Firefox Community Forum

When I try to enter the VA site (https://www.va.gov/my-health) it never opens (see attachment). I use my back-up browse (Microsoft Edge) and I can enter the site. Can you help?

Jerry Clausing Riverside, UT 84334

I want to move my whole folder and to backup and move it to a new PC. But it says when moving a file called activity-stream.discovery_stream I need a permission from myself.

I DON'T KNOW WHAT HAPPENED, BUT I THINK SINCE 151 THE CC ON YOUTUBE NO LONGER RENDERS CORRECTLY. THE FONT WILL NOT SHOW UP WHITE NO MATTER HOW YOU TOGGLE AND ADJUST THE SETTINGS ON YOUTUBE. THE STOCK SETTINGS WILL SHOW GREY FONTS MAKING IT VERY HARD FOR CC USERS TO READ.

CHROME DOESN'T HAVE THIS PROBLEM AND THE FONTS SHOW PROPERLY WHITE.

I sent an email a few days ago asking for a refund and a few hours later changed my mind, I couldn't cancel the ticket (as far as I know) so I sent a follow up email to disregard the first email because I thought it would just be more hassle and I think the VPN works fine anyway. Today I get an email saying my subscription had been cancelled! which I could understand is my fault for being indecisive in the first place and the last email I sent might not of been read in time, but the email that I had received also didn't state I would get a refund and seemed like an email I would get if I had cancelled my subscription myself stating "We’ve cancelled your Mozilla VPN subscription. Your final payment of US$59.88 was paid on 14/07/2026" Should I still expect to get a refund or was there an error with my request?

I've been using the extension "Tree Style Tab" and "TST Colored Tabs." I've been looking for a way to disable the native Firefox tab bar, whether on top of the window or to the left side. I haven't been successful on my own.

After a couple of hours troubleshooting this with CoPilot, It suggested I post the following short summary:

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Firefox 152.0.6 (64-bit) about:profiles shows active profile: C:\Users\dmerc\AppData\Roaming\Mozilla\Firefox\Profiles\usm8kxcr.default-release

Opening that directory from about:support shows an empty folder.

profiles.ini references: agwp164m.default-release

userChrome.css loads correctly in a separate profile but not in the profile containing my current extensions and history.

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The details of how it came to this conclusion:

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Based on everything you've found:

The profile with your current extensions and recent history is reported as: usm8kxcr.default-release

Opening that profile folder shows an empty directory. The only other real profile on disk is: agwp164m.default-release

We successfully proved userChrome.css loads in a different test profile (Profile 1) because the toolbar turned red. Therefore, the CSS mechanism itself works on your machine.

My conclusion is that your Firefox profile registration has become inconsistent. Firefox appears to be using a profile that does not correspond cleanly to the profile folders you're seeing in Explorer. At this point I would:

Back up the entire folder: (NOTE: DONE - backed to to another drive) C:\Users\dmerc\AppData\Roaming\Mozilla\Firefox

Keep using the profile that contains your extensions and recent history. Avoid deleting any profiles or profile folders.

Post the details you've collected to either: the Mozilla Support forum, or r/firefox

The key facts to provide are: Firefox 152.0.6 (64-bit)about:profiles shows active profile: C:\Users\dmerc\AppData\Roaming\Mozilla\Firefox\Profiles\usm8kxcr.default-release.

Opening that directory from about:support shows an empty folder.

profiles.ini references: agwp164m.default-release

userChrome.css loads correctly in a separate profile but not in the profile containing my current extensions and history. \ Those facts point to a profile-management issue rather than a Tree Style Tab or CSS issue.

The good news is that your current extensions and recent history are still accessible, so this doesn't look like data loss. The profile mapping itself needs to be untangled before custom CSS can reliably be applied.

=

It also suggested not copying any folders and files between profiles for now.

For some reason firefox uninstalled on my computer, I genuinely do not know why. When reinstalling it, I have an old save from my backup of that morning (I have it setup that way). However, I do not remember this password whatsoever and I am freaking out a little bit since I have information on there and I am just trying to get it restored onto my account.

Any help would be appreciated.

Using the "re-open tab" function on a browser based discord instance changed a bunch of my settings, for one it turned on vertical tabs, added extra side bars to everything, and made every ui element animated. Ive figured out of how turn vertical tabs back off, and while I was writing this, I figured out where to turn off this stupid animated gizmo to select what I actually want, instead of directly bringing up my bookmarks/history. How do I stop a random website from overriding my settings in the future? If discord can do it through incompetence another website can surely do it maliciously and I really dont fancy this happening again. The "best" (and completely unrelated) I've found on how to undo this, let alone prevent it from happening again is pressing esc or f11 because of course everything these days has to drown in AI slop :/

I cannot get into my online accounts, as I have always done for years. After I select the site, the screen looks like it is working, but then a new empty window pops up: the tab says "citi 400 Bad Request" At the top of the empty screen it says: Bad Request. Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I've installed the 10.5.x version of Network on my Ubiquiti Gateway. I now have a problem accessing the gateway. However, this is weird. When on the local network, I can connect directly to it, no problem. Where the problem comes in is when I try to connect to it via unifi.ui.com, the web portal that Unifi Gateways connect to. I've tried a Private Window which is set to not enable any extensions. The results are the same. It will sometimes load part of the page, but never all of it. Before the v10.5.x Network Application update, this was not a problem. I've tried this on both a Windows 10 & Windows 11 computer with the same results. Everything works if I'm not trying to connect via the web portal from the local network. (i.e. If I'm elsewhere or use my cellphone's hot spot, I can connect to my gateway via the web portal without any issues.)

I would blame the Network Application update as the problem if it wasn't for one detail. It does work from the local network if I use MS Edge instead of Firefox. So, I suspect that while there was a change made in this update, there is also something that Firefox is blocking that Edge isn't.

Any ideas?

I need to update my email but to do so I am asked to write a code sent to the old email. that email is not longer existing so I cannot update nor change my email any help or suggestions? I am stuck in the login loop thank you

Firefox version: Latest version on Mac. MacOS: Latest version. Issues: After a certain date, I did not know what happened. After that date, I was unable to drag the local files to my Synology Nas via its "Quickconnect" service in Firefox. I made several attemps trying to have this issue solved but in vain. Eventually I had to switch back to Chrome. By the way, I am able to log into Quickconnect in Firefox and delete files.

Hello Mozilla Community!

I've been at this for about two months and can simply not find a solution. I normally have 40+ tabs open in my desktop browser. I can put my mouse cursor/pointer over the tabs and using my scroll wheel shift visible tabs left or right (not actually switching to another tab).

All of the sudden it seemed that when I do this the tabs just absolutely fly by. Like I can't shift just two or three tabs at a time, it's shifting 10+ tabs with just a single scroll wheel 'click'.

I can see ten tabs or so and I know that what I want is just a few to the right, when i begin to scroll them the tab I want goes shooting by so far left it's gone now. I 'm left having to click the left/right arrows to move just one tab at a time, but if I click them too fast I get basically the same response. They just go flying by.

How can I slow this down without also changing the vertical scroll speed of the mouse when reading long webpages?

Thank you, John