Firefox Support Forum

I am suddenly unable to drag downloaded files from firefox to a folder on my mac. This is a new issue - always worked before. What's the fix? Thanks

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your Mac.

Hello Firefox tech support,

I'm emailing to you today about latest Firefox browser version 111.0 that was upgraded over March 17-19 weekend from previous version 110.0 or before. It caused PhotoEphemeris in difficult position on login issues as I could not login successfully.

I tried on different browser named Google, PhotoEphemeris will be able to login.

I may suspect new Firefox version 111.0 is the culprit for PhotoEphemeris login issue. If you roll back to 110 or previous version, PhotoEphemeris will work well including login. The website is www.photoephemeris.com

Thank you, George

When I tried to cancel a PayPal automatic payment, the screen went to a white haze and locked up. I was able to cancel them in Chrome, but I’d like to know how to fix this in Firefox. TIA Bob Brown

I have new work PC. I installed Firefox and logged in to my account. None of my pinned extensions appear on the toolbar any more. I tried to customize the toolbar again, but none of the extensions appear in the customization menu. Help. I'm worthless without quick access to my password manager.

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer able to drag from my toolbar downloads dropdown to either my desktop or any folder on my Mac. I used to be able to do this and it was apart of my daily workflow. So frustrating that something so small would be removed. I can only drag from my downloads to a new Firefox tab ONLY if hold down option but that is the only place I can drag and drop. Any solution? Please help.

I have used Firefox for a number of years and recently am having issues. I am not sure at this point if it is Firefox or Yahoo. I use Yahoo as my home page and my e-mail address. It keeps signing me out and then I cannot sign in without restarting the computer sometimes more than once. When Yahoo loads, it doesn't load the pictures, etc. that are normally to the left of the story headline. Facebook is the same way. I do have some add ons from Firefox and not sure if one of them is causing an issue. I cannot even talk to Yahoo as they will only help if you have a paid account - which I do not. I play some games on line and issues with those also. I really do not want to use Edge or anything else. I really like Firefox, but not sure what is going on. I have not changed any of my settings. Can someone please help me?

I can't paste text into emails (msn.com) anymore when I use Firefox. What gives? I ran tests with Microsoft and it works fine on Chrome & Edge--only problem is with Firefox. Please help

I'm having problems streaming live video on srf.ch (Swiss public television). The whole tab becomes unusable after streaming for a few minutes. Playback just stops and it's impossible to reload or navigate to a different address using the same tab.

This happens with a clean profile using two different computers with very different hardware. I'm able to reproduce it using Firefox 111 and 112, but not with Firefox 110. It doesn't happen in Chrome.

Unfortunately, I couldn't report it as a web compatibility bug. The person reviewing the issue wasn't able to access the streams due to geoblocking (VPN doesn't help). They asked me to provide additional information such as console logs. But even the console stops working when the problem occurs and there are no error messages before that.

Is there anything else I could try to help diagnosing this issue or is it a lost case?

Hello,

For some reason I got a new laptop and install the latest firefox version, however, very often happens that my pointer doesn't change according to the options I am selecting (unless I click on them). To fix it, I have to restart the browser every time. It's annoying because for example, if I select some text to copy it, it will not be highlighted until I finish (unclick), just until then it will highlight the text, but not during the process. Also, the wheel of my mouse won't scroll the page up and down when clicking at it (but I still can scroll without clicking it). All these issues get fixed once I restart the whole browser.

Any ideas? do you think by downgrading firefox this could be fixed?

Best regards, Cristhian Garcia.

Hello, Get the below message when trying to connect.

Apache2 Ubuntu Default Page

This is the default welcome page used to test the correct operation of the Apache2 server after installation on Ubuntu systems. It is based on the equivalent page on Debian, from which the Ubuntu Apache packaging is derived. If you can read this page, it means that the Apache HTTP server installed at this site is working properly. You should replace this file (located at /var/www/html/index.html) before continuing to operate your HTTP server.

If you are a normal user of this web site and don't know what this page is about, this probably means that the site is currently unavailable due to maintenance. If the problem persists, please contact the site's administrator.

Ubuntu's Apache2 default configuration is different from the upstream default configuration, and split into several files optimized for interaction with Ubuntu tools. The configuration system is fully documented in /usr/share/doc/apache2/README.Debian.gz. Refer to this for the full documentation. Documentation for the web server itself can be found by accessing the manual if the apache2-doc package was installed on this server.

The configuration layout for an Apache2 web server installation on Ubuntu systems is as follows:

/etc/apache2/ |-- apache2.conf | `-- ports.conf |-- mods-enabled | |-- *.load | `-- *.conf |-- conf-enabled | `-- *.conf |-- sites-enabled | `-- *.conf

Checked the update on Fire Fox and it is up to date. web site connect with Microsoft Edge but gives the error

What is my next stem

Hi, All of the sudden my firefox stopped loading any web page. I suspected malware. I'm using Windows defender and have not found malware. I followed all the steps and possibilities from your article "firefox can't load websites but other browsers can". It doesn't appear that my firewall is blocking. I've cleared recent history, cookies and cache. I've disabled and removed add-ons. I've gone through the troubleshooting mode and refreshed. I've uninstalled and installed. I can't look at the firefox's connection settings because it won't open.

I'm not sure I've listed everything I've tried but I've gone through all the articles and tried each thing multiple times.

Oh, often when I'm trying these things, firefox will crash and won't shut down or will throw up a dialog box saying "firefox is already running, but is not responding" and i'll have to use task manager to shut it down.

I'd love any suggestions. I miss firefox. Amy

Dear Team, I have a situation when I copy a certain text from the Viber desktop app to the firefox browser, the firefox browser cashes for about 15 seconds where I cannot use anything in the browser then it comes back to normal, I've tried on Chrome and Edge and it's normal, Please help..

Yesterday I left work and my computer on with several Firefox tabs open. Today I came in and Firefox was closed. Double clicking the icon on my desktop, or on the icon in the taskbar gives the small circle loading symbol next to the mouse for about a second. But no browser window opens. There is no indication in the Task Manager that a Firefox browser is open.

I have attempted to restart my computer several times. I have uninstalled and reinstalled Firefox. I have tried updating Firefox. I have checked that all my drivers on the computer are up to date. I have run a Malwarebytes virus scan on my computer. I cannot get Firefox to open to check any other settings. I have tried to open Firefox on another account on the same computer and it also results in the same thing.

If anyone has any ideas that might fix this, I would really appreciate it. Thank you. Computer is a Dell OptiPlex 5070 running Windows 10.