Deactivate a tool in PDF editor

In the PDF editor, when I select a tool, for instance, "Highlight" or "Text" or "Draw", from the top bar (right corner), to "unselect" it and go back to the hand tool I h… (read more)

In the PDF editor, when I select a tool, for instance, "Highlight" or "Text" or "Draw", from the top bar (right corner), to "unselect" it and go back to the hand tool I have to press the button in the toolbar again.

Is there not a keyboard shortcut?

I expected that "Escape" would unselect the tool.

Asked by thebudget72 13 hours ago

Firefox not loading pages

Firefox stopped loading yahoo and aol. It keeps telling me that it might be because Im not accepting cookies but I turned it on. Im able to load the pages through Googl… (read more)

Firefox stopped loading yahoo and aol. It keeps telling me that it might be because Im not accepting cookies but I turned it on. Im able to load the pages through Google and Duck Go. I'm getting ready to delete Firefox if I can't get it working, which would be a shame.

Asked by boblo1997 14 hours ago

Can't acess Youtube and AliExpress acounts

There is something wrong with Firefox Mozilla and causes me a lot of problems with websites. I am signed into youtube though says not signed in and problems with access t… (read more)

There is something wrong with Firefox Mozilla and causes me a lot of problems with websites. I am signed into youtube though says not signed in and problems with access to AliExpress account and messages. What is going on that I have to use another browser?

Asked by neotechwins2007 2 days ago

Last reply by neotechwins2007 14 hours ago

Bookmarks

Hello Mozilla team, I recently received an update for the latest version of your browser and installed it. However, all of my bookmarks appear to be missing. I have an H… (read more)

Hello Mozilla team,

I recently received an update for the latest version of your browser and installed it. However, all of my bookmarks appear to be missing. I have an HTML backup of my bookmarks stored on a USB drive, but when I attempt to import it into the updated browser, I receive a message stating that the file is not recognized as a bookmark file and cannot be uploaded. This is unusual, as I am able to import the same HTML file on other computers and browsers without any issues.

I also tried using the “Sync” function to restore my bookmarks, but this did not work either.

Could you please advise on how I can resolve this issue?

Regards, James

Asked by silicontechtrade 14 hours ago

autofill

In Firefox a person used to be able to set Firefox to autofill your email address at pages when you sign in. Either I can't remember where that setting is or it's no long… (read more)

In Firefox a person used to be able to set Firefox to autofill your email address at pages when you sign in. Either I can't remember where that setting is or it's no longer available to use. Can I get some help with this ?

Asked by gwest77 1 day ago

Last reply by gwest77 14 hours ago

Manage payment method

I don't have a way to manage payment methods - the article in Support doesn't match what I see in Settings. I was able to add a new credit card while using a website but … (read more)

I don't have a way to manage payment methods - the article in Support doesn't match what I see in Settings. I was able to add a new credit card while using a website but I can't delete the old one.

Asked by Big Fella 15 hours ago

Firefox System Message?

Is there a specific name for the Firefox notification bar, other than that? NOT anything to do with popup blocking. The same bar that has the "mailto" handler pop up that… (read more)

Is there a specific name for the Firefox notification bar, other than that? NOT anything to do with popup blocking. The same bar that has the "mailto" handler pop up that appears beneath the address bar. All I can find is information related to website popup blocking which is obviously no help at all.

Thanks, Frig

Asked by frig 1 day ago

Last reply by frig 15 hours ago

Saved web pages at startup

1. My customised webpages at startup no longer appear. Instead pages http://firefox/firefox.exe and http://files/Mozilla come up. 2. If I change its Open pages where I l… (read more)

1. My customised webpages at startup no longer appear. Instead pages http://firefox/firefox.exe and http://files/Mozilla come up. 2. If I change its Open pages where I left off, with my customised webpages, I get my customised pages back with extra tabs open for http://firefox/firefox.exe and http://files/Mozilla upon re-opening 3. I have clear, cache, browing data, etc. Any ideas?

Asked by Roger Miller 20 hours ago

Close Android Tab from Desktop with search filter

I have 150+ tabs open of Firefox Android. I would like to close some of them conveniently. I have synced my tabs and on desktop I have now 2 ways to access them. 1. On … (read more)

I have 150+ tabs open of Firefox Android. I would like to close some of them conveniently.

I have synced my tabs and on desktop I have now 2 ways to access them.

1. On the left "Synced Tabs". This is very nice, I can filter by text and open the appropriate tab. Now I decide, I want to get rid of it. Closing on closes on Desktop, which is expected behavior.

2. Using the "Show tabs on other device" icon. This lists all my tabs, some directly, some in sub-directory "inactive". I could now click the x button next to the tab and close it. But: Having 150+ tabs open, it is very difficult to find the open tab in question. I even have to click "Show more tabs".

Basically I would like to use version 1, find a tab, right click and select "close synced tab".

Am I missing an option?

Asked by mozilla773 1 day ago

Last reply by mozilla773 22 hours ago

page not loading

trying to get into my website editing site - once i'm in, the particular page i want isn't loading. I've deleted cache, tried opening on Safari and it's still not working… (read more)

trying to get into my website editing site - once i'm in, the particular page i want isn't loading. I've deleted cache, tried opening on Safari and it's still not working.

It works on my android phone.

attached is the message i get.

thanks for your help

Asked by Eva joan 22 hours ago

There are no articles related to this problem in the help section

Hello  I have read all the recovery related articles in the help section of the site and if there was a way to recover, I have tested it. I ask my question once again:  H… (read more)

Hello  I have read all the recovery related articles in the help section of the site and if there was a way to recover, I have tested it. I ask my question once again:  How is it possible that after I log in to Mozilla Firefox and sync my account, instead of recovering the information, all of it is deleted from other connected devices as well? I didn't even have time to make any changes in the sync menu and my account, and as soon as the sync was done, instead of recovering the information on the device that I had just synced, the information was deleted from my old devices such as my Android mobile phone, without my intervention. This is a very big and important problem and rest assured that there is no explanation in the help section about this. Please understand the problem and refrain from sending me links to re-read all the articles I've read.

Asked by Mehdi Yosefpour 1 day ago

Taskbar problems

Is anyone else having this issue? The top right of the task bar is supposed to offer the chance to minimize or close the window, with an underscore and an x, ans well to … (read more)

Is anyone else having this issue? The top right of the task bar is supposed to offer the chance to minimize or close the window, with an underscore and an x, ans well to to pop out the window with the two rectangles, one behind and above the other. Mine no longer show up on Firefox, and I can't figure out how to bring them back, if it is even possible.

Asked by AlanWhipple 1 day ago