Showing questions tagged: Show all questions

Firefox does not play sound despite being attributed to correct device. All other apps OK.

What the title says. Firefox just isn't playing any sound whatsoever. Troubleshooting: Volume mixer indicates that Firefox is using my speakers, along with all other… (read more)

What the title says. Firefox just isn't playing any sound whatsoever.

Troubleshooting:

  • Volume mixer indicates that Firefox is using my speakers, along with all other apps. When playing a YouTube video, the green bar is not bouncing. However, all other programs that play sound do so successfully and their green bars are bouncing (see attachment).
  • Other web browsers play sound successfully.
  • Restarting Firefox and my computer did not help.
  • Switching the default sound device and changing back did not help.
  • Changing to headphones made no change.
  • Tabs are not muted.
  • Autoplay settings in about:preferences showed that audio and video were disabled, however changing this setting to allow video and audio, then restarting both Firefox and the computer did not fix the problem. I have no idea how that setting was even changed to begin with. O_o
  • Started Firefox in troubleshooting mode; still no sound.
  • Started Firefox in a different profile; still no sound.
  • Started Firefox in private mode; still no sound.
  • Tried ending the audiodg.exe process in task manager and restarted; still no sound.
  • Double checked media.autoplay.blocking_policy, was set to 0.
  • Double checked media.block-autoplay-until-in-foreground -- changed from true to false, restarted Firefox; still no sound.
  • Disabled hardware acceleration; still no sound.
  • Refreshed Firefox; still no sound.
  • Complete uninstall, including the usage of BCUninstaller to uninstall "leftovers". Reinstalled. Still no sound.

I have Apollo installed on my computer and I've reached out to them before for similar issues, but the dev was insistent that Apollo does not cause sound issues. I'm somewhat sceptical, but they're not being helpful at all so I thought I'd ask here, and disclose usage of Apollo so that all bases are covered.

Thank you for your time.

Asked by Umbravita 3 hours ago

Last reply by Umbravita 13 minutes ago

Firefox not letting Weebly website editor load - embedding allergy

Hello! I cannot edit our Weebly-hosted website. Firefox will not load the editor, apparently because of embedding issues. I've tried a new tab, a new window, the priva… (read more)

Hello! I cannot edit our Weebly-hosted website. Firefox will not load the editor, apparently because of embedding issues.

I've tried a new tab, a new window, the private browser, and another browser, all with the same outcome, which leads me to believe that Firefox and Weebly need to have a discussion to fix this. I've also Weebly to the tracking exceptions, even though I don't think that's the issue here.

If, however, there is something I can do, please let me know.

Thank you for any help - I need to edit our website!

Asked by recoordinator 8 hours ago

Last reply by recoordinator 8 hours ago

reload firefox windows

how do i reload all firefox windows after vpn has trouble reconnecting. the image shows all of the "server not found" after the vpn has trouble reconnecting to another se… (read more)

how do i reload all firefox windows after vpn has trouble reconnecting. the image shows all of the "server not found" after the vpn has trouble reconnecting to another server location. thank you

Asked by MINE 8 hours ago

Firefox update has caused cancellations on sites?

Dear Firefox, I'm getting quite irate because since Firefox asked to update and restart this morning all my Amazon orders don't happen and the passwords don't work? I've… (read more)

Dear Firefox,

I'm getting quite irate because since Firefox asked to update and restart this morning all my Amazon orders don't happen and the passwords don't work? I've always just ordered on Amazon very easily as I've been on here for many, many years!? Now Amazon keeps asking for a sign in password which I never have to do and it won't accept anything I sign in with? Its all because of Firefox's update this morning? They told me they were having difficulties and its never got put right?

Please do something about it I'm elderly and its hot and I can't keep being asked for passwords which it refuses to accept now? Please put this right?

Yours sincerely,

Jacqui Roberts (Mrs)

Asked by jacquimaroberts 8 hours ago

Lost remembered web locations

Firefox quit working on my bench window 's 10 computer. I finally had to uninstall Firefox. I then installed a new version of Firefox. Question: did all my saved websi… (read more)

Firefox quit working on my bench window 's 10 computer. I finally had to uninstall Firefox. I then installed a new version of Firefox. Question: did all my saved website locations that I had on original Firefox version get wiped out too? If not, how can I locate them and bring them up again.

Asked by bob.freed1941 10 hours ago

Search Not Showing Webpage Titles

I am having an issue where my browser does not show the webpage title or website name when it returns results. I haven't changed anything about my browser recently and I'… (read more)

I am having an issue where my browser does not show the webpage title or website name when it returns results. I haven't changed anything about my browser recently and I'm really unsure of what is going on. Any advice to fix this would be appreciated.

Asked by Hanne 1 week ago

Last reply by Hanne 11 hours ago

Playing Video in Firefox messes up my HDMI connection

Using Windows 10, an Nvidia GTX 1080, and a Panasonic VSX-40 receiver, connected by HDMI. I recently got a new stereo receiver and have been seeing problems with the HDM… (read more)

Using Windows 10, an Nvidia GTX 1080, and a Panasonic VSX-40 receiver, connected by HDMI.

I recently got a new stereo receiver and have been seeing problems with the HDMI connection. The the image becomes discolored and green at times and stays that way until the receiver is restarted or the input is switched off HDMI and back.

After extensive troubleshooting (replacing cables, updating drivers, testing to reproduce the problem) I have determined that Firefox is the issue.

Playing a youtube video or a twitch stream has a small chance of causing the error. Mousing over a tab with a video in it causes the error almost 100% of the time. The same videos and streams do not cause these problems in Google Chrome.

I have disabled hardware acceleration in Firefox settings and that has solved the issue, but now I have the problem that Firefox is not using hardware acceleration. It scrolls poorly and generally sucks to use this way.

Is there a way to change the way Firefox displays these videos without disabling hardware acceleration completely? Chrome renders them without causing issues, and I've been unable to trigger this error in any way outside of Firefox.

Asked by luis boisvert 12 hours ago

Research.gov insists I insert a passkey into my USB

I can login to research.gov on Chrome using biometrics, but Firefox is locked into demanding a passkey I don't have. How can I reset it so it offers the biometrics option… (read more)

I can login to research.gov on Chrome using biometrics, but Firefox is locked into demanding a passkey I don't have. How can I reset it so it offers the biometrics option?

I tried typing about:config in my Firefox address, searching for security.webauthn.enable_macos_passkeys, then setting the value to false, but that didn't work.

So then I searched for security.webauth.webauthn and set it to false but that didn't work.

Asked by perrking 12 hours ago

browser freezes during open

been having issues with files lately. i can dl a file and open the folder. if i try to open the file from the browser or the folder directly, the browser window will free… (read more)

been having issues with files lately. i can dl a file and open the folder. if i try to open the file from the browser or the folder directly, the browser window will freeze. additional browser windows are still functional. how do i fix this? no files will open even in safe mode.

Asked by dragonking9 13 hours ago

bookmarks

somehow i lost all my bookmarks all it shows me in the toolbar is manage bookmarks i go to that click on history says empty where did they go and how do i get them back … (read more)

somehow i lost all my bookmarks all it shows me in the toolbar is manage bookmarks i go to that click on history says empty where did they go and how do i get them back

Asked by ROBERT 14 hours ago

Why would you cancel FakeSpot?

Why would you cancel coverage on FakeSpot? This was a tool used frequently by multiple people that I knew, and what it really feels like is that FireFox is being bought o… (read more)

Why would you cancel coverage on FakeSpot? This was a tool used frequently by multiple people that I knew, and what it really feels like is that FireFox is being bought out and removing it to make it easier for all of the scammers to continue to pump us full of fake garbage. Really disappointing to see this service being discontinued and hoping that you reconsider.

Asked by Jennifer Fox 16 hours ago