• Solved

Camera and Micrphone causing crashes

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connec… (read more)

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connectivity, and when trying to access a video appointment for Universal Credit. It never happened on Windows 10, but since updating to Windows 11 it happens every time without fail, and the crash is immediate.

Asked by pivotgage01 1 week ago

Answered by pivotgage01 1 week ago

  • Solved

some web page drop down boxes don't work

FF 115.27.0 esr Desktop Win 7 Pro 64 bit. I regularly use a web site where the drop down box and other link do not work. https://nypost.com/us-news/. Nothing happen… (read more)

FF 115.27.0 esr Desktop Win 7 Pro 64 bit. I regularly use a web site where the drop down box and other link do not work. https://nypost.com/us-news/. Nothing happens when click on the "Section" drop down at top of page. When get to the bottom of the page and click "See more stories" nothing happens. The web site works fine if I use Chrome on this pc and when I use FF on my Win 10 pc. I have tried disabling add-ons, start FF in Troubleshoot mode, refreshing FF, and disabling Tracking Protection. About the only thing I have done is remove FF and re-install. Any ideas?

Asked by oldman2 1 week ago

Answered by jonzn4SUSE 1 day ago

  • Solved

Hide feature-news balloons?

Hi, so my problem is I need to keep using the keyboard for surfing the net on my Windows PC, because of pain issues with using the mouse too often. The most difficult par… (read more)

Hi, so my problem is I need to keep using the keyboard for surfing the net on my Windows PC, because of pain issues with using the mouse too often. The most difficult part is that Firefox comes with a lot of these top-most balloons with feature suggestions like "did you know you can use an AI bar now..." etc.

Btw, I don't mean any popups from websites. Mozilla just shows the feature info balloons (or tool tips?) when you are on a website, but it's never the website that bothers me.

There is no way to hide these mozilla popups using the keyboard except opening a new tab with Ctrl+T.

So... is there anything to get rid off all feature-news or mozilla-suggesions etc?

Thank you!

Asked by actuallytrying 2 days ago

Answered by Shirmaya John 2 days ago

  • Solved

Firefox update to 143 cannot open html with image from network file

Ubuntu 22.04.5 (kernel 5.15.0-153) Firefox updated from 142 to 143 automatically by snap. In version 142 and older, html file with image source pointing to local (remote… (read more)

Ubuntu 22.04.5 (kernel 5.15.0-153) Firefox updated from 142 to 143 automatically by snap.

In version 142 and older, html file with image source pointing to local (remote) network image file displays properly.

In version 143, this does not work anymore. I tried changing the image to point to a local computer file and it works.

In verion 143, If the link to the image is typed directly to the address tab in firefox, it works.

Perhaps some config setting need to be changed? Hope somebody can help.

Thanks in advance.

firefox network tab shows NS_ERROR_CONNECTION_REFUSED

Asked by ramontochip 3 days ago

Answered by ramontochip 1 day ago

  • Solved

Google meet crash

Dear friends, For the last 10 days I'm facing problem to run google meet. Either I can't join or the app crashes right after joining the session. The app works fine on o… (read more)

Dear friends,

For the last 10 days I'm facing problem to run google meet. Either I can't join or the app crashes right after joining the session. The app works fine on other browsers. Will appreciate your help.

With regards.

Abbas

Asked by Abbas Ali Siddiqui 1 day ago

Answered by Paul 1 day ago

  • Solved

I signed into my firefox account on my wife's computer and now ALL of her bookmarks and passwords are mixed in with my data

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that compute… (read more)

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that computer. I've signed out and relogged in on my computer. This is not a temporary issue. All of her data is somehow in my account. This seems like a MAJOR security flaw of the software. Were both using Windows 11 computers.

Asked by twanto 3 days ago

Answered by TechHorse 2 days ago

  • Solved

Virus? ATTENTION! Click here to secure your data

I tried to open to a site WWW.RAFY-A.com this morning and got an alert it was not available, but, I am now unable to dismiss or close the following ATTENTION! messages. I… (read more)

I tried to open to a site WWW.RAFY-A.com this morning and got an alert it was not available, but, I am now unable to dismiss or close the following ATTENTION! messages. I did click on the "click here to secure your data! on the top two now it shows a yellow triangle which I'm still unable to close or dismiss. Could someone please explain how to get rid of these. I ran Dell Support Assist but I do not have a virus option. I have not rebooted yet as I wanted to clear this up first and then reboot. Thank you. Irene

Asked by irenefrie 2 days ago

Answered by James (doing minimal support dowdays) 2 days ago

  • Locked

Firefox doesn't display programs on YouTube TV for the last week

TV will not play programs. It brings up the app but when I select a specific program I get "We are experiencing problems with our servers. Try again later". It works fine… (read more)

TV will not play programs. It brings up the app but when I select a specific program I get "We are experiencing problems with our servers. Try again later". It works fine on Opera,Edge and on iPhone. I noticed that Firefox does not store my location in the same place as other browsers and wonder if that is the issue.

Asked by Anita Privett 2 days ago

Last reply by Paul 2 days ago

  • Solved

143.0.1 crashes some of my sites

I was using my computer with no issues this morning, then updated to ver 143.0.1. Now when I try to open a tab I see the page briefly flash across the screen and then ha… (read more)

I was using my computer with no issues this morning, then updated to ver 143.0.1. Now when I try to open a tab I see the page briefly flash across the screen and then have just a blank screen. It does not happen on all sites. Sometimes it is a tab within the same site that I can visit. No I am not tech savvy.

I'm using Windows 11 Pro Ver 24H2 build 26100.6584

Asked by richard101 2 days ago

Answered by George Kitsoukakis 2 days ago

  • Solved

search

I wish to search fs paint numbers but keep getting this message cannot accsess gb.search.yahoo.com. Hmm. We’re having trouble finding that site. We can’t connect to the… (read more)

I wish to search fs paint numbers but keep getting this message cannot accsess gb.search.yahoo.com.

Hmm. We’re having trouble finding that site.

We can’t connect to the server at gb.search.yahoo.com..

Asked by michael ray 2 days ago

Answered by Vexi 2 days ago

  • Solved

Disable Picture-in-Picture icon in address bar

For some reason my install of FireFox on Linux refuses to hide the picture-in-picture button in the address bar on video sites. See included images; all relevant setting… (read more)

For some reason my install of FireFox on Linux refuses to hide the picture-in-picture button in the address bar on video sites.

See included images; all relevant settings are disabled.

Asked by me536 2 days ago

Answered by TyDraniu 2 days ago

  • Locked

deleting empty bookmark tags

I have LOTS of empty bookmark tags and am unable to delete them. Also your ' Which topic best describes your question' does not apply to my question and I'm sure many o… (read more)

I have LOTS of empty bookmark tags and am unable to delete them.

Also your ' Which topic best describes your question' does not apply to my question and I'm sure many others!

Asked by T.Driscoll 3 days ago

Last reply by Denys 2 days ago

  • Solved
  • Locked

Unable to full screen

For a while now firefox has been unable to enter fullscreen when pressing F11. Instead all it does is move the "Scroll forwards", "Open a new tab", and "List all tabs" bu… (read more)

For a while now firefox has been unable to enter fullscreen when pressing F11. Instead all it does is move the "Scroll forwards", "Open a new tab", and "List all tabs" button over slightly (The buttons on the top right, next to the minimize and close buttons).

I don't know what's going on with firefox.

Firefox Version 142.0.1 (64-bit)

Asked by brandonx777 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago