Showing questions tagged:

Get rid of user profile pop-up

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere abo… (read more)

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere about its purpose but it doesn't say how to just stop the pop-up - there should be an option just stop the pop-up because I don;t want to have to choose amongst options. I have started copy-pasting the links in emails and going to Chrome and will seriously have to reconsider using Firefox of this continues. I don't want to have to type about:config or anything - this should have been an opt out or opt in thing and I want out. Thank you for your help.

Open 5 289

FireFox ESR does not work on websites like Zillow that work fine on unsupported Chrome

Many websites that I use regularly, such as Zillow, no longer work correctly in Firefox ESR (115.33.0). The top menu in Zillow disappeared this week. Others work, but al… (read more)

Many websites that I use regularly, such as Zillow, no longer work correctly in Firefox ESR (115.33.0). The top menu in Zillow disappeared this week. Others work, but all the text is greyed-out. All except the text thing seem related to Javascript features. For instance, check boxes on a Wordpress site that I manage quit working last month. Some, like www.RCgroups.com just sit and spin, and never fully open up.

But they all work fine on an old copy of Chrome (109.0.5414.120), that is no longer supported on Windows 7 and hasn't been updated in probably 3 years.

My only plugin is NoScript, but the problem is the same whether it's turned off or not. And I also use NoScript on Chrome.

I use Win7 for the same reason I use Firefox -- it is safer, far more stable, faster, and it doesn't force updates on me that invariably break things. I appreciate that Mozilla has extended support for the last stable version of Windows. But somebody should look into this growing compatibility issue.

Open 90

Microphone in the AI Sidebar

I can't seem to locate how to activate the microphone in the AI sidebar. I have Gemini selected, and when I hit the microphone to dictate I get the following message.. Un… (read more)

I can't seem to locate how to activate the microphone in the AI sidebar. I have Gemini selected, and when I hit the microphone to dictate I get the following message.. Unable to access the microphone. Please check settings.

I looked through Firefox settings and my laptop's but I don't see where it is turned off or asking for activation.'

Tom Z.

Solved 2 486

primary email lost.

I don't have access to the primary email to do anything. I do have the secondary email entered but it's asking for a code from the primary email to change it, like I men… (read more)

I don't have access to the primary email to do anything. I do have the secondary email entered but it's asking for a code from the primary email to change it, like I mentioned we don't have access to. Is there any help for this. Hate to lose what we have.

Archived 2 135

Don't Want AI in Firefox, new CEO Anthony Enzor-DeMeo please reverse your bad ideas

I use Firefox for privacy, lack of bloat, and other ethical reasons. For these reasons, I don't want to have the new CEO keep the incorrect idea in his head that the peop… (read more)

I use Firefox for privacy, lack of bloat, and other ethical reasons. For these reasons, I don't want to have the new CEO keep the incorrect idea in his head that the people who use Firefox want AI. Please don't add more AI, if anything--- please remove the AI which has already been added to Firefox which users have to remove themselves. I will dump Firefox if the new CEO continues with this plan.

Open 2 450

web sight

i'm not connecting to my web site www.kroger.com something has me blocked . i tried everything to get in the message says secured connection failed . i called kroger stor… (read more)

i'm not connecting to my web site www.kroger.com something has me blocked . i tried everything to get in the message says secured connection failed . i called kroger stores and they said it is an internet problem .

Archived 2 198

Cannot restore OneTab saved urls from a Firefox backup

I have used the OneTab browser extension for years. Mac computer ran out of space but was completely backed up. Got new computer. copied Firefox profile from the and upda… (read more)

I have used the OneTab browser extension for years. Mac computer ran out of space but was completely backed up. Got new computer. copied Firefox profile from the and updated the profiles.ini to use the backup data.

I used a backup dated 12 Feb 2026.

I was able to restore my bookmarks and passwords from this profile, but they seem to be from many years ago. I was not syncing to my Firefox account and saving the passwords to my computer. i assumed they would be in a bakup. None of my OneTab items were restored.

I wonder if part of the problem is that Firefox wants to ( and did) update my new computer to Firefox 145 or 147. I don't know which Firefox was running when I had the issue but I suspect it was older.

All of the storage/moz-extension files are there and firefox is using the correct profile data. Is there any way to find/read/extract the OneTab history? Where should I look? I contacted OneTab and all they could tell me was to look in storage/default/moz-extension.. ( nothing readable there) Thanks

Open 63

Cannot Disable “Ask ChatGPT” Text-Selection Popup — No Related Preferences in about:config

Hello, I am experiencing an unwanted UI behavior in Firefox. When I select text on any webpage, Firefox displays a floating “Ask ChatGPT” bubble above the selected text.… (read more)

Hello,

I am experiencing an unwanted UI behavior in Firefox. When I select text on any webpage, Firefox displays a floating “Ask ChatGPT” bubble above the selected text. This happens regardless of the site. I want to disable this feature, but Firefox provides no setting or preference to do so.

This is not caused by any extension. I verified this by checking about:addons, and I only have the following extensions installed:

DuckDuckGo Privacy Essentials

Firefox Translations

Gibiru for Firefox

None of them inject any ChatGPT functionality.

I then opened about:config to disable the feature, but the usual preferences do not exist on my system. Keys such as:

ui.textSelectEnabled

browser.selection.menu.enabled

browser.ml.chat.enabled

browser.ml.chat.openai.enabled

browser.ml.enabled

are missing, and Firefox only shows the “add new preference” (+) icon. That means Firefox did not expose any toggles for this behavior.

I am including a screenshot showing the unwanted “Ask ChatGPT” popup that appears when selecting text.

I need instructions on how to permanently disable this text-selection popup, or confirmation on whether this is part of a controlled rollout or experiment that cannot be disabled on my version of Firefox.

Thank you.

Solved 7 515

"refresh" button with Firefox

I have really liked using the "refresh" button with my Firefox browser. The "refresh" button has disappeared from one of my two Dell PC's (I use Windows Eleven, and my D… (read more)

I have really liked using the "refresh" button with my Firefox browser. The "refresh" button has disappeared from one of my two Dell PC's (I use Windows Eleven, and my Dell PC's have solid state drive). I know there are two other "help" buttons ("troubleshoot mode" and "clear startup cache"). The "refresh" button has really helped me to keep my Firefox browser working properly with my two Dell PC's. Thank you for any comments you might have about this.

Solved Archived 5 391

Some websites won't load at all while other are very slow to load but some will load just fine

Some websites won't load at all while other are very slow to load but some will load just fine, example Crunchyroll (screenshot attached) won't load at all its just spinn… (read more)

Some websites won't load at all while other are very slow to load but some will load just fine, example Crunchyroll (screenshot attached) won't load at all its just spinning loading icon and a white page but if I try it in a different browser it works just fine, but with Youtube it will load but is choppy and low quality videos and same thing as before I load it in a different browser and no problems. I have tried every possible solution I can find from clearing cookies and cache to refreshing Firefox even scanned for malware and virus nothing has worked please help me figure out what is happening and why it's only with Firefox that I am having this problem and its not hardware can play online just fine and download games from steam perfectly fine.

Archived 5 1 334

Why are there constant updates on my Firefox browser?

I just updated my browser less than a week ago. Today I got another notification for yet another update. This logs me out of everything. WHY so many and so frequent are … (read more)

I just updated my browser less than a week ago. Today I got another notification for yet another update. This logs me out of everything.

WHY so many and so frequent are firefox browser updates. I am about to stop using this brower if it continues. It's very disruptive!

Thank you for your attention to this.

Archived 3 108

new tab

When I open a new tab how do I get my search engine to appear in center of page instead of up top in address bar?

Solved Locked Archived 6 342

Remove "Add Tab to New Group" item from Tab Context Menu

Hi All, I would like to remove the first item from the Tab Context Menu, which is "Add Tab to New Group", and simply have "Reload Tab" as the first menu item. I was using… (read more)

Hi All,

I would like to remove the first item from the Tab Context Menu, which is "Add Tab to New Group", and simply have "Reload Tab" as the first menu item.

I was using this code, which worked in FF 145, until the latest update (FF 147)...

#context_openANewTab,
#context_moveTabToNewGroup,
#context_moveTabToGroup,
#context_ungroupTab + menuseparator {
   display: none !important;
}

However, now there is an extra separator line at the top of the menu (see attached images).

This code also removes the top menu item, but still leaves the separator line on top:

#tabContextMenu #context_moveTabToNewGroup {
  display: none !important;
}


Is there a way to remove the first menu item without adding the separator line?

Thanks!

Open 2 279

handoff to awesome bar

not really a request for help since release 147.0.3 searches handoff to awesome and can't be changed by using about:config dropping back to 145.0.2 allows prevention … (read more)

not really a request for help since release 147.0.3 searches handoff to awesome and can't be changed by using about:config dropping back to 145.0.2 allows prevention

Open 1 189

error printing a pdf thru firefox. it prints with edge. i am trying to report the problem.

error printing a pdf thru firefox. it prints with edge. i am trying to report the problem. it fails at 7 of 33 pages and the printer que shows error. firefox latest vers… (read more)

error printing a pdf thru firefox. it prints with edge. i am trying to report the problem. it fails at 7 of 33 pages and the printer que shows error. firefox latest version Military CF31 MK5 laptop Edition Windows 10 Pro Version 22H2 Installed on 5/28/2023 OS Build 19045.6466 Canon D570 printer Will print with either MS Edge or any pdf reader I tried...busy, cannot continue this It needs looking at

Archived 2 306