Error occurring when trying to log in to Mozilla support with Firefox account
I had Mozilla support account before, but now it seems Mozilla support accounts are phased out and instead Firefox accounts are used. When I try to log in to Mozilla supp… (read more)
I had Mozilla support account before, but now it seems Mozilla support accounts are phased out and instead Firefox accounts are used.
When I try to log in to Mozilla support with my Firefox account two errors are occurring:
"The email used with this Firefox Account is already linked in another profile." "This account is not active. Please contact an administrator if you believe this is an error"
I think the problem is that my Firefox account had e-mail address A, and my Mozilla account has address B Then I have changed my Firefox account e-mail address to address B.
I'm aware that this is not the best forum for this kind of issue but I have found no email address I could reach for help with account without being able to login so I had to create new Firefox account to ask this question, and there is no "meta" board for questions about Mozilla/Firefox accounts itself.