Firefox Community Forum

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

Unfortunately the latest release has broken the ability to support the NordPass extension. I also have WaterFox as a backup based on historical usage challenges, and sure enough it supports NordPass with no issues.

The issue is when a user completes the Account login to Nord itself, then enters their master password for NordPass via the browser. It then gets lost, presenting the animated circle as if it is attempting to process the next step, and it fails to exit that state.

I have really liked using the "refresh" button with my Firefox browser. The "refresh" button has disappeared from one of my two Dell PC's (I use Windows Eleven, and my Dell PC's have solid state drive). I know there are two other "help" buttons ("troubleshoot mode" and "clear startup cache"). The "refresh" button has really helped me to keep my Firefox browser working properly with my two Dell PC's. Thank you for any comments you might have about this.

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this.

X is now requiring users to enter and verify a 4-digit passcode to be able to use the DM feature. Firefox on Mac won't let me do this. Every time it produces an error message:

"Unable to load encryption module. Please refresh the page and try again."

But when I do it in Safari, or Explorer, or Chrome, it lets me do so.

The problem is, most of my data and resources are on my Macbook, and I have not been able to find a workaround. I've cleared my cache, made sure I'm on the latest version of Firefox, restarted it several times - same thing.

I need to get this fixed. Please help.

These are technically two separate issues, but both pertain to functionality of the mouse and keyboard. Whenever I right click to bring up the menu, the options (despite being functional) do not appear in the menu proper. Instead there are just empty buttons. In addition, certain hotkeys aren't working at all. Ctrl+C and Ctrl+V to copy paste are doing fine, but Ctrl-T and Ctrl-W to open and close tabs respectively do nothing. Neither of these issues were happening yesterday.

My desktop (Windows 10) Firefox just updated to 145.0.1 and the right-click menu is defective. It has a bunch of blank lines, the only options listed are search DuckDuckGo, translate, and use AI. This ruins my browsing experience, since I can no longer open links in new tabs which is my favorite way of looking at newspaper home pages.

An e-banking site that worked in Firefox for years no longer works in 145.0 under Ubuntu Studio 24.04.1 This is the help page for the error I am receiving: https://support.mozilla.org/1/firefox/145.0/WINNT/en-US/connection-not-secure However, the error message I received (see attached image) is not listed there. Since the e-banking site hasn't changed in ages, I suspect instead something in one of the recent Firefox updates. The site works fine in Safari under Sequoia 15.5 on a MacBook Air, and I can login in Firefox, so I doubt that there is a problem with the site's security certificate. Since both the MacBook Air and the Ubuntu PC are on the same LAN, I also doubt any network obstruction. I haven't found a wax to get any more detailed error information and would be grateful for tips on how to do so. Meanwhile, I would like to at least change from the standart Firefox release to the ESR veersion, but find no information on how to do so. I have currently set up Firefox to be pulled from the instructions in https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended under "For Debian Trixie and Newer" How can I switch from my current Firefox under Ubuntu to an ESR release?

Youtube just does not run well on the firefox browser, I have had this issue on my pc, as well as my laptop. Twitch, piracy streaming sites, 9anime all work fine this problem with loading and buffering is exclusive to youtube. I have tried resetting my firefox settings, changing the values for load times and resource usage in about:config and none of these have fixed my youtube.I have tried multiple fixes I've been recommenced by online forms. I have switched my user agent to make youtube think I am using chrome, I have disabled and removed all of my extensions including ublock origin, and loading youtube remains painfully slow. In fact, disabling adblock makes the load times even slower.

Also responding to my post with "hmmm durrr it works just fine for me" does not help anybody, stfu.

Hi everyone

I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop.

Awesome stuff. Sadly I cant get rid of it, here is why:

1. At first it said that the folder is used by another program and I cant delete it because of that. Cool, I decided to uninstall Firefox and make a clean install, so I have space to delete the folder too.

2. Long story short, it didnt work. I removed Firefox and tried to delete that folder, but wait for it, yeah I cant because I need permission from MYSELF. Awesome stuff.

3. I decided to use safe mode, so I used run command to run msconfig and I changed it to boot in to safe mode. But wait for it! YES! Its bugged and I cant login in safe mode, because pin is useless and it doesnt give me option to use password, so after hour of various things I got back to my normal mode via CMD commands. THANK YOU MICROSOFT.

4. So now Im stuck with the lovely "Old Firefox Data" folder, which cant be removed normally, neither in safe mode and wait for it! NEITHER WITH ADMIN CMD, not even the takeown /f "Old Firefox Data" /r command. THANK YOU MOZILLA!

So is there someone knowledgeable enough to help me to get rid of that folder pretty please? Like really a lot please.

I have no idea what happened, but i was changing settings on my PC and suddenly i was logged out and all my browser data, bookmarks, passwords etc were gone. I dont know if i clicked the wrong button or what but everything is gone. I still have my data on my phone, and can access my passwords and such but I dont know how to get the browser data from my phone onto my PC

Please, I have many important passwords and bookmarks that I need to be able to recover.

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help.

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is bro ken”.

Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, the sooner they would know how to fix it.

I think that this recent update removed all of my tabs and tab windows, it has done this before and I don't understand why, I have the old update session file still (The 11/11/2025 One) and I tried to use that one to bring the tabs back by putting the file in the sessionstore-backup folder with no other file in it, but they didn't come back. I am genuinely confused as to why it doesn't work, I have renamed and deleted sessionstore.jsonzl4 files but it still comes up as a new session.

I own the domain name sabbathcalendar.com which is redirected to my website at sabbathcalendar.org. Firefox consistently gives the following message:

"Hmm. We’re having trouble finding that site. We can’t connect to the server at www.sabbathcalendar.com."

It doesn't matter how I enter the URL. When I simply enter "sabbathcalendar.com" in either Brave or Microsoft Edge, both browsers will immediately connect to my website at sabbathcalendar.org with no problem.

The site chatgpt.com demands challenges.cloudflare.com to be allowed. I visited this site and allowed cookies. Then it worked. However, the chatgpt.com site froze and when I reloaded it, I had to start all over again. This time, the request for challenges.cloudflare.com remains, even though a URL attachment is reloaded every few seconds. The same thing happens on the openai.com site and several other. I'm using windows 7.1 and ESET Smart Security Premium.