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I deleted all the shortcuts from homepage and now cannot add them

I deleted all the shortcuts from Firefox desktop browser's homepage and now I cannot add them back. There are no blank shortcut icons on the page anymore. No setting to … (read more)

I deleted all the shortcuts from Firefox desktop browser's homepage and now I cannot add them back.

There are no blank shortcut icons on the page anymore. No setting to enable them. Shortcuts are enabled. Page is mostly blank, only has Firefox icon.

I tried to close and open Firefox as well as disabling and enabling the shortcut setting. Adding more rows did not do anything.

Before this issue occurred, I had one shortcut on the page that was linking to localhost. I opened the edit window to the shortcut and pasted the same address and saved changes. After that I removed the shortcut. All of the blank tiles immediately got removed from page and I had no way of adding more shortcuts.

Asked by rosgaajanla 4 weeks ago

Last reply by Kiki 5 days ago

Access Denied for commonly used websites

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lo… (read more)

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lowes, Home Depot, American Airlines and more. I can go to a Firefox 135.0.1 browser on a separate desktop accessing the internet through the same router and do not have issues. I suspect I have been upgraded by Mozilla into a less functional browser version for whatever reason that Mozilla does this.

Sample Messages:

American Airlines Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.ea382f17.1754673395.2abc2b02

https://errors.edgesuite.net/18.ea382f17.1754673395.2abc2b02

Lowes Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.89f8cd17.1754677280.265017bc

https://errors.edgesuite.net/18.89f8cd17.1754677280.265017bc

Asked by martrw1 2 months ago

Last reply by chadillac 1 week ago

  • Solved

Firefox tabs crashing constantly

Since a few weeks I have been encountering an issue where tabs in Firefox would frequently crash. I do have various add-ons installed, however I haven't installed any new… (read more)

Since a few weeks I have been encountering an issue where tabs in Firefox would frequently crash. I do have various add-ons installed, however I haven't installed any new ones around the time the issue has been occurring. I've been unable to track down which add-on or if any add-on might be causing this.

Trying to search for this issue all I could come up with is that it might be an issue of a faulty CPU. I have an i9-13900KF which has been known to be part of the Intel generation with serious flaws. However I already installed a BIOS update and applied Intel's recommended settings to undervolt the CPU to prevent any issues. This was well before the Firefox tab crashing issue happened. So I'm not sure if it can really be the issue of a faulty CPU, but I've also had issues of other programs randomly crashing recently (like Discord or Steam).

The tab crash can occur on any website, for example Youtube, Duckduckgo, Protonmail, etc. The crash reason always is either "EXCEPTION_ACCESS_VIOLATION_READ" or just "EXCEPTION_ACCESS_VIOLATION". The crash also most of the time (but not always) occurs when loading the page itself or a video / live stream on it. But not when browsing an already loaded page (for example this forum post page I'm writing right now).

Here are some of the crash reports I've submitted:

EXCEPTION_ACCESS_VIOLATION_READ: https://crash-stats.mozilla.org/report/index/60309ae8-8cad-43ac-8b9b-172b10250815 https://crash-stats.mozilla.org/report/index/fecef0ab-d874-4cb5-990b-e49650250815

Rather rare "EXCEPTION_ACCESS_VIOLATION": https://crash-stats.mozilla.org/report/index/114b26fa-4e10-442c-bbd5-406630250812


Could someone help me narrow down this issue? Can it really be a faulty CPU and I need to trade mine in?

Asked by RedPandaRaider 2 months ago

Answered by RedPandaRaider 2 weeks ago

  • Solved

Switzerland emoji flag replaced with the one of Sark

Hi, I discovered today that the installation of Firefox I have has modified some emoji, like the flag of Switzerland has been replaced with the one from Sark. See the sc… (read more)

Hi,

I discovered today that the installation of Firefox I have has modified some emoji, like the flag of Switzerland has been replaced with the one from Sark. See the screenshot looking at the same website with Firefox on the left, and Brave on the right:

There's a big mess in the flags' emojis apparently looking at a page showing all the countries. See second screenshot.

Asked by Marc-Aurèle 3 weeks ago

Answered by Marc-Aurèle 2 weeks ago

Youtube video upload problem

Dear programmers! Firefox has been buggy since at least mid-May! You can't upload videos to Youtube with it! The upload stops at zero percent and doesn't move any further… (read more)

Dear programmers! Firefox has been buggy since at least mid-May! You can't upload videos to Youtube with it! The upload stops at zero percent and doesn't move any further! The problem started with version 138, and it's currently the same with version 141.0.3! My operating system is Windows 10 / 64 bit. I was previously advised to delete cookies, but that didn't work either. Uploading videos works with other browsers. Sometimes, you can't even post a picture attached to a comment on Facebook. I was able to do that with another browser. The video upload error occurred earlier, with version 131! It was fixed shortly after that! I would like this to happen again! It's very annoying that this error has been around for months and hasn't been fixed!

Icloud Website

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not… (read more)

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not just ask me for a password but also a key; however, this option was not available on Firefox. With this, I can't log in to my iCloud on my Firefox Linux app.

Asked by Blueking 2 months ago

Last reply by jbr 3 weeks ago

Gmail Freezes while using Mozilla

I have noticed in the last two week severe problems with Gmail freezing while I am using Mozilla Firefox as my browser. Here is the message I got today: style nonce="Zb… (read more)

I have noticed in the last two week severe problems with Gmail freezing while I am using Mozilla Firefox as my browser. Here is the message I got today:

style nonce="Zbhxq2KKGwv3dhsUaR9DSA">#loading {display:none}</style>Javascript must be enabled in order for you to use Gmail. However, it seems Javascript is either disabled or not supported by your browser. Learn more at our <a href="https://support.google.com/mail/bin/answer.py?ctx=gmail&answer=6557&hl=en&authuser=0">Help Center</a>.

HELP. I may have to switch browsers. My email is not usable!

Jon Finger

Asked by jonfinger 1 month ago

Last reply by eljaytulloch 3 weeks ago

Certain Google Drive functions doesn't work between midnight and midday.

Hi, mi machine runs Ubuntu Mate 24.04, kernel 6.14.0.29 and Firefox 141.0.3 . Starting from the end of last year, 2024, I get a strange situation: in Google Sheets I can … (read more)

Hi, mi machine runs Ubuntu Mate 24.04, kernel 6.14.0.29 and Firefox 141.0.3 . Starting from the end of last year, 2024, I get a strange situation: in Google Sheets I can invoke certain functions only in the range 5:00 am to midday, actually I never tried earlier. I asked for help to Google and we realized that the malfunction doesn't appear with Google Chrome browser or Brave. So I'm here to ask for support, how can I fix this?

Asked by luca.dgh 4 weeks ago

Last reply by luca.dgh 4 weeks ago

how do I stop firefox from stealing focus?

how do I stop firefox from stealing focus? How do I STOP this site: https://wise.com/login From stealing focus from what ever I happen to be doing. This is driving me ab… (read more)

how do I stop firefox from stealing focus?

How do I STOP this site: https://wise.com/login From stealing focus from what ever I happen to be doing. This is driving me absolutely flipping nuts! All the searches I've done tell me how to prevent popups or notifications or pages from clicked links from focusing, but none of these helps. I've someone could help before I'm completely bald from tearing my hear out, it'd be great.

Thanks M

Asked by Morgan 1 month ago

Cal Fire web site does NOT load completely

Trying to load https://www.fire.ca.gov/incidents and it does NOT load completely, which it did before all of the upgrades... have to use chrome to view the site. … (read more)

Trying to load https://www.fire.ca.gov/incidents and it does NOT load completely, which it did before all of the upgrades... have to use chrome to view the site.

Asked by v 2 months ago

Last reply by v 1 month ago

https://errors.edgesuite.net/18.5c4ce17.1757455779.75f28149

I am trying to log onto Fidelity.com and I keep getting an access denied message. I turned off the Mozilla VPN but the error still occurs I have no idea how to fix this … (read more)

I am trying to log onto Fidelity.com and I keep getting an access denied message. I turned off the Mozilla VPN but the error still occurs

I have no idea how to fix this or why it suddenly started happening. Fidelity tells me it's my browser.

Any ideas apprecaited

Asked by Joe 1 month ago

Last reply by Paul 1 month ago

something is wrong” or “the app is broken

An error occurred during a connection to search.yahoo.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE… (read more)

An error occurred during a connection to search.yahoo.com. The OCSP response is not yet valid (contains a date in the future).

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

Asked by Ali zeidifard 1 month ago

CUSTOMIZING HEADERS AND FOOTERS WHEN PRINTING

How can I customize the headers and footers of a print job? Specifically, I want to change where the header and footer info appear on the page, i.e., left corner, center… (read more)

How can I customize the headers and footers of a print job? Specifically, I want to change where the header and footer info appear on the page, i.e., left corner, center, right corner. I'm using Firefox Browser version 141.03. Under Print > Options, the only option is to show or not show the headers and footers. There is no option to EDIT them. Thank you.

Asked by LaQuifa Gonzalez 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Mozilla doesn't click elements on first google page. Neither "people ask" elements, nor "more images"

Browser doesn't click elements on first google page. Neither "people ask" elements, nor "more images" and images even. But only on the first page. When I change to "image… (read more)

Browser doesn't click elements on first google page. Neither "people ask" elements, nor "more images" and images even. But only on the first page. When I change to "images" tab, then it's ok. Plus doesn't click elements like left, right arrow on images on reddit.

Tried without extensions, new profile. All the same.

Asked by pub00812 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Solved

Unable to save links.

When I try to save a page as a link, the space for the URL is filled with 'VVVVVVVVVVVVVVVVV'! How do I fix this? I can't take a screenshot because it disappears when I s… (read more)

When I try to save a page as a link, the space for the URL is filled with 'VVVVVVVVVVVVVVVVV'! How do I fix this? I can't take a screenshot because it disappears when I switch to cut & snip or 'save screen'.

Asked by BTINAZ 4 months ago

Answered by BTINAZ 1 month ago