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My password manager account is blank, there are no passwords there, they disappeared.

This morning I tried to sign in to my Credit Union account. I clicked on my sign-in name, nothing there. I went to my password for my Credit Union account & the ent… (read more)

This morning I tried to sign in to my Credit Union account. I clicked on my sign-in name, nothing there. I went to my password for my Credit Union account & the entire password manager listing is blank. There are no accounts listed at all. Have someone stolen my information? Did I press something wrong to delete them? I'm 78 years old & not very computer knowledgeable. I have used Firefox for maybe 15 years old & have never had any kind of problem before. Kind I restore this part of my account?

Susan Salowitz [email 1 removed]@msn.com home phone [phone 1 removed] cell phone [phone 2 removed] Gmail account [email 2 removed]@gmail.com

Open 1 30

Not getting security code text/sms

I just started using Firefox (instead of Safari) and when I try to sign into some of my websites (e.g. banking) they want to send my a security code to verify it is me. I… (read more)

I just started using Firefox (instead of Safari) and when I try to sign into some of my websites (e.g. banking) they want to send my a security code to verify it is me. I NEVER get those text messages/SMS. Most of the times I found a work-around, like having them email the code, but for my bank they only will send it as a text message. Is it some setting I need to adjust in Firefox?

Open 1 30

Forgot my Firefox password manger’s password

Mac OS tahoe, 26.4.1 , fire fox 149.0.2 My main Firefox password is functional Firefox I click on three bars upper right then select on passwords I see a website addr… (read more)

Mac OS tahoe, 26.4.1 , fire fox 149.0.2 My main Firefox password is functional Firefox I click on three bars upper right then select on passwords I see a website address like Norton, below is my user name and below the password with dots When I click the eye ball window opens “ Firefox is trying reveal saved password l. Enter the password for the user “steve “to allow this I enter my password the window shakes Somehow I forgot or changed the password manage password ? How do I reset just Firefox password manager password. My iPhone with Firefox I can See all my passwords Help steve , I’ve been a Mac guy since my Mac plus , Firefox guy since 2005

[email removed]@sbcglobal.net

Open 1 40

Firefox saves my password but not email address.

Hello. Firefox saves my password but not my email address on Royal Caribbean's website. I have tried everything possible but still will not work. I know how to save passw… (read more)

Hello. Firefox saves my password but not my email address on Royal Caribbean's website. I have tried everything possible but still will not work. I know how to save passwords and email address. All my other websites will open just fine, but not RC. I always have to type in my email address. Chrome does open up both my password and email address. I used AI and did everything it said to do with Firefox and still does not work. I have windows 11. If you have windows 11 try it and see if it works for you. Any help would be appreciated. Thank You...

Open 4 140

post refresh firefox now I need to log on apps each time?

Hello Folks: after having the 'invisible' band across the top of each page, it was advised I reset : was fine saved all bookmarks before hand etc. Now, I am having to l… (read more)

Hello Folks: after having the 'invisible' band across the top of each page, it was advised I reset : was fine saved all bookmarks before hand etc. Now, I am having to log into my usual apps each time: eg. the Library, the duck.ai, the Fitness app etc. Was this a result of the reset: wondering if the duckduckgo Privacy Essentials extension and the FF reset (refresh?) in now in conflict: I am not a greenhorn but definitely not an advanced techy so laylman's terms please THANK you for your help with this.

Solved 4 210

I WOULD LIKE TO SPEAK WITH A TECHNITION

I JUST TRIED TO OPEN A DOWNLOADED EMAIL AND FOR THE FIRST TIME EVER I WAS TOLD TO ENTER THE PASSWORD TO OPEN THE PDF FILE I TRIED ADOBE ACROBAT AND THEN TRIED MOZILLA W… (read more)

I JUST TRIED TO OPEN A DOWNLOADED EMAIL AND FOR THE FIRST TIME EVER I WAS TOLD TO ENTER THE PASSWORD TO OPEN THE PDF FILE I TRIED ADOBE ACROBAT AND THEN TRIED MOZILLA WHAT PASSWORD ARE THEY ASKING FOR, WHERE CAN I FIND IT THIS NEVER HAPPENED BEFORE THE LAST MOZILLA UPDATE


I WOULD ALSO LIKE TO BE ABLE TO DISCUSS PERFORMANCE AND CONNECTIVITY . MONTHS AGO ALL MY LOGIN AND PASSWORD INFORMATION WAS REMOVED. i HAVE BEEN ABLE TO START INSTALLING THOSE THAT I COULD BY ADDING THOSE I COULD BUT HUNDREDS WERE NOT AVAILABLE . AND MY COMPUTER HAS BEEN WORKING KIND OF OK JUST RECENTLY I NOTICED AN UPDATE TO MY COMPUTER HAPPENED AND IT IS NOT WORKING VERY WELL

I CAN BE REACHED AT [edited phone #] OR AT [edited email and phone# from community support forum]

Solved 2 200

Changing email

The current email on this account has expired and is no longer operable. It appears I still need it to change my email. It is not possible for me to receive any message… (read more)

The current email on this account has expired and is no longer operable. It appears I still need it to change my email. It is not possible for me to receive any messages at [edited] @delhitel.net.

My current email is [edited] @protonmail.com.

I am trying to install WordPress and would like some assistance. But it appears I need to be able to use my current email address.

Could you please call me at [edited phone# and emails from public community support forum] at your convenience? Please note this as a land line and NOT a cell phone. Cell phones don't work here.

Thank you. Scotty Gladstone

Open 1 179

please delete all passwords on my account

There should be a web interface to manage firefox account passwords, yet there isn't. This is seriously bad because it means the user has to install firefox to manage pas… (read more)

There should be a web interface to manage firefox account passwords, yet there isn't. This is seriously bad because it means the user has to install firefox to manage passwords. I installed firefox on mobile just to find out there's no option to select multiple passwords at once so i can delete all of them. Please delete all of them.

Locked 1 120

Help creating an account

You sent me an email that says I have successfully created a password on "Windows 10" "I have Windows 11" ?? I need tech support because I don't know how to log into my a… (read more)

You sent me an email that says I have successfully created a password on "Windows 10" "I have Windows 11" ?? I need tech support because I don't know how to log into my account. Can I get a call at [edited phone# from public community support forum]. Name Paul Yoshida.

Solved Archived 1 238

sign in

i have been using this email address [email 1 removed] and it wont let me to sign in or reset password i do have another email address which is no longer use its been hac… (read more)

i have been using this email address [email 1 removed] and it wont let me to sign in or reset password i do have another email address which is no longer use its been hacked ([email 2 removed]) is it possible to change the email address to [email 1 removed] so i can continue using that email [email 1 removed]

thanks

Locked Archived 1 673

you sent me code [edited] to create a new password to sign in on the new browser desigh It wont take it . My name is Darek shapiro.

Mozilla sent me passcode # [edited] to create a new password to sign in with on the new browser that I was faced with today wont take it the cose . My name is Darek S… (read more)

Mozilla sent me passcode # [edited] to create a new password to sign in with on the new browser that I was faced with today wont take it the cose . My name is Darek Shapiro. I need to work today. Want my old browser back

If I cant fix this  My phone # is [edited phone# from public community support forum]
Locked Archived 1 80