Reinstalling Firefox on synced computers.

I have Firefox on two computers, both on Windows 10. One has a bug, so I need to re-install it. My Firefoxes sync, so I am afraid that if I delete the buggy Firefox and… (read more)

I have Firefox on two computers, both on Windows 10. One has a bug, so I need to re-install it. My Firefoxes sync, so I am afraid that if I delete the buggy Firefox and reinstall, I will loose my bookmarks. How do I avoid that? What procedure would avoid that danger?

Asked by Matthew Montagu-Pollock 4 days ago

how incognito does it go and how deep must one dig to uncover

bold texttheoretically if I was watching videos will my fiance be able to so how dig any and or all of the data that trails it.. like time spent watching videos or time s… (read more)

bold texttheoretically if I was watching videos will my fiance be able to so how dig any and or all of the data that trails it.. like time spent watching videos or time spent on this app once all is closed

Asked by justin.celaya 4 days ago

update

Good day!!! I updated my browser today, and after that, everything I had in it was reset, from my account, open tabs (there were over 300 of them), passwords, themes, and… (read more)

Good day!!! I updated my browser today, and after that, everything I had in it was reset, from my account, open tabs (there were over 300 of them), passwords, themes, and everything else. If you don't know how to properly test your updates, then don't update your browser at all. Thanks to you, I lost a lot of information I needed. Thank you!!!!! I'm uninstalling your crappy software and switching to Edge or Chrome.

Asked by Gadzhik 4 days ago

Disabling OCSP

We’re experiencing intermittent OCSP issues where all our internal sites fail to validate certificates. The problem appears random and sometimes resolves by simply closin… (read more)

We’re experiencing intermittent OCSP issues where all our internal sites fail to validate certificates. The problem appears random and sometimes resolves by simply closing and reopening Firefox.

One of your forums mentions disabling OCSP checking via the UI, but that option is no longer available in the latest version (147.0.1).

We’ve temporarily disabled it via about:config by setting security.OCSP.enabled to false.

Is there a permanent way to disable OCSP checking that can be enforced via Group Policy (GPO)?

Asked by helmuthbaum 4 days ago

Last reply by helmuthbaum 4 days ago

Google account access/verification or MacOS Passkey causes Firefox to freeze

I've seen similar reports of this in the past. But I believe my case is different. I had to reset a password tonight, requiring me to re-login to the account in Firefo… (read more)

I've seen similar reports of this in the past. But I believe my case is different.

I had to reset a password tonight, requiring me to re-login to the account in Firefox. But, the tab/window would just freeze. I don't see anything immediately being blocked (ie: any DNS filter etc).

But, I CAN get it to work in Debugging mode, which suggests either there is an extension that is blocking it, or something else (some variable that is otherwise active in regular running Firefox). I just don't know which.

Has anyone else reported this and what might be the issue? I suspect uBlockOrigin (one), which I do use. But the other extensions I use are just for Youtube, IG, etc.

Thanks!

Asked by Forrest 4 days ago

Thumbs down recommended stories has the opposite effect than intended on desktop

When I have stories (articles) recommended through Pocket on new tabs that I'm not interested in I will typically "thumbs down" or "dismiss" the story. What I have found … (read more)

When I have stories (articles) recommended through Pocket on new tabs that I'm not interested in I will typically "thumbs down" or "dismiss" the story. What I have found recently is that causes them to be promoted to me more rather than less. I believe it's interpreting my interaction as engaging with the content rather than not wanting to see it again. For example, I was shown an article on American football three weeks ago and I gave it a thumbs down. Later that day it was three articles. I gave them the same thumbs down. After repeating this process for days, weeks later I'm still getting multiple articles recommended per day related to football. I've never read one out of interest, and I didn't have any recommendations related to sports until the first one I gave a thumbs down. Based on that, I'm convinced it's having the opposite than intended effect. Dismiss doesn't seem make a difference. Please give me a way to tune the algorithm to what I actually want to see, I like this feature and don't want to have to turn it off.

Asked by peter.martin3 4 days ago

Request to Update Firefox Account Email / Add Secondary Email

Hello Mozilla Support Team, I am reaching out regarding my Firefox account. The email currently associated with my account no longer exists, and I am unable to receive v… (read more)

Hello Mozilla Support Team,

I am reaching out regarding my Firefox account. The email currently associated with my account no longer exists, and I am unable to receive verification codes or reset my password.

I would like to request assistance to update my account settings and, if possible, add a secondary backup email to ensure I can access my account in the future. Please add the following secondary email:

team@aboveallpersonnel.com

I can provide any information needed to verify ownership of the account, including:

Approximate account creation date

Linked devices

Sync history or other identifying information

Thank you very much for your help. I look forward to your guidance on how to proceed so I can regain full access to my Firefox account.

Asked by team44 4 days ago

Last reply by team44 4 days ago

Recovery of a Firefox profile

Hi, Today I was suprised to see that my shortcuts were deleted so i tried to fix it, but instead i somehow deleted my profile which had everything, is there a way to bri… (read more)

Hi,

Today I was suprised to see that my shortcuts were deleted so i tried to fix it, but instead i somehow deleted my profile which had everything, is there a way to bring it back?

Asked by Filip Jedynak 4 days ago

MacOS - can't open links from other apps: Firefox already open

When I try to open a link from a different app, e.g. from calibre to open the Updates link, firefox opens a new instance instead of opening a new tab in the current insta… (read more)

When I try to open a link from a different app, e.g. from calibre to open the Updates link, firefox opens a new instance instead of opening a new tab in the current instance. This causes the browser to throw an error and never open the link.

is this fixable?

thanks

Asked by Alex 4 days ago

Last reply by Alex 4 days ago

Can't enable security sandbox

Right below the search bar my browser has a warning "The security sandbox is disabled. Your configuration is unsupported and less secure." I am on Windows 10. I have tri… (read more)

Right below the search bar my browser has a warning "The security sandbox is disabled. Your configuration is unsupported and less secure."

I am on Windows 10. I have tried uninstalling firefox, removing appdata and all other firefox files and settings, resetting about:configs settings, disabling my BitDefender antivirus. Nothing fixes it. Completely fresh install of firefox still gives me that message. Sandbox level is default (9).

Any help would be appreciated.

Asked by jacknaimer 5 days ago

Can't log in to AOL

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I… (read more)

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I tried clearing my cache, restarted Firefox, restarted my computer and spent 30 minutes on remote desktop access assistance with AOL trying to fix the problem with no success. I can log in to my account using Chrome on the desktop computer and can log in with no problem using my Android phone but can't log in using my desktop computer with Firefox. I've verified that my Firefox version is updated. I am running Windows 11 Pro.

I would greatly appreciate any helpful advice.

Asked by kasdds 1 week ago

Last reply by kasdds 5 days ago

Did FF look at my userChrome.css ?

FF147.0.1 64bit Linux I have about:config > toolkit.legacy ... stylesheets set to true, but how can I determine if FF actually 'loaded' the file <profile>/chr… (read more)

FF147.0.1 64bit Linux

I have about:config > toolkit.legacy ... stylesheets set to true, but how can I determine if FF actually 'loaded' the file <profile>/chrome/userChrome.css ?

Alternatively, is there a css tweak that is known to still be working in FF147?

Asked by Willis 5 days ago

Last reply by Willis 5 days ago

my profiles have been deleted from my laptop

today I tried using a link from discord to go to a site. a window I was unfamiliar with stating it was firefox told me to pick a profile. I had 2 at that point but I saw … (read more)

today I tried using a link from discord to go to a site. a window I was unfamiliar with stating it was firefox told me to pick a profile. I had 2 at that point but I saw none at that point. I ignored it and did nothing. I restarted my computer later on after a file browser issue and when I tried to find my profiles and my last session I found nothing. my entire fire fox account has been wiped and I only have a single profile in my app data thats onlder than 2026. I have no idea whats happened.

Asked by peregrinejustice 5 days ago

Where did it all go

Mid day Sunday my whole account disappeared and I had to create a new one. If this was an update I dont like it I dont have the time for this. Why did this happen. I ha… (read more)

Mid day Sunday my whole account disappeared and I had to create a new one. If this was an update I dont like it I dont have the time for this. Why did this happen. I have been a supporter for years and now not sure

Asked by murphy32 5 days ago