that will still support userChrome.css?

Asked by AIVAS 2 months ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

I have a problem with opening multiple tabs and displaying graphics on pages.

I have a problem with opening multiple tabs and displaying graphics on pages. I have to verify about 2000 pages and I open 10-20 each time. unfortunately, graphics are no… (read more)

I have a problem with opening multiple tabs and displaying graphics on pages. I have to verify about 2000 pages and I open 10-20 each time. unfortunately, graphics are not displayed on them - written content and formatting are loaded, but without graphics. When I open pages one at a time, this problem does not occur. When I open 5 pages at once, at least one of them does not have any graphics loaded, the rest have them. How to make graphics load like in Chrome - on all open tabs en masse?

Asked by Michał 16 hours ago

Last reply by jonzn4SUSE 5 hours ago

Get profile from old computer to new one

It's not clear to me from the general help instructions how to get my passwords and bookmarks from my old computer to my new one. All the files from my old computer were… (read more)

It's not clear to me from the general help instructions how to get my passwords and bookmarks from my old computer to my new one. All the files from my old computer were transferred into one big folder and placed on the Desktop of my new computer. I don't know how to find the right file in the backup and where I need to copy it to on my new computer. I know a while ago I had to recover my passwords, but I forget the steps I went through and it was all on the same computer so slightly different situation although as I recall it was not all that difficult. Any help would be greatly appreciated.

Asked by terriejky 6 hours ago

Last reply by jonzn4SUSE 6 hours ago

An unpinned pinned tab keeps returning

Hello, I used to have Microsoft Teams as a pinned tab (in fact I think it was my first pinned tab), which I no longer need as I now have the Teams app on my computer. I h… (read more)

Hello, I used to have Microsoft Teams as a pinned tab (in fact I think it was my first pinned tab), which I no longer need as I now have the Teams app on my computer. I have tried unpinning the Teams tab but whenever I close & reopen Firefox, it reappears - it doesn't show up initially, but will pop up 5-10 seconds after Firefox starts (my other pinned tabs show up straight away) - so I have to close it each time. Not a big issue I know but kinda annoying - any suggestions/solutions?

Asked by Egbirt 10 hours ago

Last reply by cor-el 8 hours ago