Showing questions tagged: Show all questions
  • Solved

can't validate icloud.com signin

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no he… (read more)

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no help. There used to be a pop-up that let you enter the code apple emailed you so you could access your icloud stuff on the web. Now there is no place to enter the code they send you. I enabled pop-ups too, but that didn't work. Help! I need my photos! And I use that site pretty much constantly-

Asked by NJTW 1 week ago

Answered by jbr 1 week ago

  • Solved

Email access

Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried cl… (read more)

Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried clearing cookies, browser history, rebooting my router, etc. Any ideas I can try?

Asked by gtmorck 1 week ago

Answered by Denys 6 days ago

  • Solved

Videos on Canvas not appearing

For my Canvas courses, where there should be embedded videos, nothing shows up. However, the videos do appear on both chrome and microsoft edge. I have tried disabling UB… (read more)

For my Canvas courses, where there should be embedded videos, nothing shows up. However, the videos do appear on both chrome and microsoft edge. I have tried disabling UBlock origin on Canvas and it makes no difference. Attached are screenshots of what I see in Firefox (no video) vs Edge (video).

Asked by meghanaarias 16 hours ago

Answered by George Kitsoukakis 16 hours ago

  • Solved

No longer able to sign into Apple iCloud.com

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday,… (read more)

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

Asked by adrian.biafore 1 day ago

Answered by George Kitsoukakis 1 day ago

  • Solved

ICloud Login Problem

Hello, I can no longer log in to iCloud applications on Firefox . On my iPhone 11, I receive the request to log in to my Apple account. I followed the same steps and was… (read more)

Hello,

I can no longer log in to iCloud applications on Firefox . On my iPhone 11, I receive the request to log in to my Apple account. I followed the same steps and was able to do so on Google Chrome. Attached is the error message.

Thank you in advance for your feedback.

Asked by Ambrazh 3 days ago

Answered by Denys 3 days ago

  • Solved

DOMexception on OneDrive page

Hi, when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it… (read more)

Hi,

when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it shows the issues I've captured in the screenshot. I tried this on Mac and Ubuntu with a fresh profile and a clear internet connection. Does anyone have an idea why this is happening? Firefox Version is the latest 142.0.1 No problem with Vivaldi, Chrome etc.

Thanks, Dirk

Asked by dirmme 5 days ago

Answered by Denys 4 days ago

  • Solved

firefox help why can't I open money saving expert links on website (UK)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the … (read more)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the email, or on the website main page, it just returns me to the main web page. I am not having issues with any other websites and I have turned some ad blockers in case it was them but I still have the problem. No one else has reported this problem on the website so I am guessing it must be something to do with my settings....

Windows 11 Firefox 142.0.1

Asked by waywar 1 week ago

Answered by waywar 5 days ago

  • Solved

Can not read mail

When I try to open my mail in Yahoo I'm getting the following message" We couldn't load this message. There are no contacts on my list as well. I tried to read my mail on… (read more)

When I try to open my mail in Yahoo I'm getting the following message" We couldn't load this message. There are no contacts on my list as well. I tried to read my mail on Google and it worked.

Asked by JB 6 days ago

Answered by JB 6 days ago

  • Solved

Linkedin refuses to go past the loader screen

As the title suggest - I am unable to access LI at all. It's not a profile issue because it loads fine on Edge. It's not an extension issue because it causes the same p… (read more)

As the title suggest - I am unable to access LI at all.

It's not a profile issue because it loads fine on Edge. It's not an extension issue because it causes the same problems in troubleshooting mode, and it does get me to at least the login page on a private window.

Please help. I'm not sure how to resolve this. It's blocking a lot of my work.

Thanks in advance!

Asked by kaishuvam7 3 weeks ago

Answered by Denys 6 days ago

  • Solved

Facebook not working

Ok, this happens every so often. I use a Laptop running up to date Win 11. For the last several days, when I try to get on Facebook, Firefox doesn't log me in all the way… (read more)

Ok, this happens every so often. I use a Laptop running up to date Win 11. For the last several days, when I try to get on Facebook, Firefox doesn't log me in all the way. Pages are just frozen and I can't do anything. I back out, I reboot, but nothing works so just now I logged into Edge and am just flying around Facebook! I have changed nothing so it is not me or my machine. Why does Firefox do this? I love it and have used it for years but this drives me crazy!! Thanks

Asked by wolfdad 2 weeks ago

Answered by Denys 6 days ago

  • Solved

No 'X' When Viewing Google Reviews-Answered

Version: 115.27.0esr Hello. I 'might' be missing a detail but there is no 'X,' in the top right corner, when viewing Google Reviews. Clearing cookies, closing and reop… (read more)

Version: 115.27.0esr

Hello.

I 'might' be missing a detail but there is no 'X,' in the top right corner, when viewing Google Reviews.

Clearing cookies, closing and reopening the browser, and rebooting the PC are not successful.

Asked by Buddy2014 3 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Is there a glitch with the newest update?

I noticed that Firefox updated today or recently. I am having a lot of trouble with the browser today. Many complex pages aren't loading and just have overlapping photo i… (read more)

I noticed that Firefox updated today or recently. I am having a lot of trouble with the browser today. Many complex pages aren't loading and just have overlapping photo icons. I can't use certain pages where I enter and save data. When I try these pages on chrome they open without problem. Is this some firewall that is over the top or is it something happening only today? Because if Firefox is like this now, I'll have to stop using it.

Asked by lourdes.santaballa 6 days ago

Answered by George Kitsoukakis 6 days ago

  • Solved

Firefox - macOS - reddit problems again

Firefox: 142.0.1 (64-bit) macOS: Sequoia 15.6.1 (24G90) A repeat of a problem I was having a couple of months ago. I go to the reddit website and login with no problems … (read more)

Firefox: 142.0.1 (64-bit) macOS: Sequoia 15.6.1 (24G90)

A repeat of a problem I was having a couple of months ago. I go to the reddit website and login with no problems but when I try to comment or load specific threads I get the attached warning come up:

"! Your request has been blocked by network security. Please try to login with your Redit account."

Which doesn't make sense as I'm already logged in. Last time it seemed to clear after 24 hours or so although not because of anything I did as far as I'm aware.

1. Started Firefox in Troubleshoot Mode - problem remains … 2. Cleared Firefox Cache/Cookies and restarted Firefox - problem remains … 3. Shutdown and restarted iMac - problem remains … 4. Problem not happening with Safari or DuckDuckGo browsers … 5. Checked macOS Local Network security. Firefox has access but turned off access and turned back on, restarted iMac - problem remains …

Asked by UKLarry 1 week ago

Answered by UKLarry 6 days ago

  • Solved

Can't log in ICloud, validation window doesn't appear

Suddenly, I can no longer log in to iCloud on my MacBook Air from Firefox: I get the login alert and the code to validate the connection, but the window to enter the veri… (read more)

Suddenly, I can no longer log in to iCloud on my MacBook Air from Firefox: I get the login alert and the code to validate the connection, but the window to enter the verification code doesn't appear. It says "enter" the code, but I don't get the window to do so!

I'm on Big Sur 11.7.10, it worked without a hitch for years. This laptop is one of my trusted devices. Is a recent update preventing the connection?

I looked at similar questions, and answers from 2020 said to add the 6-digit code after my password, but that solution doesn't work.

It seems the problem is with Firefox; it works on Safari. Any solution for Firefox?

Thanks

Asked by cec.arne 1 week ago

Answered by jbr 1 week ago

  • Solved

I am unable to sign into the iCloud web page on Firefox

I am unable to sign into the iCloud web page on Firefox. I can sign in on Microsoft Edge, or on the Safari browser on my phone, so this is clearly a Firefox specific pro… (read more)

I am unable to sign into the iCloud web page on Firefox. I can sign in on Microsoft Edge, or on the Safari browser on my phone, so this is clearly a Firefox specific problem. When I try to sign in, the page skips the option that verifies my identity and goes straight to a message saying "Failed to verify your identity, Try again" without allowing the verification to occur. The verification would occur if the page would allow it to, as it does in the other browsers I mentioned. This was working fine last time I logged in a few days ago, so this is a new problem. I could switch over to Edge, but would prefer to use Firefox, if I can. Please help me. Thank you.

Asked by mlkaplan 1 week ago

Answered by jbr 1 week ago

  • Locked

I STILL CANNOT SIGN INTO MY BANK!!!

I have been trying for WEEKS NOW to sign into my bank! The bank can use a TEMPORARY password to access my account but once that's over, when I try to log into my bank I S… (read more)

I have been trying for WEEKS NOW to sign into my bank! The bank can use a TEMPORARY password to access my account but once that's over, when I try to log into my bank I STILL CANNOT LOG IN!!!!!!!!!! WTF has happend to Firefox after that last "update" what ever it was they changed, made it IMPOSSIBLE for me to log into my BANK. The problem is NOT the bank it's FIREFOX & FIREFOX NEEDS TO FIX THIS CONNECTIVITY PROBLEM SOON IF NOT SOONER!

Asked by sheila 1 week ago

Last reply by Paul 1 week ago

  • Solved

American Greetings

If you go to americangreetings.com, then click on the latest greeting card with ROB LOWE, enter info and then check if everything is OK. When you try to play it, it only … (read more)

If you go to americangreetings.com, then click on the latest greeting card with ROB LOWE, enter info and then check if everything is OK. When you try to play it, it only plays his voice and there is NO PICTURE AT ALL. Other card will work, but not this one. WHY? It works fine on other browsers I have, but not on FIREFOX! How do I fix this? Richard Bolks [email removed]@aol.com

Asked by Richard 1 week ago

Answered by Denys 1 week ago

  • Solved

This problem occurs while using Firefox but not when using MS Edge browser.

While using Yahoo news comment editor to enter a comment: the screen will frequently reset with a flash and some of what I was typing will disappear and the cursor goes … (read more)

While using Yahoo news comment editor to enter a comment: the screen will frequently reset with a flash and some of what I was typing will disappear and the cursor goes to default position.

Asked by cewrx7r1 2 weeks ago

Answered by Denys 1 week ago