• Solved

Not possible to manage firefox updates leading to usability fails

Hello, I'm using Firefox 100.0.2 (OS: Ubuntu 20.04). It is not possible to manage if/when firefox updates are installed. In the options-section, there are some informati… (read more)

Hello, I'm using Firefox 100.0.2 (OS: Ubuntu 20.04). It is not possible to manage if/when firefox updates are installed. In the options-section, there are some information about the current version number, however no chance to configure anything update-related. Updates just happens automatically and interrupt current sessions, leading to spontaneous (and surprising) dysfunction of the opened browser. That's very annoying in case of video conferencing, for example, because it is not possible to open any new tab or windows, always the note there "you have to restart firefox now" - in practice, just like a crashing error. And, the suggested restart does not re-open the current opened tabs/URLs!

Furthermore, within some updates, my language settings get lost, so it turns to English language automatically and I always must add my language packet manually again and again. Thats really annoying and maybe completely disruptive for people that are not able to read in English!

Is there any chance to come over this? Otherwise I guess I must leave using firefox as browser, however this would be not the aim I actually follow. Thx!

Asked by maximilian.blum 5 hours ago

Answered by James 5 hours ago

  • Solved

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406 This is the site https://one.walmart.com/content/usone/en… (read more)

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

Asked by Seekerkiller 13 hours ago

Answered by cor-el 11 hours ago

  • Solved

how do i pin my selections to recent activity AND ELIMINATE SUGGESTED CRAP

Before I took my computer to a repair facility and had to reinstall Firefox, my recent activity bar had all the websites I use and wanted quick access to along one lovely… (read more)

Before I took my computer to a repair facility and had to reinstall Firefox, my recent activity bar had all the websites I use and wanted quick access to along one lovely line. Now I have a bunch of "suggested" crap Firefox must be getting paid for along my recent activity bar. I've never visited these pages and selecting the menu trying to dismiss them doesn't work. How do I eliminate the sponsored sites and get what I want along the recent activity bar?

Asked by Michael Crovella 14 hours ago

Answered by Dropa 12 hours ago

  • Solved

Expired Certificates

Why do I keep getting this message from my A/V software (Bitdefender): firefox.exe attempted to establish a connection relying on an expired certificate to si1.lunrac.com… (read more)

Why do I keep getting this message from my A/V software (Bitdefender): firefox.exe attempted to establish a connection relying on an expired certificate to si1.lunrac.com?

Asked by trainerjk 1 day ago

Answered by cor-el 11 hours ago

  • Solved

Extremely slow start-up(Win10)

The browser takes extremely long time to start-up. Task manager shows that it's trying to pull some 200mbs of data at the rate of 0.5mb\s or less. RAM is fine. HDD is old… (read more)

The browser takes extremely long time to start-up. Task manager shows that it's trying to pull some 200mbs of data at the rate of 0.5mb\s or less. RAM is fine. HDD is old, but recently defragmented and, outside of <this> particular issue - it's not a problem. System is dusty, but system is system. For some reason virtually any other program launches more or less just fine. A particularly heavy game can pull gigabytes of data in about the same time that Firefox is bottlenecked to kilobyte speed.

It's not a conflict of start-ups, I have only the driver necessities in there. it's not a windows start-up issue, the browser can take as much time even a minute after windows is loaded. It's not a (anti)virus. Because I don't use either. It's not some 15 year old Celeron trying to handle W10, FX8320 should be able to handle opening a web browser. It's not a ton of extensions, and it's not even Firefox accounting, it happened before I registered. From extensions it's only ublock origin and VPN.

My personal three guesses are:

-More than 3-5 tabs on average, but, last I checked, the tabs aren't loaded upon start-up. And power users have sessions of dozens of tabs. -100-200 bookmarks. Again, not sure how hard is it to read a text data, unless it also has to load some thumbnails or icons or whatever. -Software aging.(Latest stable firefox, updates are on, and it has been running far less than this 4 year old system)

Reinstalling the system isn't a solution. Nor is reinstalling Firefox. Nor is dumping bookmarks, because otherwise why bookmark them. I'd just like to know why is Firefox limited to kilobyte speed of initial page loading. It can't be a damaged HDD cluster, otherwise I'd feel it outside of start-up.

With my limited knowledge of PC - it's usually a random read issue. Because like every memory benchmarks(HDD and RAM) can show hysterical speeds when loading\copying some 50gigs of a single file, if it's a few hundreds of thousands of small files - it becomes random and tanks. But what I don't understand why does Firefox have THAT much clutter? Is it really the bookmarks?

Asked by Wirxaw 1 day ago

Answered by Wirxaw 18 hours ago

  • Solved

Anyone else lose Dashlane with every Firefox update?

Seems as if Firefox is updating every other day lately. I have Dashlane on my tool bar, and it seems to freeze/disable after every update. When I open Dashlane separate… (read more)

Seems as if Firefox is updating every other day lately. I have Dashlane on my tool bar, and it seems to freeze/disable after every update. When I open Dashlane separately in the browser and log in, it congratulates me on installing it on a new device. What is Firefox changing with its updates that makes my computer look different to Dashlane? I cannot find the Dashlane version running but I do have it on automatically update.

Asked by shubunkinarts 1 day ago

Answered by shubunkinarts 15 hours ago

  • Solved

Fresh installed firefox overwritten my old sync

Hey everyone. I decided to make a fresh windows install, and when i installed firefox as allways i logged in. Normally when i have logged in on a fresh installation of fi… (read more)

Hey everyone.

I decided to make a fresh windows install, and when i installed firefox as allways i logged in.

Normally when i have logged in on a fresh installation of firefox it startes with the sync and getting all my old booksmarks, add-ons, passwords etc. but this time i didn't.

I thought that was weird but didn't pay mind to it, i thought i might have needed some time to sync. After 4 hours nothing has happended yet.

things i have tried:

  • Pressing Sync now under my profile
  • Pressing sync now under settings
  • Going to help - more techinical information - Databasen Places - Confirm integrety

The result was:

> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: originFrecencyStats + Recalculated origin frecency stats > Task: vacuum + Initial database size is 5120KiB + The database has been vacuumed + Final database size is 5120KiB > Task: stats + Places.sqlite size is 5120KiB + Favicons.sqlite size is 5120KiB + pragma_user_version is 66 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 112348 unique pages + Table moz_origins has 24 records + Table moz_places has 139 records + Table moz_historyvisits has 157 records + Table moz_inputhistory has 1 records + Table moz_bookmarks has 13 records + Table moz_bookmarks_deleted has 0 records + Table moz_keywords has 0 records + Table sqlite_sequence has 1 records + Table moz_anno_attributes has 2 records + Table moz_annos has 6 records + Table moz_items_annos has 0 records + Table moz_meta has 7 records + Table moz_places_metadata has 0 records + Table moz_places_metadata_search_queries has 0 records + Table moz_places_metadata_snapshots has 0 records + Table moz_places_metadata_snapshots_extra has 0 records + Table moz_places_metadata_snapshots_groups has 0 records + Table moz_places_metadata_groups_to_snapshots has 0 records + Table moz_session_metadata has 0 records + Table moz_session_to_places has 0 records + Table moz_previews_tombstones has 0 records + Table sqlite_stat1 has 15 records + Pages sequentiality: 100 + sqlite_schema: 32KiB (1.9%), 30.1% eff. + moz_origins: 32KiB (1.9%), 2.5% eff. + sqlite_autoindex_moz_origins_1: 32KiB (1.9%), 2.3% eff. + moz_places: 32KiB (1.9%), 93.5% eff. + moz_historyvisits: 32KiB (1.9%), 10.3% eff. + moz_inputhistory: 32KiB (1.9%), 0.1% eff. + sqlite_autoindex_moz_inputhistory_1: 32KiB (1.9%), 0.1% eff. + moz_bookmarks: 32KiB (1.9%), 2.3% eff. + moz_bookmarks_deleted: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_bookmarks_deleted_1: 32KiB (1.9%), 0% eff. + moz_keywords: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_keywords_1: 32KiB (1.9%), 0% eff. + sqlite_sequence: 32KiB (1.9%), 0.1% eff. + moz_anno_attributes: 32KiB (1.9%), 0.2% eff. + sqlite_autoindex_moz_anno_attributes_1: 32KiB (1.9%), 0.2% eff. + moz_annos: 32KiB (1.9%), 1.9% eff. + moz_items_annos: 32KiB (1.9%), 0% eff. + moz_meta: 32KiB (1.9%), 0.8% eff. + moz_places_metadata: 32KiB (1.9%), 0% eff. + moz_places_metadata_search_queries: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_places_metadata_search_queries_1: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_extra: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_groups: 32KiB (1.9%), 0% eff. + moz_places_metadata_groups_to_snapshots: 32KiB (1.9%), 0% eff. + moz_session_metadata: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_session_metadata_1: 32KiB (1.9%), 0% eff. + moz_session_to_places: 32KiB (1.9%), 0% eff. + moz_previews_tombstones: 32KiB (1.9%), 0% eff. + sqlite_stat1: 32KiB (1.9%), 2.4% eff. + moz_places_url_hashindex: 32KiB (1.9%), 5.6% eff. + moz_places_hostindex: 32KiB (1.9%), 10% eff. + moz_places_visitcount: 32KiB (1.9%), 3.1% eff. + moz_places_frecencyindex: 32KiB (1.9%), 3.5% eff. + moz_places_lastvisitdateindex: 32KiB (1.9%), 6.3% eff. + moz_places_guid_uniqueindex: 32KiB (1.9%), 8.1% eff. + moz_places_originidindex: 32KiB (1.9%), 3.4% eff. + moz_historyvisits_placedateindex: 32KiB (1.9%), 8.3% eff. + moz_historyvisits_fromindex: 32KiB (1.9%), 3.8% eff. + moz_historyvisits_dateindex: 32KiB (1.9%), 7.3% eff. + moz_bookmarks_itemindex: 32KiB (1.9%), 0.4% eff. + moz_bookmarks_parentindex: 32KiB (1.9%), 0.4% eff. + moz_bookmarks_itemlastmodifiedindex: 32KiB (1.9%), 0.7% eff. + moz_bookmarks_dateaddedindex: 32KiB (1.9%), 0.6% eff. + moz_bookmarks_guid_uniqueindex: 32KiB (1.9%), 0.8% eff. + moz_keywords_placepostdata_uniqueindex: 32KiB (1.9%), 0% eff. + moz_annos_placeattributeindex: 32KiB (1.9%), 0.2% eff. + moz_items_annos_itemattributeindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_placecreated_uniqueindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_referrerindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_pinnedindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_extra_typeindex: 32KiB (1.9%), 0% eff. > Task: _refreshUI

I have to many things i would like to recover... this have never been an issue before? Do anyone have some tips?

Asked by oliver.veile 1 day ago

Answered by Seburo 1 day ago

  • Solved

Issue accessing specific URLs on a single website, Ancestry.com. Same URLs can be accessed easily on other browsers

Using Ancestry.com for genealogical research. The option exists to view other trees with comparable information. Works in Chrome, Vivaldi and Opera. Works in Firefox Deve… (read more)

Using Ancestry.com for genealogical research. The option exists to view other trees with comparable information. Works in Chrome, Vivaldi and Opera. Works in Firefox Developer. Will not work in FF 100.0.2. I've tried the usual troubleshooting - safe mode, enabling/disabling DNSPrefetch. Example URL http://trees.ancestry.com/pt/PersonMatch.aspx?tid=44861136&pid=162378642007&src=m which should display snapshots of other trees containing the same people. Only on Firefox, I am redirected to my homepage on the website. I have read of others having the same problem. Any fix suggestions? Thanks.

Asked by confidential48 2 days ago

Answered by Terry 1 day ago

  • Solved

viewing VTS Videos filmed on my viedo camera

I saved a group of VTS Videos on FireFox several years ago. These were saved automatically as a VOB file by FireFox programme. I cannot open and view the videos. I can … (read more)

I saved a group of VTS Videos on FireFox several years ago. These were saved automatically as a VOB file by FireFox programme. I cannot open and view the videos.

I can view a heading VIDEO TS and can download the files.  VTS_20_1 109,879 KB is one of them, saved as a VOB file under the heading "TYPE".

I was on windows 10 and could not open the videos and am now on Windows 11. Can you help please. Thank you Brian Worsfold

Asked by orewa.brian1941 2 days ago

Answered by James 2 days ago

  • Solved

Old themes

Hi there! My Firefox crashed for some reason and I decided to re-install it. Prior to re-installing I had an older theme from older versions of Firefox installed. It was… (read more)

Hi there!

My Firefox crashed for some reason and I decided to re-install it. Prior to re-installing I had an older theme from older versions of Firefox installed. It was the pink one of the themes you could choose from the "Application menu" (literal translation from German, the system language I'm using). With the new version installed, I somehow cannot find the old themes anymore. I was wondering if there could be any way of using the old themes in the new version? Thank you for your time in reading this request.

Sincerely, Nikola

Asked by dj111niko 2 days ago

Answered by Terry 2 days ago

  • Solved

Facebook sound alerts

On the messenger thing on facebook I'm not getting sound alerts when someone sends me a message. It works with the chrome browser though, so it won't be settings on face… (read more)

On the messenger thing on facebook I'm not getting sound alerts when someone sends me a message. It works with the chrome browser though, so it won't be settings on facebook. Any settings anywhere I can change?

Asked by EyesShiningAngrily 2 days ago

Answered by EyesShiningAngrily 2 days ago

  • Solved

Widevine plugin creashes all streaming sites

For the past week, when I login any streaming services (Netflix, Hulu, etc) I get a message "Gah, your tab just crashed". After going through every add-on and plugins I f… (read more)

For the past week, when I login any streaming services (Netflix, Hulu, etc) I get a message "Gah, your tab just crashed". After going through every add-on and plugins I found that 'Widevine Content Decryption Module provided by Google Inc' causes this. Disabling widevine allows the tabs to load but then I get a request to enable DRM to play the videos and if I do it just enables widevide again and the tab crashes. I never had this issue before. Is there a different plugin I can use or a way around the DRM request? Widevine version is the latest is updated.

Asked by afaam 2 days ago

Answered by cor-el 2 days ago

  • Solved

Update to foxfire and logins and passwords are gone and I cannot add them back in

Two day ago the update wiped out my logins and passwords but not bookmarks I added them from google but they do not save I have reinstalled current an past versions but … (read more)

Two day ago the update wiped out my logins and passwords but not bookmarks I added them from google but they do not save I have reinstalled current an past versions but it will not hold any logins or passwords in memory

[email removed from public]

Asked by jaysea5413 2 days ago

Answered by cor-el 1 day ago

  • Solved

Completely broken profiles

Hello team, I'm not sure what happened, but I was not able to open Firefox after restarting my PC. I currently run Windows 11 on a fully upgraded rig. Up until today, I h… (read more)

Hello team,

I'm not sure what happened, but I was not able to open Firefox after restarting my PC. I currently run Windows 11 on a fully upgraded rig.

Up until today, I have been trouble free. Error 1: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

I tried several options - and have been googling/trying several steps for a couple of hours (after each step, I restarted the PC):

1. Uninstalled and then Reinstalled a fresh copy of Mozilla 2. Attempted to use Command Lines to open Firefox https://wiki.mozilla.org/Firefox/CommandLineOptions 3. Opened Profile Manager and attempted to create a new profile - when I did this the new profile would not display in the Profile Manager, but it would display in the Profiles folder under Appdata [I tried this multiple times] 4. Deleted the profiles.ini file

After deleting the .ini file Error 2: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." 1. Uninstalled and then Reinstalled a fresh copy of Mozilla 2. Opened Profile Manager and attempted to create a new profile. After following the Profile Wizard, another error pops up: "An unexpected error has prevented your changes from being saved."

I am completely stumped. I hope you can help, Sean

Asked by sean.oneill.29 3 days ago

Answered by cor-el 2 days ago

  • Solved

Can't download anything, dialog box never appears

Starting last night Firefox will not let me download anything. If I click on a download link, my Mac toolbar goes gray like normal, but no download dialog box ever appear… (read more)

Starting last night Firefox will not let me download anything. If I click on a download link, my Mac toolbar goes gray like normal, but no download dialog box ever appears. I have confirmed the dialog box isn't hiding behind any open windows on my desktop, and I have tried rebooting my system with no change.

Please help me fix this.

Asked by VincentBrick 3 days ago

Answered by VincentBrick 3 days ago

  • Solved

Printing too small.

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome o… (read more)

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome or edge it prints fine. This began occurring I believe after the last version.

Asked by lk3w99 3 days ago

Answered by jscher2000 - Support Volunteer 2 days ago