Firefox Community Forum

Hello, today I have set up a new account for work and I have trouble signing in. Actually, I manage to sign in, however I am then shown the screen which gives me the option to create account recovery key and the browser freezes completely. I am unable to click on anything, the only option is to go to the Task Manager and kill the program there. Then, when I open Firefox again, I am not signed in (even thought I recieve the email about a new sign-in to mozilla) and have to try the process again, only to experience the freezing browser again. How can I solve this or troubleshoot? I have Win11, my broser is supposedly up-to-date. Thank you! Anna

What are your best tips for optimizing Firefox Desktop for daily use, especially in terms of speed, memory management, and handling multiple tabs without affecting overall system performance?

I had to uninstall Firefox. I briefly added then removed an extension called "atlas speed dial". Since then, I haven't been able to get a tab to open. I uninstalled and reinstalled Firefox. It recognized that Firefox was on my pc before when it reinstalled. I had some tabs open and organized. I tried to recover tabs. I tried just using a new window and opening new tabs. Finally I just uninstalled for good, unless someone can tell me how to fix this issue. I'm using two other browsers. Luckily, when I installed another browser I'm using, I decided to temporarily set the new one as my default. I've setup several shortcuts and organized my desktop since then. So all of the shortcuts work through the other browser. But, I'd really like to still be able to use Firefox and especially would like to restore my open tab organization.

When composing an email the cursor often disappears and has to be replaced in the correct position. It seems to only happen in Firefox. It usually happens after I hit the space bar or sometimes in the middle of a word.

I just tried Edge and the problem did not occur.

My email server is Yahoo.com.au

Have others reported this?

Why isn't there a setting to open closed tabs from the history menu in a new tab, rather than overwriting the current tab? This is incredibly frustrating as I just lost a lot of progress on a page that doesn't autosave when I tried to open a tab I had closed a day earlier with information I needed. Is there anyway to do this with config files or something?

I reinstalled a new win11 and downloded fresh firefox. Sync is not working and I have no previous data to resume working. All tabs and logins are not showing in new firefox. Pls fix the issue.

I have a new laptop and am using Firefox as my browser. But when I'm on Facebook, go to chats it says that video chat isn't supported by this browser. Does Firefox not allow this? I've tried going to permissions to allow Facebook to access my camera and microphone, but unable to do so. How do I use the video chat feature in Facebook chats?

Desktop Computer. Still on Windows 10.

Not sure of category. This began when I launched the computer today. I opened Firefox and got the message "The bookmarks and history system will not be functional because ....."

When I started to shut down the computer (first mentioned step here) I saw there's a Window update. I selected Update and Restart. That went okay, but still don't have my Firefox bookmarks.

So I clicked on Learn more. I found the Firefox > Profiles folder. There are two folders, one from today - qkuxm6ws.default-release - 15...... 0196 with 94 items, and 7ghfiw 15.default, from Jan 5, 2021, with 3 items. I assume I should use the one with today's date.

BUT .... from this point, the information on this website was full of information - NOT step-by-step information telling me what to do with which files in this folder.

Also, I have McAfee as well as Windows Defender. I opened Windows Defender Firewall. State is On. Notification state: Notify me when Windows Defender Firewall blocks a new app. I've gotten no such messages.

Under allowed apps and features:

 "Firefox ... private not checked; public checked.."  
 "Firefox (C:\Program Files\Mozilla Firefox" - private is checked, public not checked.  

Can't make changes.

Under Overview window: Not checked is "Inbound connections that do not match a rule are blocked."

• • • • In the "Monitoring\Firewall folder" - Firefox (with path) is listed twice. Both entries have Private, Allow, NO Override -
      • Differences - the first has UDP; the second has TCP. Nothing under "Group."

My last bookmarks backup was Jan 2025. 😕 😟

I don't know where else to look or what to do. Please help. Kami

I'm getting announcements of a virus threat that purports to come from Mozilla Firefox. Usually one or all three of the attached small windows that say: 1. "Viruses Found. Antivirus notification. via https+++d512ucanaffc739fe48g.cgm-defender.pro" With a Dismiss button. 2. Attention! Click here to secure your data!. via https+++d512ucanaffc739fe48g.cgm-defender.pro" With a Dismiss button. 3. "System Warning!. Click here to remove them! via https+++d512ucanaffc739fe48g.cgm-defender.pro" With a Dismiss button. I have run full scans and offline scans with MS Defender, but these warnings still appear. Is this legit? I suspect these are a virus of some sort. Either way, how do I deal with this?

For the very first time, today I got the following, "Gah. Your tab just crashed." and it now happens every time. What's up? Is this a Mozilla problem? Should I be moving on to a new browser? Help!

i AM SHOWING 2 FIREFOX ICONS ON MY TASK BAR --THIS HAPPENED SUDDENLY ! I checked the apps and it shows 1 for firefox which is X64EN-US 322 MB--I did not uninstall,so what can I do to solve this ?

Despite having the setting "Ctrl+Tab cycles through tabs in recently used order" selected, CTRL-Tab has suddenly stopped cycling tabs in the most recently used order. Firefox behaves as if the setting is disabled. This is the third time I've experienced this issue in the past year, and every time the only solution that worked was to create a new profile. It is exhausting to get a new profile back to exactly how the old profile was, and it's something I shouldn't have to do.

Scenario: I am on Windows 11 (though this has also happened to me on Windows 10), currently using version 146.0.1 (though this has happened on previous versions). CTRL-Tab cycles in the most recently used order just fine for several months, then it suddenly doesn't—this happens in the middle of an active session, i.e., not after a restart of the browser nor the computer itself. I have four add-ons, none of which control tab cycling, nor have I added/removed any add-ons nor changed any of their settings since their initial installation many months ago.

What I've tried:

• Disabling/re-enabling the setting (even though it is already checked)
• Disabling/re-enabling the config browser.ctrlTab.sortByRecentlyUsed
• Restarting Firefox normally
• Restarting with add-ons disabled—note that the issue persists even with add-ons disabled
• Disabling the setting, then restarting Firefox, then re-enabling the setting
• Restarting the computer

It's the same thing described in this Reddit thread. What else can I try?

when I go to a web site I get an error msg saying You don't have permission to access "http://www.att.com/" on this server. why and what does it mean and how do i fix it?

The helpful suggestion that someone offers for a solution is appreciated, however, for me there are no "arrows" to use as instructed in order to fix my problem, e.g., stopping drop-down/pop-ups that reveal of my ID when signing in for both Amazon or Mozilla web sites.

Still not always saving a page to my selected folder. However, if after clicking the "Star", I first select the location "Show your bookmarks", then to back to to selecting the folder into which I wish to save the page, it will then put that page into the folder of my choice. What settings do I need to have in place so that I do not have to do this double step to get the system to save a page in my selected folder? Let me know if I should just start over, uninstall Fire Fox, I have saved all my book marks and exported in the two formats, then reinstall the program. Thanks in advance for any solution. JJE