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Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 5 months ago

Last reply by ReachMrSparks 1 month ago

Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instance… (read more)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Asked by OdeonFF 1 week ago

Last reply by Exare 16 hours ago

Lost Audio in firefox

I have suddenly lost all audio in firefox using youtube. My Audio works fine in windows and i can play and hear all windows sounds, mp3 etc...The audio also works fine in… (read more)

I have suddenly lost all audio in firefox using youtube. My Audio works fine in windows and i can play and hear all windows sounds, mp3 etc...The audio also works fine in Edge browser and Chrome browser. So it looks like an issue with firefox, The audio is not muted or disabled in any way its just silent when playing back youtube

Any help apreciated

Asked by e.mailme1 2 weeks ago

Last reply by raychernandez 3 days ago

Firefox loops at office.com login

I cannot login to my office.com accounts with Firefox. Chrome & Edge work fine. Attempting to use Firefox will get me as far as the "Stay signed in?" prompt, then dum… (read more)

I cannot login to my office.com accounts with Firefox. Chrome & Edge work fine. Attempting to use Firefox will get me as far as the "Stay signed in?" prompt, then dump me back to the sign in screen: I have refreshed, re-installed, installed a previous version, used Revouninstaller to get rid of all traces of Firefox, deleted the Mozilla folders from the appdata folder and reinstalled + tried using a private window. No joy with anything. I believe this is the key phrase from the error message (quoted below): "client request loop"


Microsoft Sign in

Sorry, but we’re having trouble signing you in. AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor. Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard Request Id: e25fd55c-5c0d-4a3e-b932-ee17a8120100 Correlation Id: a5936cb9-243a-486e-b498-d31061e6e534 Timestamp: 2022-08-28T19:07:12Z Message: AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor. Flag sign-in errors for review: Enable flagging If you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.

If I try to login @ outlook.office.365.com, I get

500 Something went wrong. UmVwZWF0aW5nIHJlZGlyZWN0cyBkZXRlY3RlZC4gPEJSPjxCUj5DbGljayA8YSBo cmVmPSIvb3dhL2xvZ29mZi5vd2EiPmhlcmU8L2E+IHRvIHNpZ24gb3V0Lg== (Ba se64)

Asked by webmanager1 1 month ago

Last reply by cor-el 6 days ago

Soundcloud fails to load except in incognito mode

Hello, The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in … (read more)

Hello,

The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in incognito mode and it works fine, or I clear the cache in normal mode. BUT in the second option soundcloud only works during the first visit.

I found a previous question asked here detailing the same exact issue but nobody found a solution that worked. https://support.mozilla.org/en-US/questions/1346767

Other info I think would be useful: Soundcloud works on my laptop running the same exact profile for firefox. Hinting to me that something else on my computer is in the way.

Deleting all history, cookies, cache, extensions; has not helped

I have attached the images below just as the previous poster has. Including the console log filled with errors.

Hopefully someone can help with this headache!

Asked by Dean 2 months ago

Last reply by nbui 3 days ago

Facebook page scrolls up and down automatically

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the… (read more)

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the scroll bar will go up and immediately go back down without me touching the mouse. It will continue doing the up and down scrolling indefinitely and at a high rate of speed. I have tried turning off auto scroll and smooth scrolling at the browser, but no luck. I have Windows 8.1. I have never heard of anyone else having this problem so this seemed like my only option.

Asked by PSanders10 3 months ago

Last reply by dkcrawford68 2 days ago

Firefox is too resource hungry! Slowing things down!

I have the latest FF. And this is my system configuration: Processor : Intel(R) Core(TM) i3-4170T CPU @ 3.20GHz 3.20 GHz Installed RAM : 4.00 GB System type : 64-bit o… (read more)

I have the latest FF. And this is my system configuration:

Processor : Intel(R) Core(TM) i3-4170T CPU @ 3.20GHz 3.20 GHz Installed RAM : 4.00 GB System type : 64-bit operating system, x64-based processor

Lately I've observed that my FF is eating up lot of my system resources (see Image) and is slowing things down. In Task Manager I've observed it's running several Processes. Is that normal? It's actually more than 31, as many Processes not shown in the image exist down in the list . Sometimes it shows 43.

So what's wrong? Any solutions?

Asked by Raz 3 months ago

Last reply by jonzn4SUSE 3 months ago

Access to Craigslist, Ebay, and other sites is blocked.

Hello; I often get this error message on various well known websites. Today it is Ebay. I turn off blockers, with no luck. I also check if this is a problem with Safar… (read more)

Hello;

I often get this error message on various well known websites. Today it is Ebay. I turn off blockers, with no luck. I also check if this is a problem with Safari, but Safari accesses the same site and page with no problem. I've tried turning off all add-ons, but doesn't make any difference.

Gateway Timeout The proxy server did not receive a timely response from the upstream server.

Reference #1.c568dc17.1649623980.20e43520

Another similar issue is Craigslist. I check it every morning and shortly after being on a main search page of results and suddenly as I am trying to access a link, I will end up in a white screen. The message will be that my account has been blocked, please contact us. I have, and there has never been a response.

I discovered accidentally that by clearing my cache, that doing so will temporarily return access again and I can browse some more, at least for a few minutes then it occurs again. This is a daily event. I have instead taken to using Safari to access Craigslist as I have not had this problem with it. Again, I've given CL permissions, turned off blocks, etc. But nothing helps.

I'm at a loss. I like Firefox and have been using it for years as it allows for things Safari doesn't and it is also faster.

Thanks so much.

Asked by Gemini 5 months ago

Last reply by FredMcD 5 months ago

Firefox crashes repeatedly even in Troubleshoot mode

Hi, this is an ongoing problem, but I just submitted my first crash report. I can open the browser, but it crashes- it seems randomly, after I've had it open a while. I g… (read more)

Hi, this is an ongoing problem, but I just submitted my first crash report. I can open the browser, but it crashes- it seems randomly, after I've had it open a while. I generally have 4 or 5 tabs open, not a ton. Running Windows 10 Pro version 21H2. Not sure why I'm including crash id in a community support group, but you said to do so...

b1c0c1af-7c94-448f-97dd-d40b79ff4731

Asked by adalgisa_b 6 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Firefox menus take too long to load, especially bookmarks

Why do the menus take so long to load? I can't even get the bookmark menu to appear after clicking bookmarks. FF just sits there and says not responding? The browser is u… (read more)

Why do the menus take so long to load? I can't even get the bookmark menu to appear after clicking bookmarks. FF just sits there and says not responding? The browser is unusable like this. I think FF got worse in its performance back when it was made so it opens so many separate processes to operate. It worked better before that change was made. Now it doesn't load menus fast when clicked. When I click bookmarks it goes into never never land.

Asked by starrocker 13 hours ago

Last reply by cor-el 11 hours ago

Firefox freezes PC permanently at unpredictable times, forcing me to force-restart pc

This problem appears to have been around for years. However, I have never experienced it. I installed Firefox 105.0.1 (64-bit) on 2022-09-24 and since then I have been ex… (read more)

This problem appears to have been around for years. However, I have never experienced it. I installed Firefox 105.0.1 (64-bit) on 2022-09-24 and since then I have been experiencing it. The PC freezes and the only solution is a reset. When I check the logs I find: Warnings like this: The Desktop Window Manager process has exited. (Process exit code: 0xe0464645, Restart count: 4, Primary display device ID: NVIDIA GeForce GTX 1080)

Errors like this: Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595 Faulting module name: KERNELBASE.dll, version: 10.0.19041.1949, time stamp: 0xcb12e58e Exception code: 0xe0464645 Fault offset: 0x000000000010fb62 Faulting process ID: 0x3ec Faulting application start time: 0x01d8d750b416ff93 Faulting application path: C:\WINDOWS\system32\dwm.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report ID: 4327992c-3041-41e6-b68a-127d0cf53bc8 Faulting package full name: Faulting package-relative application ID:

A couple of days ago I installed version 105.0 (64-bit) and the problem hasn't occurred yet.

So, I conclude the problem is with version 105.1.

Asked by Paulo Martins 15 hours ago

Last reply by jonzn4SUSE 8 hours ago

My website loads slow on the mozilla firefox

Hi everyone I want to know why my website gets slow and sometimes the browser crashes when I open mywebsite. Please guide me if anyone else is facing a similar issue. Tha… (read more)

Hi everyone I want to know why my website gets slow and sometimes the browser crashes when I open mywebsite. Please guide me if anyone else is facing a similar issue. Thanks

Asked by resi4u1 19 hours ago

Last reply by jonzn4SUSE 7 hours ago

Graphical Glitches and video freezing - Firefox 102.3.0esr-1~deb10u2 (Debian 10)

Every time I login to my desktop it tries to restore Firefox and in turn Firefox tries to restore it's session, however all I get is a mess of graphical glitches, the int… (read more)

Every time I login to my desktop it tries to restore Firefox and in turn Firefox tries to restore it's session, however all I get is a mess of graphical glitches, the interface doesn't even load, I get a window border and usually a copy of the KDE splash screen. I then have to kill the process, which of course means it looses my session so when I re-open it I get nothing, all my open tabs are gone and there is no restore session option.

Further, it can't even play streaming videos properly anymore. After one or two episodes of a TV show its lagging sometimes by minutes, eaten gigs of ram and the video often gets stuck, the audio helpfully carries on with a frame of video from about 5 minutes ago. This is not an exaggeration, I had a YouTube video where it changed to a graph with a voice over, after 5 minutes I started to notice the voice over was talking about things not on that graph and sure enough the video had frozen. Its an i9 10850K with 32GB of RAM. The previous version of Firefox didn't mind restoring a session with over 350 tabs and plenty were videos, this one can't handle 2 when one is a video without freezing or locking up the whole browser.

No other apps/ programs on this PC are having any issues, it is only happening in Firefox, I can for example open a media player and play a video just fine while the video is stuck in the browser or it has the graphic glitches. I also tried opening another instance of Firefox while it had the graphical issue, the new instance started and created a new entry on the task bar, but switching to it gave the same display as the broken one, I can't tell you what tabs either had open as nothing inside the window was rendered at all, not even the menu bar which I set to always being visible.

Asked by BasilFawlty 1 day ago

Last reply by jonzn4SUSE 11 minutes ago

Firefox pink visual display errors and bugs (Flickering and others)

So something off has been happening to firefox with me recently, I am having like visual errors and firefox has been acting weird lately, I remember yesterday when I was … (read more)

So something off has been happening to firefox with me recently, I am having like visual errors and firefox has been acting weird lately, I remember yesterday when I was going to bed I noticed one of my tabs in firefox was flickering pink and what not, And I kinda thought it was a bug and closed itt off then closed firefox off and went to bed, Cue today same thing happened expect the effect was much more bigger, The screen was flickering alot with pink, Some display errors, And I am noticing pink lines that are still there ontop of my tabs and browser entirely, The other windows are not affected by it, Something is off, The screen was flickering in a way like I can see my desktop entirely along with the browser page and so on

I actually do not know the reason but I do feel like its firefox related, Yes I disabeled hardware acceleration and so far I still see the pink lines, Yet nothing is happening aside from the pink lines and I still don't trust it

I don't know what to do need help, Thank you very much

Asked by Seahorsielol 1 day ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Javascript

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I… (read more)

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I try to open a 'show blocked content' in my email.

"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address."

I never had any problem before installing Javascript. Thanks for any solutions.

Asked by jalnet1 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

FF 105

Running MX Linux 19.4 FF latest 105.0.1 crashes & hangs reinstalled twice- same, Went back to 102.3 esr everything is great. How long is this release good for? … (read more)

Running MX Linux 19.4 FF latest 105.0.1 crashes & hangs reinstalled twice- same, Went back to 102.3 esr everything is great. How long is this release good for?

Asked by BobP 2 days ago

Last reply by jonzn4SUSE 2 days ago

How can I see HTML DOM structure via console in Firefox?

How can I see HTML DOM structure via console in Firefox? In Chrome when I type "document" in the console, I see clearly the HTML DOM structure. When I do this in FireFox … (read more)

How can I see HTML DOM structure via console in Firefox?

In Chrome when I type "document" in the console, I see clearly the HTML DOM structure. When I do this in FireFox I get a bunch of extra info and it's even hard to figure out the the HTML DOM structure. My question is: Where to find or how to display the HTML DOM in FireFox the way it's displayed in Chrome? DOM tool is enabled but shows completely different information (I tried DOM tab in tools it is not the same). Didn't find any solutions for this.

Asked by shcherban.daniil 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

block auto refresh = true bypassed/ignored by some websites, i.e. FOXBusiness.com

A website I read news on a regular basis, FOXBusiness.com, auto refreshes which is super annoying when you read even worse if you write a comment. The recommended setting… (read more)

A website I read news on a regular basis, FOXBusiness.com, auto refreshes which is super annoying when you read even worse if you write a comment.

The recommended setting accessibility.blockautorefresh true accessibility.blockautorefresh true

Have no effect on this particular website and it continues to do its auto refresh. I contacted their so-called "support" but never received a reply.

Anyone know how to prevent this "do not auto refresh" setting being bypassed by a website thus continuing to do periodical auto refresh?

Asked by Veritas 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago