• Solved

Session Restore did suddenly not restore windows and tabs

I am currently running Firefox on Windows 11 (24 H2) and today, like I have usually done a lot over the past years I opened Firefox, did some browsing, then I quit the ap… (read more)

I am currently running Firefox on Windows 11 (24 H2) and today, like I have usually done a lot over the past years I opened Firefox, did some browsing, then I quit the app. When I later opened Firefox (version 130.0.1 (64-bit)) no a single of my open windows got restored.

I have been relying on Previous session being restored. Today however, it did not work, and the option to use "hanburger menu" -> History -> Recently Closed Windows" do not show my windows I had open.

How can I find my old sessions? Can I restore them somehow from backed up data?

Asked by Niklas 3 days ago

Answered by Niklas 3 days ago

Tabs move just before closing them, causing the wrong tab to close

This is a new problem, I've only had on this new device, previously when closing tabs, they wouldn't move till the mouse had been moved away. Now, they move in the fract… (read more)

This is a new problem, I've only had on this new device, previously when closing tabs, they wouldn't move till the mouse had been moved away.

Now, they move in the fraction of a second before the tab closes, which frequently means a different tab is now under the mouse and then that tab that I didn't want to close, closes.

I'm not sure what the problem was since I imported my profile from my previous device. Maybe there's something in the config that I can change to fix this?

Thanks!

Asked by ReaderGuy 2 months ago

Cut / copy and paste, nightmare!!! Continued

The issue that you can no longer cut and paste selections from the web page continues. I have the latest version of Firefox on Windows 10. It must be a Firefox only issu… (read more)

The issue that you can no longer cut and paste selections from the web page continues. I have the latest version of Firefox on Windows 10.

It must be a Firefox only issue, as the fist time I try to select, the Copy Menu is grayed out. So I use Select All. This still does not copy the text. After trying to paste the text and failing, I go through the whole process a second time and ths time it does copy and paste the text. This indicates that the process can work but Firefox is preventing it on the first pass.

Asked by fordrj2002 1 month ago

Problem accessing login sites

On many site where I try to login, when I hit the LOGIN button nothing happens. This does not happen if I open a private window. I am on version 129.0.2. The latest upd… (read more)

On many site where I try to login, when I hit the LOGIN button nothing happens. This does not happen if I open a private window. I am on version 129.0.2.

The latest update also seems to force Firefox to occasionally run at turtle speed. Any time there is an update Firefox will slow the whole computer to turtle speed. When I reboot, Firefox can take up to 15 minutes to fully load if there is more than one window to load.

Is there a fix for all this? Thanks

Asked by khablow 1 month ago

Last reply by cor-el 1 month ago

Restore Firefox bookmarks

I just installed Firefox on a new device and wanted to set it up to mirrow my Firefox setup on another device. On this other device, I use both Firefox and Chrome, but I… (read more)

I just installed Firefox on a new device and wanted to set it up to mirrow my Firefox setup on another device. On this other device, I use both Firefox and Chrome, but I keep them separate, so that Chrome is associated with my Google account and Firefox with my work/professional account. When I installed Firefox on my new device, it defaulted to using bookmarks from my Chrome account somehow. Thinking I could inherit the correct bookmarks from Firefox on my old device, I turned on Sync for my new Firefox. But this had the opposite effect: it sent the Chrome bookmarks from my new Firefox to the Firefox on my old device. I even have a third device running Firefox in the same framework as my old device (so, Firefox=professional, Chrome=personal/Google), and this third device also automatically acquired the Chrome bookmarks from the Firefox on my new device.

How do I fix this? How do I recover the Firefox bookmarks (my non-Google Chrome bookmarks)? Thank you!

Asked by MM 3 days ago

Accounts don't accept user names of passwords

'I wonder if Firefox could be the source of a problem that I have recently encountered. All of the online subscriptions, clothing accounts (Lands End, LLBean, etc.) no l… (read more)

'I wonder if Firefox could be the source of a problem that I have recently encountered. All of the online subscriptions, clothing accounts (Lands End, LLBean, etc.) no longer accept my user names or passwords. Could the problem originate in a change in Firefox?

Asked by sonsu 1 month ago

  • Solved

What exactly is encrypted by Primary Password?

Good afternoon, I have read in an article a statement that Primary Password encrypts all saved logins, therefore it is safer and recommended to use it. Well, I observed … (read more)

Good afternoon,

I have read in an article a statement that Primary Password encrypts all saved logins, therefore it is safer and recommended to use it. Well, I observed that it does not really matter if the password is set for the contents of logins.json, it does not change. What exactly is encrypted by Primary Password and how does it improve security?

I also tried to set the same password for different websites (I used a different mail tho) and the output in logins.json is different, which is even more confusing to me.

The output itself is kind of strange, the first part of it seems to be the same for almost all entries and looks like that: MEoEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwc.

Asked by cherryseemstolikeme 2 weeks ago

Answered by cor-el 2 weeks ago

How do I remove the Tab Overview button?

How do I remove the Tab Overview button? It's unnecessary and it clutters my bar. I don't mind when Firefox adds "features" but let me disable them... because I don't wan… (read more)

How do I remove the Tab Overview button? It's unnecessary and it clutters my bar. I don't mind when Firefox adds "features" but let me disable them... because I don't want any of them.

Asked by R. 3 days ago

Last reply by ThePillenwerfer 3 days ago

Youtube won't stay logged in

Every time I close Firefox and go on Youtube, I have to log in to my google account again just to watch something. It stays logged in while Firefox is open, but as soon a… (read more)

Every time I close Firefox and go on Youtube, I have to log in to my google account again just to watch something. It stays logged in while Firefox is open, but as soon as it closes it logs me out.

Asked by calsium!! 1 month ago

Last reply by cor-el 1 month ago

Duolingo suddenly doesn't work.

Last week I accessed Duolingo and it worked fine. Now I get to the site and it just shows "loading." What has changed? (I tried Chrome and it works fine.) I have not … (read more)

Last week I accessed Duolingo and it worked fine. Now I get to the site and it just shows "loading."

What has changed? (I tried Chrome and it works fine.)

I have not made any changes to the settings in either Duolingo or Firefox.

Asked by neil76 1 month ago

Font symbols showing as text

In my case in Google Calendar (I have seen similar questions about other apps) Where there should be Symbols they show as text (see attached captures) Often running into… (read more)

In my case in Google Calendar (I have seen similar questions about other apps)

Where there should be Symbols they show as text (see attached captures) Often running into and covering other text or boxes

I have tried: 1) Running Firefox in troubleshooting Mode (with no extensions etc) 2) Settings-General-Fonts-Advanced- Allow pages to choose own fonts

   Changing this setting both Off and On and restarting Firefox (it was on originally)

Asked by togolf80 3 days ago

Last reply by cor-el 3 days ago

Need to clear the cache of an error 404

signing into my email online account resulted in an error message 404. tried another browser and I could sign in. I believe the cache holding the error page needs clear… (read more)

signing into my email online account resulted in an error message 404. tried another browser and I could sign in. I believe the cache holding the error page needs cleared

Asked by Mark Kevan 3 days ago

when I change my starrt up program in settings to default it still opens with MSN

I have changed my settings in Firefox to have Firefox the default when computer opens but it still opens with MSN which I don't want. Every time I go into settings even … (read more)

I have changed my settings in Firefox to have Firefox the default when computer opens but it still opens with MSN which I don't want. Every time I go into settings even after re-boot it still shows to start with MSN . I change it again and same thing over and over.

thanks for any help and I have a feeling I have to delete firefox and re-install but worried all my links and bookmarks ect will go away.

Asked by Kathy Cotter 2 weeks ago

Lost my Search History after Hardware Change

I changed my hardware and reinstalled Firefox. I signed-in using the same google account but my search history and saved passwords are now lost. I need them back. What sh… (read more)

I changed my hardware and reinstalled Firefox. I signed-in using the same google account but my search history and saved passwords are now lost. I need them back. What should i do?

Asked by DO Shahed 2 weeks ago

Problems in Windows 11

I have many problems with Firefox for Windows 11. Unfortunately, it occupies a very high amount of cpu above 88% and memory above 700 MB with two or three open screens an… (read more)

I have many problems with Firefox for Windows 11. Unfortunately, it occupies a very high amount of cpu above 88% and memory above 700 MB with two or three open screens and has a very high battery consumption, consuming more than 41% of 100% battery in less than an hour. Also, I used it a lot in Windows 10 and it was not like this at all, and its automatic update was perfect in Windows 10, but it does not work in Windows 11. Thank you for your attention and correcting software updates in the very near future

Asked by Erfan Mohebali 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago