Firefox Community Forum

I have a firefox account and I sync it to at least two devices. Now I need to change some settings. When I select the change, a prompt appears, asking for a confirmation code as expected. But I never receive a code on my e-mail. I tied many times, over the last days. I checked spam repeatedly. I added accounts@firefox.com to my contacts. What could be the problem? What can I try?

I'm running Firefox 152. When I try to interact with chat bot at https://www.sutterhealth.org/contact-us it says to "Update Permissions". Their tech support said to clear cookies and cache or use Google Chrome. I cleared cookies and data. Their Chat bot still says to "Update Permissions".

I need to help to find out what is causing this block. Thank you!

as i mentioned on the ticket name, my default page shortcuts clips every webpage i visit.

i do not want ev ery visited page on my shortcuts. i want my specific choices of frequently used pages to only be up on there.

i've checked settings for default page shortcuts, but i cannot find anything other than how many row it can show.

any idea on this matter?

Constant crashes bp-07e6bd5a-eaf4-4e9e-a224-b75ed0260619 19/06/2026, 12:31 pm bp-9bd4fea4-296b-4c4a-9cc8-344360260619 19/06/2026, 12:31 pm bp-47fde74e-85ba-4f4d-b475-0929f0260619 19/06/2026, 12:31 pm bp-ded4dabf-31e4-41e9-85ba-933320260619 19/06/2026, 12:31 pm bp-5feafc6b-6731-4a06-9d4a-5f48b0260619 19/06/2026, 12:31 pm bp-3091f1cd-61ea-4c95-96de-6047d0260619 19/06/2026, 12:31 pm bp-9dd887f1-04ea-48e5-8862-beb1b0260619 19/06/2026, 12:31 pm bp-29458f5d-3f64-44af-b78f-cb46f0260619 19/06/2026, 12:31 pm bp-44751d5e-15ef-4742-a2c8-baaba0260619 19/06/2026, 12:31 pm bp-b2bf8034-8cae-4f15-b36b-008bb0260619 19/06/2026, 12:31 pm bp-97ed66a5-2427-453e-b777-7d4ab0260618 19/06/2026, 6:08 am

My impression is that everytime Firefox updates I loose my passwords and bookmarks. This happens on my windows and Linux computers. I believe that I'm not signed in to Firefox but not sure. Would not being logged in cause this problem?

Good morning,

I just made your suggested "reorganisation" of the Firefox Browser with the result that all my hard collation of all my bookmarks, website and passwords are presently gone!!! I can only hope that you have a possibility to recover my datas.

Please advise your instruction to recover my websites, bookmarks etc.

Many thanks in advance.

Günter Duschanski

Dear Support Person,

Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0.

The upgrade completed successfully with my eight tabs populating on the left side along with a new tab showing all the features of the new upgrade.

I opened my Gmail tab and my Yahoo mail tab. Eventually, Firefox froze up, saying it was Not Responding. I looked at Task Manager and saw that Firefox was continuing to grab up memory. I ended the Firefox process in Task Manager.

I then opened it again and deleted all the tabs except for one. It continued to grab up memory.

I then opened it in Troubleshooting mode. It errored out, and I sent the report to Firefox support.

The only thing that has changed is the fact that I ran the upgrade to Firefox. Nothing else has changed.

Firefox has been my go-to browser for years. I am using Chrome as my access to the internet now, and cringe every time I go into it.

I hope and pray that you can bring my Firefox friend back to me.

I am anxiously looking forward to hearing from you.

Take care and God bless!

~ Kyle P.S. I just tried getting information from about:support. I was able to copy the raw data and then the application crashed. I sent the Crash Report to you folks. The raw data I pasted in the Troubleshooting Information box.

I would be SO HAPPY if you could add an option under new tab in settings so you can set new tab to a URL or upload a static site! Currently, you can set Firefox home to a custom URL, but you can only set new tab to a blank page or the "Firefox home" page. It would be good if you added an option to upload a static site and add the URL option for new tab too! I want this because I have actually made my own static site custom new tab page, but I can't actually use it. =(

Regards, Kody

Hi Team,I am writing to ask about the rollout timeline for the free Firefox VPN feature in India. I noticed India is currently missing from the supported countries list. Are there any plans to launch this feature for Indian users soon?Thanks!

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to click more tools from the menu at the top right, but there isn't a selection called more tools.