Firefox Community Forum

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update, many services to which I log every day, state that I am logging from a new device and I must complete a time consuming procedure of adding a new device in many places. And I don’t need most of the updates.

I often use Firefox to read PDF, but whenever I add highlight to it doesn't save it to the same file but rather as to save a copy of file which is very annoying I end up with two version of same file I am reading and it because very irritating, how do I make it to update the file which was open rather than saving a new copy.

Same Problem as here but thread is archived: https://support.mozilla.org/en-US/questions/1465988

It has always worked great until now, but it seems that it no longer works with Firefox 147.0.1. Does anyone have any idea how to fix this?

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device logins, but everything quit working with all the AI chaos.

I waited for a long time to do an upgrade to avoid problems. Today finally I decided to upgrade to the latest version of Firefox for my iMac, 147.0.1. Before the upgrade I successfully used with zero issues gemini.google.com/app . Now the website comes up, but regardless what I enter as a question I only get an error message stating "something went wrong". The same website works with no issues (TG) with Safari.

Does anyone else experience the same? Is this a known bug with this version of Firefox? Is there a work around for it? Is the solution just using Safari?

I am currently unable to clear my browsing history, this started about a week ago. I had done it that morning but after lunch I was able to . I note that library is showing history going back to Dec last.

cheers

I tried using the new profile system, but it totally F**d me over. I can no longer access I site I've been using for years because the profile system kicked me out of it and now I cannot get back in because Firefox is telling me it's an un-secured connection. I don't care. I put it on the exception list, but that did not work to let me back in again. Help, please.

Hello Mozilla Support Team,

I am experiencing a critical Firefox Sync issue and would like to request your assistance.

I recently installed Firefox on a new Windows system and signed in using the same Firefox Account that I have used for a long time. Although my account shows recent activity (last connection around mid-February), none of my synced data has been restored on the new installation.

The missing data includes:

Saved passwords (logins)

Bookmarks

Firefox preferences/settings

I have carefully checked the Sync logs (about), and they indicate that collections for passwords, bookmarks, history, and preferences do exist on the Sync server. However, the new profile does not download or apply these records, and Sync appears to treat the new local profile as authoritative.

I suspect that repeated sign-ins and sync attempts from a fresh profile may have caused my previous data to be overwritten or made inaccessible, even though the server still reports existing collections.

Given the importance of this data, I would like to ask:

Is it possible to restore my Firefox Sync data (passwords, bookmarks, and preferences) from a snapshot or server-side state from approximately 20 days ago?

Is there any way to force a full restore from the server instead of uploading the empty local profile?

Are server-side backups or recovery options available in cases like this?

I fully understand that Firefox Sync uses end-to-end encryption, but since the data was previously accessible under the same account, I am hoping there may still be a recovery option.

Please let me know if you need any additional information, logs, or identifiers from my account or device to investigate further.

Thank you very much for your time and support.

Kind regards, [edited email from public community support forum]

Firefox Account verification emails never arrive. Password works. Sync works on existing devices. New device verification email is never delivered. Account appears stuck in verification state.

Hello.

1. How to save a tab group without closing it? 2. How to make individual tabs in a tab group permanent? (So when you close a tab group only the permanent members are preserved.)

Hi,

While printing documents or web pages from Firefox, I sometimes notice issues with text alignment, margins, or scaling compared to what I see on screen. This makes it hard to tell whether the problem is coming from Firefox print settings or the printer itself.

To troubleshoot, I usually start by printing a basic printer test page from the browser to check text clarity and layout before changing advanced settings. Browser-based tools like MyPrintTest are helpful because they let you test printing directly from Firefox without installing extra software.

Is there any recommended Firefox print setting or workflow to ensure consistent print output across different printers?

Thanks for any guidance.

I keep receiving the following pop-up. How do I get rid of it?

Pop up: This profile was last used with a newer version of this application. Please create a new profile

Recently the use of Ctrl+D to open the Edit Bookmark box (save bookmark) stopped working properly: On first press of Ctrl+D nothing happens, then if I press Ctrl+D a second time, the box appears??? The weird thing is that once the box appears with the second press, any subsequent use of Ctrl+D will work the way it should. Windows 11 with no new extensions etc.

Saving a bookmark to a specific folder has never worked in Firefox. Never!

Add bookmark > Location > Choose > search the specific folder > the scrollbar does not move down!

You can search (browse) the specific folder with the scroll wheel of the mouse, with the arrow key of the keyboard, you can slide the scrollbar up and down with the *very small* arrows on the scrollbar, but you cannot slide the scrollbar with the most essential and easiest way by moving it up and down with the mouse. By that I mean: clicking the scrollbar with the left mouse button and move it down and up.

THIS HAS NEVER WORKED IN FIREFOX. It works just randomly. Sometimes very rarely it works, usually it doesn't work. Why is that?

Firefox 147, Windows 11.

I only cleared the cookie for Blogger and cleared my cache. I was logged out of Facebook, Grok, ChatGPT, Linked in and X and possibly more websites I haven't visited yet. I wasn't logged out of Google I don't think. I don't use Google for logging in anywhere and cookies aren't cleared when I close my browser.