Firefox does not navigate to ANY webpage

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and coo… (read more)

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and cookies.

If I cant get this fixed for my job I will go back to chrome and never download or retry this again. I will also never recommend firefox to anyone like I have in the past.

Asked by Mac Shepherd 6 days ago

Last reply by Mac Shepherd 6 days ago

captcha failure

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the… (read more)

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

Asked by 231kent 5 months ago

Last reply by zippitee 1 month ago

AI Assited Tabs

I don't want to change the way my browser is now working, especially by some unknown AI system. Tell me how to stop or delete the new unwanted option. I left Win Edge… (read more)

I don't want to change the way my browser is now working, especially by some unknown AI system. Tell me how to stop or delete the new unwanted option.

I left Win Edge last year because they do the same " I(MPROVEMENTS" that I did not want. Shame on Mozilla for doing the same thing!

Asked by Bob 1 week ago

Last reply by TyDraniu 1 week ago

火狐的拖拽搜索功能以及拖拽链接打开新网页功能怎么没有了?

使用火狐十几年了,这是我最喜欢的功能,其他浏览器均未默认这个功能,现在火狐怎么也没有这个功能了?

搜索各种问答说要启用“进入扩展附加组件管理器的选项设置,勾选“启用拖拽手势””,但附加组件管理器没有“选项”了,是火狐把这个功能取消了吗?

Asked by leochu90 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

M&T Bank Website Doesn't Work With Firefox

Ever since I updated last week, one website that I use will not work. Whenever I try to log in to the M&T Online Banking website, it blocks me and says "M&T Onlin… (read more)

Ever since I updated last week, one website that I use will not work. Whenever I try to log in to the M&T Online Banking website, it blocks me and says "M&T Online Banking Is Temporarily Unavailable." The app works on my phone and I can log in through Chrome, it's only on Firefox that I'm getting this problem. I called M&T Bank and they confirmed that it's a problem with Firefox. Something is blocking me but I don't know what it is. I am not using a VPN or adblocker.

Asked by The Scraggler 4 months ago

Last reply by markwarner22 4 months ago

Firefox logs out of every website everytime I close and reopen it.

I have been using firefox for years. I have made no changes to settings. I got a blue screen yesterday and after that firefox keeps logging me off of everything I close i… (read more)

I have been using firefox for years. I have made no changes to settings. I got a blue screen yesterday and after that firefox keeps logging me off of everything I close it. I have tried about:preferences#privacy then going to History and clear history when firefox closes and only selecting cache. Does not work. I uninstalled and reinstalled firefox twice but i think it does not delete everyhing. I still have access to history after the reinstall.

Asked by Aegaion 5 months ago

Last reply by Aegaion 5 months ago

Is there any way to disable or remove sidebar/vertical tabs permanently?

I do not and will not use the sidebar/vertical tabs features. Unfortunately, it seems that firefox has decided to reactivate these features with an update? This is unac… (read more)

I do not and will not use the sidebar/vertical tabs features.

Unfortunately, it seems that firefox has decided to reactivate these features with an update? This is unacceptable. I do not want my settings to be altered with a software update. If firefox wants to tell me about a new feature, feel free to make a dialogue bubble pop up (once) asking if I'd like to explore said new features. Otherwise, please refrain from altering my preferred configuration without permission or notification. Doing so is completely asinine at best and shows open contempt for your customer base at worst.

I do not wish to give mozilla/firefox another opportunity to make my experience worse, thusly I ask: Is there anyway to entirely remove/disable the sidebar/vertical tabs feature from the browser so that it cannot be reactivated without the specific actions of the user?

Asked by Felix C 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

  • Solved

Видео в полноэкранном виде

Здравствуйте. При воспроизведении видео на каком либо сайте в полноэкранном виде не скрывается панель задач виндовс. На других браузерах работает как надо. Менял где толь… (read more)

Здравствуйте. При воспроизведении видео на каком либо сайте в полноэкранном виде не скрывается панель задач виндовс. На других браузерах работает как надо. Менял где только можно, даже в безопасном режиме также. Как её можно убрать?

Asked by bigdoomer26 1 month ago

Answered by bigdoomer26 1 month ago

Update to Firefox 140.0.4 (20250707120347)

After updated to Firefox 140.0.4 (20250707120347), all site do not load for me, general sites, like youtube/google. There's nothing wrong with my Wifi/Internet Connection… (read more)

After updated to Firefox 140.0.4 (20250707120347), all site do not load for me, general sites, like youtube/google. There's nothing wrong with my Wifi/Internet Connection, even Microsoft Edge can load the websites.

Asked by rullman_1 3 days ago

video chat and calling on messenger

Each time a video call comes in, the message on messenger, says Video calling is not supported on this browser. I've gone to the browser settings and cannot find anything… (read more)

Each time a video call comes in, the message on messenger, says Video calling is not supported on this browser. I've gone to the browser settings and cannot find anything that would change this. Help.

Asked by Ann Wilson 3 weeks ago

Last reply by Kiki 3 weeks ago

  • Solved

New Tab page text color

Hi there! The New Tab page looks great with white text, but Firefox 140.0.4 thinks my wallpaper is white, so text should be dark. I can change the body class to "activity… (read more)

Hi there! The New Tab page looks great with white text, but Firefox 140.0.4 thinks my wallpaper is white, so text should be dark. I can change the body class to "activity-stream darkWallpaper" using the inspector and it works fine, but how make this change permanently?

Asked by yakov.mirenkov 2 days ago

Answered by yakov.mirenkov 1 day ago

Cannot add shortcuts to Firefox home page and no rows are visible

Dear sir or madam, Can you please help me with a deeply frustrating problem I'm having with Firefox? After the last update, the shortcuts on my FF homepage disappeared a… (read more)

Dear sir or madam,

Can you please help me with a deeply frustrating problem I'm having with Firefox? After the last update, the shortcuts on my FF homepage disappeared and I can't restore or rebuild them.

Under settings, the homepage is set to show two rows of shortcuts but none are visible. I changed it to show more rows, closed & restarted FF, but no shortcuts appear. I then changed it to no rows, closed & restarted FF, then set it back to two rows, closed & restarted FF - still no rows. I've tried starting FF in troubleshoot mode, but to no avail. Looking through the Community Forums, I can't find anything that directly relates to my problem. In case this may help, I've had this problem once or twice before but I'm afraid I can't remember how it was resolved or if it was anything I stumbled upon that fixed it.

The environment is FF version 136.0.2 (64-bit) on an Acer Aspire E5 PC running Windows 10 Home, 64-bit, version 22H2, last updated 16 March 2025.

If you can offer any suggestion how I can resolve this and stop me pulling my hair out (in my case, it's an endangered species!), my remaining hair and I will be eternally grateful.

Yours faithfully, Peter Palmer

Asked by peter500 3 months ago

Last reply by peter500 3 months ago

removing bing from my firefox browser

I added the bing for the background on my computer; now I have somehow made it the browser when I open firefox and I want to remove it even if it means not having the bac… (read more)

I added the bing for the background on my computer; now I have somehow made it the browser when I open firefox and I want to remove it even if it means not having the backgrounds. I WANT FIREFOX AND NOT BING

Asked by dvdgillett60 3 months ago

Last reply by markwarner22 3 months ago