How do I stop this website from sending "Congrats on your first forum reply!" emails to me?

Two days ago, I made my first post to these forums. Now I'm being spammed with "Congrats on your first forum reply!" emails from this website. I am getting a new one e… (read more)

Two days ago, I made my first post to these forums. Now I'm being spammed with "Congrats on your first forum reply!" emails from this website. I am getting a new one every hour and a half or so. There is no obvious thing to do in the email to stop this. How do I stop support.mozilla.org from spamming me?

Asked by Mark McKay 1 day ago

Last reply by Denys 43 minutes ago

Bookmarks and History not working

Since Firefox automatically updated (14.0.1) on my MacBook Air (2025 model) several weeks ago, the Bookmarks and History functions haven't worked. Can anyone suggest how … (read more)

Since Firefox automatically updated (14.0.1) on my MacBook Air (2025 model) several weeks ago, the Bookmarks and History functions haven't worked. Can anyone suggest how I can fix this?

Asked by rob.maclachlan 1 day ago

Last reply by Kiki 2 hours ago

Managing payments

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website. The browser suggests … (read more)

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website.

The browser suggests my card and under that it says "Manage payment methods".

When I click that it opens "about:preferences#privacy-form-autofill" and then quickly becomes "about:preferences#privacy".

Please help thanks

Asked by Fahad 4 days ago

Last reply by Denys 2 hours ago

Broken bookmarks

It looks like now Firefox bookmarks every page I visit. This is not right! I only want to bookmark pages I explicity request to be bookmarked. How can we fix this? … (read more)

It looks like now Firefox bookmarks every page I visit. This is not right! I only want to bookmark pages I explicity request to be bookmarked. How can we fix this?

Asked by SteveComstock 7 hours ago

Last reply by Paul 4 hours ago

My Bookmarks are not working all of a sudden

My bookmarks are not working. Every time I try to click the star, nothing happens. I try to add bookmarks using ctrl d and nothing happens. This happened probably after a… (read more)

My bookmarks are not working. Every time I try to click the star, nothing happens. I try to add bookmarks using ctrl d and nothing happens. This happened probably after an update from firefox (there is so many that I have to do constantly). I even tried restoring previous bookmarks, however it tells me unable to process the backup files. Ive even done "refresh firefox" "troubleshoot mode" and "clear startup cache" in the about:support area. Ive also reset my pc multiple times.

I would hate to have to use a different browser. PLEASE HELP FIX THIS

Asked by bryantmontes4 11 hours ago

Last reply by tkirk1222 10 hours ago

Firefox Update Popup

Mozilla support articles frequently state that Firefox does not use popups for browser updates. However, I periodically receive popups from the toolbar stating that Firef… (read more)

Mozilla support articles frequently state that Firefox does not use popups for browser updates. However, I periodically receive popups from the toolbar stating that Firefox couldn't update automatically. The attached picture is an example from the web but looks just like the popups I receive. The issue typically either resolves itself or I download from the Firefox website and reinstall. In a rush/moment of weakness, I recently clicked the link in the popup. It took me directly to the Firefox website where I regrettably downloaded and updated the browser. I've since run multiple Norton and Malwarebytes scans, which have found no issues. It may be a difference in the definition of popups (from the toolbar vs within a browser page)... Is this a legitimate update message from Firefox? If it is not, are there any other steps I should take (e.g., reinstall Firefox)? I appreciate your help!

Asked by Space Captianface 13 hours ago

Last reply by TyDraniu 13 hours ago

Why can't I log into Social Security on FIREFOX???

I typically use FF to log into social security accounts. I have not been able to use FF for a couple of months to log in to ONLY THAT SITE. I can on CHROME. ERROR MESSAG… (read more)

I typically use FF to log into social security accounts. I have not been able to use FF for a couple of months to log in to ONLY THAT SITE. I can on CHROME.

ERROR MESSAGE: Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Asked by kimberlycarlson.2 13 hours ago

Last reply by TyDraniu 13 hours ago

Firefox exits full screen when autoplay is enabled on a streaming website.

Reposting until I get help from someone. Windows/desktop. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changi… (read more)

Reposting until I get help from someone. Windows/desktop. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changing episodes. It would automatically go to a new page with the following episode and remain full screen. Why doesn't Firefox have this feature?? I'm seriously considering going back to Google Chrome for this one small feature. Every time I had any streaming service playing with autoplay enabled, I didn't have to manually select the full screen option every time. I am having to stand up and manually click full screen function. Every. Single. Time. Somebody please help me if there's a way to active that function.

Asked by Carter G 5 days ago

Last reply by Denys 14 hours ago

Google Drive is stuck in a loop error saying I am not signed in when my email is signed in

Hello, I am having an issue where my google account half logs out after every session. My gmail remains logged in, but google search does not. Google drive (and this is… (read more)

Hello,

I am having an issue where my google account half logs out after every session. My gmail remains logged in, but google search does not. Google drive (and this is the main issue), is stuck so that it can see the files of my account, but insists I'm not signed in.

When I attempt to login and retry nothing happens and it remains in the loop. Before today I have been able to open documents only accessible when signed in on google drive by going to the direct link. This is now intermittantly thinking I am not signed in but mostly working.

Things I have tried:

  • Troubleshoot mode does not fix this problem.
  • My firefox is up to date.
  • I have seen this with no extensions or ad blockers.
  • I have seen this both with and without cookies from google allowed.
  • Screenshots attached from when I talked through this with google support. They said it was a problem on your end and can't do anything.
  • This can be solved by logging out of all accounts and back in. But this is not an acceptable solution.

Asked by estantia 1 week ago

Last reply by Denys 1 week ago