Firefox Community Forum

I suddenly lost my Bookmarks Toolbar and all the bookmarks (485 bookmarks). I actually fixed the problem but wanted to share what happened. I did notice that my bookmarks were still on my iPhone and I was trying to be careful and not get them to sync with the desktop.

I tried restoring the bookmarks per the Support guidance and it would give an error when trying to restore them. I could probably repeat this if Tech Support is interesting in working with me to repeat the problem.

Today I found out what happened. In Norton 360 I had blocked Firefox from using the microphone and webcam. That's it! That caused the bookmarks toolbar to be empty and also I could not save a new bookmark.

I tried to find a setting somewhere in Norton that I might have changed a couple days ago because the problem started after I had made some changes although I had no idea what I did in Norton to cause that problem.

Today I was looking in settings or somewhere in Firefox and a window popped up saying I had the webcam and microphone disabled for Firefox. Is that ok? So I turned it off and the Bookmarks Toolbar magically showed up.

This makes NO logical sense at all that this setting caused the toolbars not to display or not to be able to add new bookmarks.

Thanks.

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug got wedged in; what other options do I have for permanently disabling AI?

Going to sidebar settings to hide the AI chatbot does not suffice. Evidence: I did that already, it has been undone, and I cannot now find the toggle in question.

Personally I vote for yanking it out of the main browser altogether, so people have to actively choose to install the AI chatbot add-on. But my question is about actions I can take myself.

Hi Firefox. Autofill doesnt work. I couldnt see it under settings - privacy - autofill. Then i reinstalled firefox and now it appears. I filled the form, so it has all my information, but it doesnt seem to shop when im trying to check out of a websop for example.

My account got locked apparently for some reason. I can access it because it is connected to my gmail but if I want to activate two-factor authentication I am gonna have to get this sorted out. In a different article it was recommended to contact support but I didn't see any option to do that. Can anyone help?

While browsing youtube,i no longer find cast to tv icon in Firefox browser.Can you help me please,as after stroke my eye-sight is diminished.I was able to do it before,as i switched over Linux Mint 22 wilma,i am unable to find this cast icon.Thanks.

i recently disabled 2fa and installed a new authentication app: Ente Auth. i keep getting invalid code each time i enter the generated code. i tried both options, scanned the QR code and entered the secret key manually. i used authy with success as my auth. app with firefox but can't use authy anymore. keep having issues setting up 2fa with other auth apps. thanks for any help you can offer. peace, Adrian

Any help to fix this would be much appreciated

I have tried restarting both firefox and my computer, disabled all extensions and started firefox in safe mode. When I try to right click on a firefox window from the taskbar it just disappears.

I have my computer connected to my TV so often when I open it up some windows will be on my TV which is behind my desk so its a pain to move them back without this function.

I've been searching for an answer to this for weeks to no avail. It concerns YouTube videos "autoplay"ing on YouTube. Many have asked this question and most responses state to shut off Autoplay. These are two separate issues. AotuPlay means the next video on YouTube will advnace automatically requiring no user input. If Autoplay is off, streaming stops at the end of the video. The issue I am having is when I open a YouTube video to a new tab (but do not switch to that tab), the video WILL start playing as soon as that tab is in focus. This never used to happen and indeed, on two other computers with the settings and extensions all sync'ed, this doesn't happen, except for on this one computer. Today I found someone that posted the exact same problem 5 years ago and didn't get an answer. He seems to describe it well:

1. Okay, so before, when I loaded up 100+ Youtube videos, they stayed when switching tabs - no autoplay. Suddenly they decide to autoplay when switching tabs - note, I've not done anything to my settings or plugins. Fair enough, maybe you changed something (which you often do, without informing). So I check the options. It was on "Block audio", which obviously didn't work, so I tried "Block Audio and Video" - which WORKS, but now both the video is paused (which I want) AND the audio is set to mute (which I DON'T want) - so... what does it take to have Youtube wait for a click to start playing a video loaded in a background tab, but KEEP AUDIO ACTIVE, so I don't also have to unmute the damn video?

One person posted a possible solution: Maybe check this pref on the about:config page.

   media.block-autoplay-until-in-foreground 

This setting describes the issue kind of. If you have this set to false, the moment you send a link to a new tab, YouTube starts playing in the background. Setting it to false keeps the video paused until that tab is in focus. That is how mine has always been set. What I am looking for is a setting that would say something like: "block autoplay until play is pressed"

Thanks in advance and sorry for being so long-winded

I have been using 1Password for years. Since the last update on Firefox, now none of the passwords will load into pages/logins. I am logged into 1Password and there's the normal window popping up but I can't click on my username or password. In Settings it looks as though I've selected the option for it to auto-fill, but it no longer does. Help!

Every so often while using firefox, my mouse will suddenly not respond to clicking, both from my laptop and my mouse. My cursor on screen is still able to move however, and my laptop keys are also still functional. Is this due to me having a couple of profile windows open at the same time, or another reason?

hello,last night some polish guy hacked my steam,ubisoft,facebook and google account,i managed to get everything back except mozzila, i get a error that im locked out of the account due to security reasons

My YouTube page wont complete its opening/loading process. This just started today and has never happened before. I've tried "reloading" it several times but to no avail. I see I can open YouTube properly using the Microsoft Edge browser, but Firefox is getting stuck in the opening/loading process. I even tried "restarting my Desktop PC (that I use for this everyday). It did not help.

Can you help?

Rob Horner

Hello, I downloaded Firefox Nightly on my android smartphone some days ago and used it with Proton VPN and some antifingerprint commands of the browser panel. The first days were working properly, the last day was not working anymore with VPN, but I need to use it with my VPN. My VPN settings are the same that were before so the crushing problem is about the browser itself. Also tried disactivating browser extensions but nothing changed. I can't browse anything with VPN right now

I am repeatedly getting this pop up window after starting my computer and selecting the Firefox icon in the toolbar to start the browser. When using the Firefox browser I always update Firefox when prompted, so it should be the latest version, unlike what it states in the popup window. If I want to use the browser, I have to sign in to the browser and sync my data and I have to re load all my tabs from my history. It is time consuming to the point where my colleagues who were using Firefox have uninstalled Firefox and are now using a different browser. I could do the same...but I want a solution. I'm using Windows 11.