Updates for firefox on macbook air

Hello, My computer does not support the latest firefox software update so i was wondering if you can send me me the firefox 115.0 version firefox softare? I tried to sea… (read more)

Hello,

My computer does not support the latest firefox software update so i was wondering if you can send me me the firefox 115.0 version firefox softare? I tried to search for it online but i wasn't able to find any because the software i have for firefox now won't let me open some pages on websites because i have a old version firefox software. So please send me the 115.0 version software so that i can download and update my firefox software. Thank you

Asked by Mark Laurent 1 day ago

Last reply by James 23 hours ago

Network Settings

In the `about:preferences`, when I click on Settings under Network Settings, the dialog is not popping up to proceed and modify the proxies. I even reached out to Firefox… (read more)

In the `about:preferences`, when I click on Settings under Network Settings, the dialog is not popping up to proceed and modify the proxies. I even reached out to Firefox's account on X (formerly Twitter), but no response over this matter. Please, help.

Asked by Cyn 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Settings: download options not exclusive

I'm getting double downloads. This is a new problem which may have already started with version 115. I now have 128.4.0esr and the problem didn't go away. I always chec… (read more)

I'm getting double downloads. This is a new problem which may have already started with version 115. I now have 128.4.0esr and the problem didn't go away.

I always check-mark "always ask where to store files" on the setting for downloads. There is a default folder listed, in case I'm not sure where to put a file. I don't know if I'm not being given the choice or if there is no longer a choice but I can't delete the default choice.

My downloads are going to the suggested folder and also to whatever folder I suggest at the time of the download, which is leading to doubled downloads.

This came as a suprise because it's never happened before.

I tried deleting the default folder from settings and it won't delete. I can check or uncheck "Always ask where to store downloads", but I simply lose the option to choose where I want a folder to be stored.

I hope you can tell me how to get back to this either/or option so I don't keep getting doubled downloads.

Thank you!

Asked by Foxhunt 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

403 Error on a frequently used website.

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having … (read more)

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having these issues accessing using Safari on my phone.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: W081JkcKGAdFaiH5hK0ePW8AILhwsvlqJh5AjDfH8owoQtjYrCBOpg==

The request ID changes each time.

The steps I have taken so far:

  • Tools -> Page Info -> Permissions (everything was fine)
  • Reloaded page using Shift+ Left Click to bypass cache
  • Reloaded page with Ctrl + F5
  • Started Firefox in Troubleshoot mode to assure it wasn't my extensions (I only use ublock but better safe than sorry)
  • I disabled extensions after reloading in usual mode

What steps are next after these basic troubleshooting? I was hoping to use that site to share creations with friends.

Asked by cabryan85 1 day ago

Last reply by Paul 1 day ago

Back up issue

Hi, I had to update my PC due to some issue, and I forgot mozilla account password so I had to do forgot password. But after that all my saved data in the same mozilla a… (read more)

Hi,

I had to update my PC due to some issue, and I forgot mozilla account password so I had to do forgot password. But after that all my saved data in the same mozilla account has been removed and now I am in big trouble.

Can you please help me on this and give me my old data back. If you have any kind of security questions please do not hesitate to contact me.

But give me my data back.

Thank you.

Asked by apsolution27 1 day ago

Last reply by TechHorse 1 day ago

several blocked websites

I just tried to go onto etsy website. I was asked to solve a slide puzzle, which I did correctly but was then blocked. I've attached a screenshot This has happened with… (read more)

I just tried to go onto etsy website. I was asked to solve a slide puzzle, which I did correctly but was then blocked.

I've attached a screenshot

This has happened with other websites too

Asked by smp818 1 day ago

Last reply by NoahSUMO 1 day ago

Firefox Crashing Frequently

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and ba… (read more)

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and bam out of no where the Browser goes black for like 20 or 30 seconds then crashes. I sent in about 3 crash reports and wondering if the Firefox team is aware of this issue.

Asked by samarigil66 2 weeks ago

Last reply by NoahSUMO 1 day ago

Malware has a Browser Guide add on that keeps coming up constantly into my daily viewing I want it stopped please

I have installed Malware protection onto my laptop and it has been interfering constantly by popping up with a Browser Guide I cannot remove and they advise me to go thro… (read more)

I have installed Malware protection onto my laptop and it has been interfering constantly by popping up with a Browser Guide I cannot remove and they advise me to go through my Browser FireFox to have it removed.

Asked by kingsburyann 1 day ago

Last reply by NoahSUMO 1 day ago

How to create a shortcut/tile to add to Home page

There used to be a way to add a web site as a shortcut to the Home page by dragging the link and dropping it somewhere. Those instructions seem to have disappeared. On… (read more)

There used to be a way to add a web site as a shortcut to the Home page by dragging the link and dropping it somewhere. Those instructions seem to have disappeared. One of the sites I had pinned to the Home page has changed. I can remove the old link (tile), but how do I add the new link as a tile? The help articles no longer provide any information about how to do this. Just "pinning' the page adds it to the toolbar, where I don't want it, but does not add it to the Home page. Do I have to just close and open that site a bunch of times in order to get it to appear???? There should be a more sensible way.

Asked by goodyarn 2 days ago

Last reply by cor-el 1 day ago

cursor in address bar mostly disappeared in Nightly

Recently the cursor in the address bar in Nightly mostly disappeared. To explain: on regular Firefox, the cursor is a thin, black, vertical bar, but on Nightly now, it's … (read more)

Recently the cursor in the address bar in Nightly mostly disappeared. To explain: on regular Firefox, the cursor is a thin, black, vertical bar, but on Nightly now, it's as if that bar moved up, leaving only a tiny bit visible at the top of the address bar. And the same problem is present in all textboxes. It's definitely possible that I accidentally set a setting via fumble fingers. Does anyone have a guess what the setting is to return things to normal?

Asked by pccobbler 2 days ago

Last reply by James 1 day ago

"This Connection is Untrusted" displayed for all website queries

Attempting to upgrade and recommission an old HP laptop not used in several years. Currently running Firefox Version 41.0.1 Any queries to legitimate websites such as Go… (read more)

Attempting to upgrade and recommission an old HP laptop not used in several years. Currently running Firefox Version 41.0.1

Any queries to legitimate websites such as Google or Mozilla, return a "This Connection is Untrusted" display screen. Firefox security settings have been changed to lowest security, and problem persists.

It isn't that Firefox isn't reaching the websites... it's that some security setting recognizing the security certificates (like Mozilla's) is broken... and I can't get past it... even to be able to download a new browser version.

Asked by reedh1 2 days ago

Last reply by cor-el 1 day ago

i have a discontinued mint 19 and cant up grade to 20 because my lap top wont support the new version so help has been discontinued and I need to up grade my Firefox to the newer version!

i have a discontinued mint 19 and cant up grade to 20 because my lap top wont support the new version so help has been discontinued and I need to up grade my Firefox to t… (read more)

i have a discontinued mint 19 and cant up grade to 20 because my lap top wont support the new version so help has been discontinued and I need to up grade my Firefox to the newer version!

Asked by sideburns1mt 1 day ago

Last reply by cor-el 1 day ago

switch to newer version

I have had problems with virus programs and repairs. First I got blue screen took it to Best Buy they totally screwed it up. When I got it back they lost my D drive and… (read more)

I have had problems with virus programs and repairs. First I got blue screen took it to Best Buy they totally screwed it up. When I got it back they lost my D drive and totally changed the personally of the computer. I could not longer access Firefox with the code and they lost all my bookmarks. I managed to get some of the bookmarks with an older version of Firefox however, I want to use a newer version but apparently I can't take my bookmarks with me in addition I have an old Firefox file on my C drive but can't copy bookmarks without losing the bookmarks I already have installed. To try and put it simply, I want to go to new version of Firefox and take both sets of my bookmarks

Asked by tsd53 2 days ago

Last reply by cor-el 1 day ago

Is it normal FF (developer edition) is consuming more than 2Gb of RAM (with only one tab opened)?

Firefox consumes almost 2Gb of RAM with only one tab open. I find this surprising, and it's a major performance issue for me. Do you have an explanation or solutions to … (read more)

Firefox consumes almost 2Gb of RAM with only one tab open. I find this surprising, and it's a major performance issue for me.

Do you have an explanation or solutions to reduce this memory overconsumption?

Asked by Triggered Woody 4 days ago

Last reply by cor-el 1 day ago