Page jumps back to the top on right/left click.

When I scroll down the page on MSN and try to open a link in a new tab the page jumps back to the top. It then opens a link of another article that I never right/left cl… (read more)

When I scroll down the page on MSN and try to open a link in a new tab the page jumps back to the top. It then opens a link of another article that I never right/left click on. I have my mouse set up to left click to open a new tab. Does not occur on any other sites.

It has been doing this for months now.

Asked by pete_scott2 1 month ago

Last reply by pete_scott2 9 hours ago

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Pinned tabs disappears when opening new private window and closing first the normal firefox window

I'm using 128.0.3 (64-bit) for Windows, on Windows 10. 1. I open Firefox normal window. It has some pinned tabs. 2. I open an additional private window 3. I close the no… (read more)

I'm using 128.0.3 (64-bit) for Windows, on Windows 10.

1. I open Firefox normal window. It has some pinned tabs. 2. I open an additional private window 3. I close the normal Firefox window. Only the private window remains 4. I close also the private window 5. I restart Firefox normal window. The pinned tabs have disappeared.

Thank you. Adrian

Asked by test127001 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

Failure to connect to sites that have worked OK for years

There are two websites that I have been connecting to for years using Firefox in Windows 11. Recently, Firefox has not been able to connect. With one (https://www.medica… (read more)

There are two websites that I have been connecting to for years using Firefox in Windows 11. Recently, Firefox has not been able to connect. With one (https://www.medicare.uhc.com/aarp), I can see it trying to connect but it just never happens. Another (auth2.care360.com) gives the message "An error occurred during a connection to auth2.care360.com. PR_CONNECT_RESET_ERROR". Firefox is my primary browser. When I use Edge there is no issue connecting to either of these sites. I have not installed any new security software since the issues started and have always taken standard software updates.

Asked by tdaccbus2 1 month ago

Website loading extremely slow in comparison to other browsers

I am developing a website, frontend using react, redux, typescript. The same page that is taking let's say x seconds to load on Chrome, Edge etc., is taking 4x-5x to load… (read more)

I am developing a website, frontend using react, redux, typescript. The same page that is taking let's say x seconds to load on Chrome, Edge etc., is taking 4x-5x to load on Firefox. How should I fix this, any help would be appreciated. From what I understand "Layout Reflow" is what is taking the most amount of time.

Asked by Rishabh K 1 month ago

system compatability

You cancelled Webcam and Microphone permissions Webcam and Microphone permissions are needed for Audio/Video Questions in this Test. Quick Fixes: - Click below to … (read more)

You cancelled Webcam and Microphone permissions Webcam and Microphone permissions are needed for Audio/Video Questions in this Test. Quick Fixes: - Click below to provide Permissions - Web Browser will prompt for Permission, please click on “Allow” Button to proceed.why this coming like this i allow camera and microphone permissions

Asked by gnagasrinagasri 3 weeks ago

Disable CrashReporter

I have had Firefox installed as a backup browser on Windows 10 Home Edition. Due to some strange and possibly non-resolvable issue, I keep having a problem with the Cras… (read more)

I have had Firefox installed as a backup browser on Windows 10 Home Edition. Due to some strange and possibly non-resolvable issue, I keep having a problem with the Crash Reporter popping up stating that Firefox has crashed, even when Firefox has not been running *at all*. I updated to the latest version of Firefox; this resolved the problem for a few weeks but then Crash Reporter started popping up again. I might mention that when I do actually run Firefox, it comes up and runs fine, with no problem or crashing. I would like to know if there is some relatively simple way to disable the Crash Reporter itself from coming up.

Asked by Michael Fields 1 month ago

Last reply by Michael Fields 1 month ago

XLR mic connected to audio interface doesn't work in Firefox

I have a Rode XLR mic connected to an Audient ID44 audio interface connected with USB to my Macbook Pro M3. This microphone works fine in other apps like Chrome and Quick… (read more)

I have a Rode XLR mic connected to an Audient ID44 audio interface connected with USB to my Macbook Pro M3. This microphone works fine in other apps like Chrome and QuickTime, but it doesn't work in Firefox.

When I select the microphone in something like https://mictests.com/ or Google Meet there's simply no audio coming out. If I select a USB microphone (e.g. my Logitech webcam's) it works fine.

Something I noticed that in Chrome the https://mictests.com/ website detects 1 audio channel, whereas in Firefox it detects 20.

Here is a video of me first using Firefox, and then Chrome: https://share.cleanshot.com/DvYgbtkM.

Is anyone able to help me? I'm happy to provide any other information.

Asked by Robert 3 weeks ago

Display of Google Sheets fails

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the pa… (read more)

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint

When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the page often fails to render properly and what I see is my desktop background instead of the Google doc element or Google doc sheet. Please see attached. This has been happening for ages and I resorted back to Chrome for such pages but now I'd like to see if it can be resolved.

Asked by GusGF 3 weeks ago

Last reply by GusGF 2 weeks ago

Downloading files

Hello, In the settings I check "always ask where files are saved" but the files are automatically saved in the "Downloads" folder. Is this a bug? How to solve it pleas… (read more)

Hello,

In the settings I check "always ask where files are saved" but the files are automatically saved in the "Downloads" folder.

Is this a bug? How to solve it please?

Thank you in advance for your response

Sincerely, TD

Asked by tiphanie.denis 5 days ago

chat being blocked

I cannot chat on https://www.elegantthemes.com, their site says that firefox is blocking their app. I set this site in privacy exceptions, still blocking. screen shot of … (read more)

I cannot chat on https://www.elegantthemes.com, their site says that firefox is blocking their app. I set this site in privacy exceptions, still blocking. screen shot of their message included

Asked by Scott 4 days ago

Keyword field for "Add bookmark" is not on every "Add bookmark" menu

In the Add Bookmark menu that is accessed from the address bar, the field for adding a keyword shortcut is absent. This is the same menu that is accessed by Ctrl + D. I… (read more)

In the Add Bookmark menu that is accessed from the address bar, the field for adding a keyword shortcut is absent. This is the same menu that is accessed by Ctrl + D. It's ironic that the menu accessed via a keyboard shortcut is missing the field for adding a keyboard shortcut.

"Tags" field is present on all, but I find it orders of magnitude less useful than keywords.

Asked by eyeoninf 3 weeks ago