Firefox Support Forum

Hello,

I'm not sure when it started, maybe a week ago. When I open firefox, I'm logged out of "most" of my accounts sometimes. I'll log back in and it will last a few browser closing and reopenings. Some websites seem to log out quicker, or it's possibly just random.

I've been using Firefox for a very long time and I've never had an issue like this. It's frustrating because I have to go through 2-factor each time a website logs me out. And so far, it hasn't happened to Discord in browser. It affects Gmail, Hotmail, Twitter, Facebook, and Reddit.

I did not change any settings recently until after it started happening (I set "Enhanced Tracking Protection" to standard thinking it would help but it hasn't).

Thank you.

Hi Im writing this post from my kids laptop but the problem is with my computer. I was in the middle of something when computer froze and it is now dead. I was able to check if I can access files from live cd and yeah I can see my files but I need to reinstall windows7. When I do it I will loose my files. I need to recover few more things than just files. The question to you is... how can I recover all my tabs, my open session, all logins, passwords etc in Firefox?. Im hoping it is stored somehow deep in windows and I can just copy/paste these files to new reinstalled windows7

I reformated my pc. When i installed Firefox and tried to sync it asked for a code that was sent to my e-mail, but I can't access my e-mail. how can I recover my account if I can't access my e-mail? It's there any way to contact Firefox support to recover my account by other ways?

On FF v78.0.2 (Win 10/64-bit), it used to be that I could open PDF links within a website using FF's built-in PDF Viewer. However, after saving them to disk, when I opened the PDF from the Downloads panel, it would open in my preferred 3rd party app. This was desired and worked perfectly.

But this seems to have changed! I either have to commit to the built-in always, or an external app always, irrespective of whether I am opening from a browser link or the download panel.

This is a terrible behavior. FF should open PDFs in the download handler (like ALL other file types there) with the OS's preferred PDF handler, which, in my case, is not FF's built-in Viewer.

If open a PDF in the built-in Viewer and save it from there, why would I want to re-open it in the built-in PDF viewer when opening from the download panel?

FF's built-in Viewer is great for a quick view of a PDF, I quite like it. But if I take the time to save it, I typically want more advanced functionality, like highlighting, filling in forms, etc. It worked perfectly before, please revert and stop fixing things that aren't broken. Or at least differentiate between the download panel and website links. Is there any hope in submitting a bug report?

Every search I perform using google is being hyjacked by yahoo. I have read that many other users are having the same problem. I have tried to follow the steps to remove the add-on or extension but when I click on "add-ons" or extensions from the menu it just opens a new blank tab in my browser. When I click on search in the preferences menu, google is the only search engine checked in all of my selections. Please help me get rid of the yahoo search.

For a website I have created two different accounts. However, Firefox Lockwise allows me to save only one. Is there a way of saving two different logins/passwords on the same web page? Thanks TS

It's a simple question: Why Firefox enforces by default extensions like Amazon, Bing, eBay, Google ? What really these extensions do?

Paradox#1: Firefox enforces to use those totally insecurity and unreliable companies! Paradox #2: Firefox don't even show those extensions mentioned above! Paradox #3: Even when I remove them from "Options->Search Engines" these ones keep being enabled and hidden! Paradox #4: Third party program needed to manage those Firefox hidden extensions! I Disable all above extensions by "CCleaner" and: Paradox #5: they comes back by default in every Firefox damn update!

I wish I'm wrong I would pleased if someone explain in an article, or even in few words, why all those. I think Mozilla should detailed explain.

Thanks in advance and Sorry for my English.

Hi, I am seeking a job and had a number of important tabs open when I had to restart my browser. Unfortunately, it was set to clear history on restart. Is there any way, on a windows10 pc, to recover them? Are they stored anywhere?

Over the last few days, my average donwload speed for files, applications or whatever ia arouns 200 kB/sec, but my internet is capable of 100 mb/s. This only started happening over the past few days. Why is this happening?

I installed the windows update for Windows 10 20H2, and I'm getting graphical artifacts on websites and firefox home page.

This can be see on google maps while moving around the map.

Tried on Microsoft edge and didn't happen

Is there an ETA to fix this?

My Firefox version is 83.0b2 (64-bit).

And I'm on the latest drivers for my graphics card.

I cant seem to be able to disable automatic updates. Firefox updates automaticly in background at work and then crashes my tab and all my work gets lost when it has to update. Its really annoying.

Iv tried searching for settings and using about:config, changin app.update.auto to false. It keeps updating anyway...

Hi, Firefox desktop for win 10: Firefox works with this one exception... I downloaded two "self extracting" files from Nikon. When I double click on either or any file of this type using firefox, I get "some installation files are corrupt, please re-download" If I use Microsoft edge, the same files work, provided I select "unblock" in the files properties tab. (yes I do this for ff files too)

This did not happen months ago and I'm sure this is because Microsfot has changed something, which needs all browsers to adapt to. Thx

Hi everybody! This new function "picture in picture" is bothering and prenvents from concentrating on the main subject. I tried everything announced to stop it including menu > options > deactivate control... but it still invites itself, no possible control. How may I stop that completely??? tks Lionel

For example, lets say i try to login into https://forum.paradoxplaza.com/forum/ . When i enter my login/password it shows me a blank page and then nothing afterwards. This happens to me on quite a lot of sites, like https://www.gosuslugi.ru/ for example, which does the same thing, for payments on some delivery sites (like https://www.delivery-club.ru/spb) and such. It does not happen in other browsers, like IE for example.

Bad code on recent Beta download- XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 746, Column 15:

             <toolbarbutton <="" class="close-icon" id="UITourTooltipClose" pre="">
^</toolbarbutton>

The letters in words are not uniform, one side, top or bottom is dark and the other is light. It makes it very hard to read. I've tried to copy something to show but can't. Even in what I'm typing here now I can see the difference. Like the p in copy is dark on one side and the other is light. This has happened before, but I can't seem to find or remember what I was told to do to fix it. The "e" had a dark straight line and the "c" part is light Very frustrating!