Firefox Support Forum

I previously had a MetaMask extension on FireFox and it would open as usual. Several days ago, I opened Firefox and the MetaMask icon in the upper bar wasn't there. I tried to download it on the browser several times and eventually got the download and entered the seed phrase and, with some outside help, established the extension again and recovered my tokens. So all was good. But today I opened my FireFox and the MetaMask was missing again. Can you please help me find out why it is missing and how to keep that from happening again. Thank you

I can't login to Twitch. It says "Something went wrong. Please try again." I tried in an incognito window and it works, but I tried clearing cookies for twitch.tv, and opening Firefox in troubleshooting mode, and neither of them worked. Why can I login in incognito mode, but not otherwise?

Firefox 104.0 KDE Neon 5.25

Just installed Firefox my laptop, but when I try to change my search engine to google I only have Bing and DuckDuckGo as my options. No other search engines appear.

Hello. I am in need to open www site of Swegon AHU unit which is built on java. I have two installed java versions, 1.8 (one of latest of this branch) and 1.6. Problem is the AHU site is not working with anything newer than 1.6. I can't find proper solution for opening site with version 1.6 without much issues or much asking from browser. I need version 1.8 of java for daily use, and 1.6 is only for mentioned device. I tried to disable java 1.8 in java control panel but it doesn't seem to have any influence. I try to open site in Firefox 52ESR because for my knowledge is it one of latest browser which supported java. The problem is, Firefox each time is asking me what version to select for each class which must be loaded, and these classes are many for one page. It makes working with AHU a pain in azz. Everything because java is out-of-date. I know it is, but I don't have any option - these devices are not mine, and I can't upgrade firmware on myself, and can't force customer to do this. And I don't even know if there is any upgrade for them. I looked in internet but didn't find anything suitable for my case. Is there anything I can do with java or firefox 52ESR settings to make this site works flawless? I set applet in Firefox to not asking when activate java, but it still nagging me with questions and requires confirmations. I can't bypass it. I tried to use Internet Explorer 11 but there it is even worse, because out-of-date java is not allowed to run, no matter what settings i made in application. Please help.

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely no idea why this is happening or in what situation this happens. Has anyone heard of or solved this kind of situation before?

The only thing stopping me from switching to FireFox is this issue, whenever I try to enable 2-factor-auth I keep getting a message saying "Incorrect two-step authentication code".

I tried restarting my PC, restarting my phone, used 3 different auth apps, restarted my router, used a VPN, cleared cache and cookies, tried enabling it from a different browser, tried using a different phone, tried enabling it on a different account, and nothing fixed the issue, I keep getting the same error message "Incorrect two-step authentication code"

at this point I'm 99% sure it's a server sided issue.

help me, this is taking way too long to just activate 2-factor-authentication :(

I have suddenly lost all audio in firefox using youtube. My Audio works fine in windows and i can play and hear all windows sounds, mp3 etc...The audio also works fine in Edge browser and Chrome browser. So it looks like an issue with firefox, The audio is not muted or disabled in any way its just silent when playing back youtube

Any help apreciated

I've been having trouble with the Primary Password on Firefox for years. Sometimes it didn't ask me for it at all, sometimes randomly after half an hour and now since a year I've been having to type it in three times in total, before Firefox let's me do my thing. What's really weird: The second time the pop-up comes up there are already some characters in the password field and I have to delete them to start typing my Primary Password anew. But lately it always takes three times of typing in the password, until the pop up doesn't come up again. That's stealing a lot of my time and I have no idea what's the reason or what's causing it.

Can anybody help out?

Hey guys.

I have this weird issue, and I was unable to find anything on it through Google.

When I start Firefox and then go to YouTube (either via bookmark or by typing the URL) I have an odd issue. The front page of YouTube works as it should. I click a video, and that also works as it should. However, when I try going backwards to the YouTube front page, an issue arises. It happens whether I use the mouse shortcut or the button in the browser.

Instead of going back to the front page, it just reopens the same tab I'm on. If I go back once more, it takes me to my browsers home page. I THINK this has something to do with the "mini player" on YouTube not working correctly, but that's just my theory. I haven't been able to fix it. This doesn't happen with Chromium. I also haven't seen the mini player at all for a long time. I'm unsure if that stopped showing up when this issue arose, since I've just accepted it for a long while. But it is very annoying.

I do use uBlock origin and SponsorBlock, but I've had these for ages, and as far as I remember the issue started before I installed these. Uninstalling them is not an option, they're just too good. These are the only extensions I have enabled apart from RIF, which shouldn't interfere with YouTube.

Has anyone else had the same issue, or can anyone suggest any way to fix this? This also doesn't happen every time, but it happens frequently.

Thanks for any replies.

Suddenly today a message appeared at the top of my settings page saying: "your browser is being managed by your organization". I am on a personal computer in my home, the only computer I have. I don't have an organization. Have I been hacked or why is this suddenly on my settings? I am not very tech literate, an older person so can't do very complex things. I don't want anyone but me managing my settings. I am the only one using my computer. I am on Windows 7 Home premium.

I'm moving from Brave to Firefox Developer, and trying to import all data from Brave... especially passwords.

When I import from Safari, Chrome, MS Edge I get a Mac dialogue box asking for my Mac password, and then all the data is imported correctly.

When I try the same with Brave, there is no Mac dialogue box, and the import process just says it was successful - but no passwords are imported at all.

I didn't find any settings in Brave saying that I had to allow password export or anything like that.

Is this a bug? and is there a workaround? (because I really don't want to have to input all those passwords for so many sites since moving to Brave!)

I cannot login to my office.com accounts with Firefox. Chrome & Edge work fine. Attempting to use Firefox will get me as far as the "Stay signed in?" prompt, then dump me back to the sign in screen: I have refreshed, re-installed, installed a previous version, used Revouninstaller to get rid of all traces of Firefox, deleted the Mozilla folders from the appdata folder and reinstalled + tried using a private window. No joy with anything. I believe this is the key phrase from the error message (quoted below): "client request loop"

Microsoft Sign in

Sorry, but we’re having trouble signing you in. AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor. Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard Request Id: e25fd55c-5c0d-4a3e-b932-ee17a8120100 Correlation Id: a5936cb9-243a-486e-b498-d31061e6e534 Timestamp: 2022-08-28T19:07:12Z Message: AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor. Flag sign-in errors for review: Enable flagging If you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.

If I try to login @ outlook.office.365.com, I get

500 Something went wrong. UmVwZWF0aW5nIHJlZGlyZWN0cyBkZXRlY3RlZC4gPEJSPjxCUj5DbGljayA8YSBo cmVmPSIvb3dhL2xvZ29mZi5vd2EiPmhlcmU8L2E+IHRvIHNpZ24gb3V0Lg== (Ba se64)

When I attempt to go to the OneDrive browser site using firefox it fails to load. It isn't infinite loading, nor is it displaying an error. It just finishes loading but shows nothing but a white page. This issue is only on Firefox as attempting to go to the OneDrive browser site on Microsoft edge works just fine. It's also only an issue with the main onedrive site and the folder browsing pages. Going directly to a file loads the page just fine.

Hi - I work from home and for the past few years have used Firefox as my preferred browser, with bookmarks and passwords all saved to my account.

My employer uses "Duo" authentication to sign into applications.

This used to work with Firefox but not it has stopped working. I get prompted to sign in but my details are recognised and it just keeps asking me to sign in. When I neter them the browser keeps balnking them out.

This works on Chrome so I know it must be something to do with Firefox.

I really don't want to change browsers but if this ca't be resolved I'll have to stop using Firefox and delete it.

Regards Steven

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy there. I'm not a computer savvy person but I can manage with the direction and input. That being said, what can I do to fix this. I've always used Firefox but lately had to use Edge or Chrome, not my first choice. So what changed in Firefox to cause this issue as I see on your message board for several people?

When you reply, how do I know you did without me checking constantly? Do you send an email through Thunderbird to notify?

To find out what my password is now, I cant change to a new password, until I get this information. If you cant get this for me. Then I will be moving on. I cant believe a place this big and, the people that's working there can't figure this out.

have tried many different ways. also already re install the Firefox browser but sadly. i still can not log in the FedEx it always show We are having trouble establishing a connection. Please refresh the page.