Firefox Support Forum

For the past week I have been getting the follow error message when ever I try to access www.kobo.com or www.kobo.ca (I have accessed these websites from this laptop for several years, but all of a sudden I am having this problem):

"Secure Connection Failed

An error occurred during a connection to www.kobo.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I CANNOT contact the website owners as I cannot access their websites at ALL. What to do?????????

I have 945 tabs that show up in what I'll call the "Bookmark Took Bar" just below the home page tool bar. Most are duplicates. I want to clear these and only have a few important tabs (bookmarks?) in the bookmark tool bar. Can you help me.

Are books marks the same as tabs. How can I prevent this from happening again?

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Hi, as a user of Firefox from day1 I have hit my first problem so not bad going. Right, I have a win10 desktop(DT1) and 2 laptops (LP1 AND LP2). All win10 fully patched up &Firefox 84.02. This morning I noticed my network share from LP1 to DT1 wasnt working and found LP1 powered down. Powered it up & it looked to be completing a patch (KB4598242) so let it finish successfully and logged in. It wouldnt take the 2 master pw prompts although definitely typing them correctly. Poked around the forum that talks of key4.db, key3.db and logins.json. Only had key4db but had a loginsbackup.json. deleted logins.jason and renamed loginsbackup. reloaded. Same, so am stuck. Did notice as LP1 loaded after powering on that a Firefox update occurred. Could one have messed the other? Anyway these things seldom happen on their own so what went on yesterday. On LP2 I noticed that on each reboot I got 2 identical FFox windows. I tried refresh, uninstalling ffox & mainteneance service, same. So I searched for the word firefox and deleted everything I could find and reinstalled FFox. Same, so switched off & gave up. Perhaps I have sync between my devices, not sure. However I have never at any stage changed my master passwords which is the same on all 3 pc's. Any ideas? Shame to lose over 120 passwords if I have to somehow start over again by uninstalling FFox and reinstalling..that'll take ages. And of course the password prompt is coming up all the time whilst typing this. Help please

Hello I was attempting to backup my c-drive documents to onedrive when my computer crashed. When I turned it back on I could no longer access any of the files I had attempted to back up on my C-drive (panic!). I looked online for advice and followed advice to unlink Onedrive and restart. I did this and managed to find my C-drive files (phew) but the whole of my desktop and browser history, passwords, bookmarks etc has been completely wiped. There is some really important things in there and I would really like to get it back. Any help much appreciated...I am not tech minded so any advice as simply put as possible please....

Thanks

Susie

It usually happens when I loading page or watching video on YouTube/ Bahamut Anime(ani.gamer.com.tw). When it occurs, the video still can play until the video cache empty, and after switching to another and switching back, the page becomes all white except a loading circle at the center. This situation takes about 3~5 minutes. I have tried refresh firefox, and disable all addons.

cant login to this link

https://login.blockchain.com/#/login

when click on login nothing happen

Hello everybody !

I want to restrict access to only one website on one computer.

For this, I use the add-on "Block Site", which works perfect !

But as it's quite easy to go to add-on tab and disable this add-on, how prevent this by locking access to add-on ??

Tried to search on the web, but nothing came up ....

Thanks in advance to all helpers !

Thierry

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection problem'.

When trying open 'https://addons.mozilla.org/ru/firefox/' have 'PR_CONNECT_RESET_ERROR'.

I am thinking the reason of this errors is blocking requests to 'addons.mozilla.org' by my internet provider (Beeline Kazakhstan). Because when I trying to connet to 'addons.mozilla.org' using VPN or proxy I have no problems described above.

I have no idea why this internet provider or goverment needs to block host 'addons.mozilla.org' (they love to block various website just fo fun). May you help me bypass this problem? May be you know the way how to install VPN addon offline for Mozilla Firefox whithout acces to addons webpage.

Sorry for my English and thank you for reading (:

Dear all, How can I import setting from one computer to lots of another computers for firefox setting? For example, I have setup setting as attachments, how can I import to another computer quickly? Thanks a lot.

Is there any way to bookmark all synced tabs? I'm trying to move my open tabs from my phone to my pc.

I know you can right click a single synced tab and "Bookmark this tab". But I would like to do it for all open tabs.

I know you can "Open all in tabs", but that is an awful solution due to lag and potential redirects.

Cannot sync my bookmarks, logins, extensions in Firefox 84.0.2. Same thing with Ubuntu 20.04 and now Linux Mint latest stable version.

Any tips appreciated. Thanks

I couldn't find where to ask about thunderbird. Somebody redirected me to the Thunderbird support https://support.mozilla.org/en-US/questions/thunderbird page but I couldn't find where to put my question.

Good day, all,

I have a some problem. I received a *.xlsm file via e-mail, but when I click on it to download, firefox opens or saves it as *.xlsx

I tried this operation in other browsers, and they worked correctly.

Could you please help me to solve this problem?