Firefox Community Forum

David40 David40 Making moves

‎15-02-2026 03:37 AM

Spectrum recently updated their email systems and Firefox can no longer be used to check Spectrum webmail email accounts. I used to be able to go directly to the webmail but now they make you log into your Spectrum account to get to the email accounts and there is something about Firefox that is not up to their security standards. I am running Windows 7 with the latest Firefox that will work in 7. I am also running the Brave browser on Windows 7 and that works with the new Spectrum system. I prefer using Firefox over Brave so could you please correct whatever deficiency exists in Firefox to make it compatible with Spectrum webmail?

FYI, Firefox on my Windows 10 machine has the same issue.

Error Message: We're sorry, something didn't work quite right. Please try again from home or contact us for assistance. IDID-4049.

Thank You

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2026-02-17

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Pete

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