VPN has never been available

Using version 153 on Windows 11. I have never been able to activate the VPN. I have tried ALL of the suggestions on the support site, permissions, policies, customize too… (read more)

Using version 153 on Windows 11. I have never been able to activate the VPN. I have tried ALL of the suggestions on the support site, permissions, policies, customize toolbar, etc. There has never been any icon to activate. Obviously, this has been going on for months. Thanks.

Open 1

Settings to stop updates so often

I have asked the question multiple times, received multiple responses that do not allow access or clear instructions on: how to control Firefox restarts. I cannot get to… (read more)

I have asked the question multiple times, received multiple responses that do not allow access or clear instructions on: how to control Firefox restarts. I cannot get to Settings that has what the instructions say to look for.

Open

Hacked account

I need to change the email tied to my firefox account. That email is compromised and the verification method will not work since I no longer have access to the account. I… (read more)

I need to change the email tied to my firefox account. That email is compromised and the verification method will not work since I no longer have access to the account. If there's any FireFox staff available, that'd be great

Open

Massive issues since most recent Firefox update.

Hello! Since the latest update to Firefox (153, I believe) my Firefox has not worked. It starts up perfectly fine, but quickly freezes, becomes non-responsive, and needs … (read more)

Hello! Since the latest update to Firefox (153, I believe) my Firefox has not worked. It starts up perfectly fine, but quickly freezes, becomes non-responsive, and needs to be closed. No matter how many times I attempt to open it, the same thing occurs. There’s been been occasions where it hasn’t frozen immediately so I have been able to turn off hardware acceleration as well as remove my theme and disable all my add-ons/extensions, but this has done nothing. Creating a new profile does not help, nor does trying Safe Mode: the same thing happens no matter what. I tried to reinstall the update, but this also did nothing. I haven’t yet tried to uninstall & reinstall or do a Firefox refresh as those are my last resorts and I won’t do them unless I’m sure they’ll make a difference. I haven’t downloaded any new extensions recently, and this only started happening after the most recent update. I’m not sure what else I can try at this point, and am very frustrated.

Open 40 5

M2 Mac Air, Firefox stopped operating.

I have had problems with the latest FF for Mac for a week or so. Not opening. I deleted and reinstalled it, and the problem continues. It crashes my system and I have … (read more)

I have had problems with the latest FF for Mac for a week or so. Not opening. I deleted and reinstalled it, and the problem continues. It crashes my system and I have a spinning wheel that required a hard restart. What's going on? Running Tahoe 26.5.2

Open

Unable to access links in websites.

I'm blaming the latest Firefox update from a couple of days ago, since this problem only arose yesterday. Now cut off from reading and following news that I really want t… (read more)

I'm blaming the latest Firefox update from a couple of days ago, since this problem only arose yesterday. Now cut off from reading and following news that I really want to receive.

This is what I get when trying to access links within a few of the websites that I regularly access for links to articles it posts:

The site ahead may contain harmful programs

Firefox blocked this page because it might try to trick you into installing programs that harm your browsing experience (for example, by changing your homepage or showing extra ads on sites you visit).

Advisory provided by Google Safe Browsing.

Open 1

I see freeze of blank page

Hello, After the last update i keep seeing a blank page when i open a new tab or new page. i tried the troubleshooting mode but the same. i need to refresh every time i o… (read more)

Hello, After the last update i keep seeing a blank page when i open a new tab or new page. i tried the troubleshooting mode but the same. i need to refresh every time i open a new page.

Open 3

Cannot move answers to questions in an online test

Hi. I'm taking an online course for HVAC certification. Some test questions require to arrange the answers in a logic sequence. When I try to move the answers up or down,… (read more)

Hi. I'm taking an online course for HVAC certification. Some test questions require to arrange the answers in a logic sequence. When I try to move the answers up or down, they 'snap back' into the original (wrong) position. Is there a solution to this issue? I'm using FireFox with Linux Mint Cinnamon.

Greetings, Matt

Solved 1

Firefox Choking When Loading Videos; Chronic Tab Crashes

Legacy Win 7 Pro machines were just upgraded (had no choice but to run them) and FF performance was fine with legacy laptops eight years old. The FF version was much old… (read more)

Legacy Win 7 Pro machines were just upgraded (had no choice but to run them) and FF performance was fine with legacy laptops eight years old. The FF version was much older. With much faster machines and Win 10 running 152.x, now 153.0, there are chronic chokes with FF. Tab crashes. Videos NEVER loading, chronic rebooting etc. -- it just doesn't seem to ever end. But it's not my decision. However -- the shitte rolls downhill right into my lap because nobody else has the patience. Please do not suggest paid 'support' again, because I would get laughed at, given the chronic problems to date over a number of years.

Open 2

Firefox Release Notes "Developer Information" Link is Broken

The "Developer Information" link in the "Developer" section of the release notes page - https://www.firefox.com/en-US/firefox/153.0/releasenotes/ - for Firefox is broken … (read more)

The "Developer Information" link in the "Developer" section of the release notes page - https://www.firefox.com/en-US/firefox/153.0/releasenotes/ - for Firefox is broken as of v153.0.

  1. It attempts to open: https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/153
  2. MDN shows a 404 message, and offers a "153" suggested search link which eventually gets me to https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Releases/153

I have not tested this for other regions, but without the "en-US" (and possibly other "language-CountryCode" flavors), the link in the Firefox release notes page will not open the Developer release notes in MDN.

Could be an MDN configuration issue if it's not a problem with how links are generated for the Firefox release notes page.

Let me know if I can provide any additional information. Thank you in advance if this issue is fixed.

Open 5