Can no longer watch prime video

Since latest Firefox update in Dec 2021 (95.0.2) I can no longer watch prime video on my macbook air. My husband who has same update has no problem watching themon his ma… (read more)

Since latest Firefox update in Dec 2021 (95.0.2) I can no longer watch prime video on my macbook air. My husband who has same update has no problem watching themon his mac desktop and there is no problem watching them on kindle fire. However I want to continue watching on laptop.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

Asked by lesewart 4 weeks ago

Last reply by lesewart 3 days ago

The background colour for some parts of the webpages has changed making it hard to read.

I know and admit I stuffed up. One day a long time ago I was prompted for my master password. When I clicked in that area/field a requester popped up asking me to pick a … (read more)

I know and admit I stuffed up.

One day a long time ago I was prompted for my master password.

When I clicked in that area/field a requester popped up asking me to pick a colour. Confused I picked one - and a bad one I now see.

So now when certain parts of a web page are opened the background colour is this horrible colour and I can't really read what is there.

I don't understand what I did or HOW I did it.

This is a cropped example of the bad contrast I am seeing.

file:///home/me/Pictures/Screenshot%20from%202022-01-22%2010-09-48.png

As I said, I admit I stuffed up. But this seems to all have happened since that one time with the main password requester.

Asked by teeny_weeny 5 days ago

Last reply by teeny_weeny 2 days ago

Images not populating in tabs

The images or symbols for different websites are not loading in tabs. I have reset several times. I have closed out of the widows and nothing. Is there a fix to have tab … (read more)

The images or symbols for different websites are not loading in tabs. I have reset several times. I have closed out of the widows and nothing. Is there a fix to have tab images populate normally? I attached a snip of 4 different websites all had images in 2021 and now they will not load.

Asked by szbradfo 4 days ago

Last reply by szbradfo 2 days ago

Checking for Updates Bug with Firefox

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox. In a nutshell I have a really really annoying bug with Firefox which is goin… (read more)

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox.

In a nutshell I have a really really annoying bug with Firefox which is going to cause me to pull all my hair out.

In the past the program used to check for updates and it used to work fine during this procedure.

Lately though I've been experiencing a really strange bug.

Whenever Firefox checks for updates the browser then cannot load a single webpage or anything while it is checking. Sometimes the checks can take around 3-5 minutes to complete.

Any videos or streams come to an eventual halt.

I have tried tweak a few settings in about:config such as app.update.interval

I have tried uninstalling and re-installing the browser - No change. This still happens usually about 5-8 times a day.

This computer is used for medical emergencies for our clients. We need a full functioning browser. I thought Firefox was that browser but I am beginning to think about installing something else now.

In these situations lives could be put at risk and I want to remedy this problem now before the new year. I imagine we will have a lot of patients coming in. I need to quickly submit forms at times and I really need a stable browser.

a) Can I turn off updates? I would prefer to check manually for updates once a week or so via Help -> About b) Can I reduce the frequency of the checks for updates? c) Is this going to be a normal feature for Firefox from now on?

Asked by reloadedx23 1 month ago

Last reply by reloadedx23 3 days ago

Firefox & Chrome Do Not Open Website Horizontally but Dropdown or Vertically

I have Firefox Browser 96.0.2 (64-bit) and Google Chrome Version 97.0.4692.99 (Official Build) (x86_64). installed in my MacBook Pro early 2013 macOS Catalina Version 10.… (read more)

I have Firefox Browser 96.0.2 (64-bit) and Google Chrome Version 97.0.4692.99 (Official Build) (x86_64). installed in my MacBook Pro early 2013 macOS Catalina Version 10.15.7. And I've got this error message, "Warning! Internet Explorer should not be used for proper operation of the Administrator Backend" when I opened my website, ulattime.com/ulattime/administrator," which opens vertically or downward or dropdown, instead of "horizontally" and I don't have "Internet Explorer" browser. Please see screenshot, https://imgur.com/zNMVSSf. I used FireFox and Chrome either as default and had now removed it as default as the same error message happened when I used these browsers. I went to “Network Setting” of Firefox and tried “Manual proxy configuration” and I also enabled “DNS over HTTPS” and “Use Provider” “Cloudfare”(Default) and “NextDNS” and “Custom” but nothing happened. But in Safari, my website opens "horizontally" so I am keeping Safari as my default browser for now. If Firefox or Chrome opens "horizontally," I can restore either of them as my default browser again. Thank you.

Joseph Lariosa [removed email from public]

Asked by ontherecord 4 days ago

Last reply by ontherecord 2 days ago

Version 96 problem

After auto update from Firefox 95 to Firefox 96. If net page have some video, computer freeses and Task manager come full of processes (over 20) c:\program Files\mozilla … (read more)

After auto update from Firefox 95 to Firefox 96. If net page have some video, computer freeses and Task manager come full of processes (over 20) c:\program Files\mozilla Firefox\minidump-analyzer.exe c:\windows\system32\conhost.exe.

Same happened if i load some youtube video page. Only way to correct this problem is downgrade to version 95 and disable auto update.

How i can restore my bookmarks from new version to old one ?

Windows version is server 2008 R2

Asked by rapu4949 5 days ago

Using Bing on Firefox

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I ty… (read more)

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I type. Then I would click "Save". Until recently, these settings held with no problem. Now after I click "Save" and go back to the main screen in Bing (or come back to Bing after being somewhere else), I'm back to "Moderate" and suggestions fill in as I type. Microsoft claims this is Firefox's issue and needs to be fixed at Firefox's end. Others are posting on Microsoft's answers forums, some also using Firefox, but not all. I love Firefox and I'm not changing to something else, so can you tell me how this Bing issue might be fixed? Thank you.

Asked by mrshvd3 1 week ago

Last reply by mrshvd3 3 days ago

Switching back to normal firefox colors without altering my theme

As the title suggests, I just want firefox to be nice to use again. Since its latest update it is far from nice. Too much stuff is set to darkmode, even though I have goo… (read more)

As the title suggests, I just want firefox to be nice to use again. Since its latest update it is far from nice. Too much stuff is set to darkmode, even though I have googled like crazy and fiddled with most, if not all, about:config options to try and restore it.

I will do whatever it takes, but my firefox theme (abstract firefox) must remain intact. Surely there is something I can do in the userChrome.css or whatever it's called.

It is just so very tiring having to fix mistakes made by firefox, that keeps changing stuff for the worse. Changes that nobody ever asked for. I am giving the browser one more chance for old times sake, since I have been using it for 20 years or thereabouts. So please, firefox... stop trying to force your users into using stuff that your staff team or whatever likes to use. Think of your users.

And please help me out.

Thank you.

Asked by fopibab368 2 weeks ago

Last reply by fopibab368 5 days ago

Weird red logo showing in some websites on Firefox

Hi there! For the past 3 days, my browser has started to show in some websites a weird red window (kinda reminds me of the youtube logo with inverted colors!). I've alre… (read more)

Hi there! For the past 3 days, my browser has started to show in some websites a weird red window (kinda reminds me of the youtube logo with inverted colors!). I've already tried 4 antiviruses, 3 antimalware, and I've tried reinstalling the browser cleanly but the issue keeps happening. The other browsers (Chrome, Opera, Edge) are working just fine. The issue happens only on some websites and not at all of them. What should I do now? Thank you!

Asked by ligiaflg 3 days ago

Last reply by ligiaflg 2 days ago

password reset email do not arrive

When i cannot login to a websitet for example because I forgot the password, I ask for a password reset mail. For some sites, these mails do not arrive. Changed emaiiadre… (read more)

When i cannot login to a websitet for example because I forgot the password, I ask for a password reset mail. For some sites, these mails do not arrive. Changed emaiiadresses, emaoilclient, not to, avail. Examples are Ryanair, Via Michelin aso.

Asked by JJV 5 days ago

Last reply by JJV 5 days ago

the Proton UI SUCKS!!! I hate the black/dark background, and I cannot see the bookmark separators again..

I just installed FF v96.0.0 and immediately noted that the background is back to being black or dark themed again for this HORRIBLE PROTON UI.... I have been using Firefo… (read more)

I just installed FF v96.0.0 and immediately noted that the background is back to being black or dark themed again for this HORRIBLE PROTON UI.... I have been using Firefox since v2 or was it v4 so long time...

Mozilla I am tired of these terrible UI changes you keep making and it needs to stop... please at least add some user config options so we can at least disable the ugly proton UI features..! as the about:config proton UI options don't work right... anymore..

Asked by Melchior (aka Joseph) 2 weeks ago

Last reply by Melchior (aka Joseph) 1 day ago

Why is Firefox crashing over and over

The past week or two it has been acting haywire and crashing daily. I uninstalled, re-installed, re-started computer. Nothing helps. I have attached picture of error me… (read more)

The past week or two it has been acting haywire and crashing daily. I uninstalled, re-installed, re-started computer. Nothing helps. I have attached picture of error message. windows 10 firefox version 92

https://imgur.com/a/L0JnN4P

picture crash report

Asked by Dog3456 4 months ago

Last reply by Dog3456 5 days ago

Firefox suddenly cannot download any files

Not for the first time, I suddenly cannot download any files in firefox (from PDFs to wetransfer links etc.). I have followed every bit of online advice there is. In trou… (read more)

Not for the first time, I suddenly cannot download any files in firefox (from PDFs to wetransfer links etc.). I have followed every bit of online advice there is. In troubleshoot mode I can download files. However by a process of elimination it is not caused by hardware acceleration, addons or extensions or my avast antivirus. This is really troublesome and I really need to download a lot for work. Performing a refresh every couple of weeks is not the solution.

This problem has been around for at least two years now.

Asked by alex.ross 5 days ago

Last reply by alex.ross 4 days ago

KEEP ME SIGNED IN/NO NOT WORKING IN MY LIVE.COM ACCT

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE! AFTER I ENTER MY LOGIN PASSWORD TO GE… (read more)

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE!

AFTER I ENTER MY LOGIN PASSWORD TO GET INTO MY LIVE.COM EMAIL, I AM RE-DIRECTED TO A WINDOW THAT ASKS IF I WANT TO STAY SIGNED IN (KEEP ME SIGNED IN). THE 2 CHOICES AVAILABLE ARE "NO" AND "DON'T SHOW THIS WINDOW AGAIN". NEITHER OF THESE 2 BUTTONS WORK AS I KEEP GETTING THEM EVERY TIME I LOG INTO MY EMAIL.
ONE THING I HAVE NOTED IS THAT IF I GO BACK 1 PAGE FROM THE "KMSI" PAGE, THIS OFTEN TAKES ME TO MY LIVE.COM EMAIL INBOX. THIS MAKES ME THINK THAT I AM BEING RE-DIRECTED TO THE "KMSI" PAGE! AS STATED EARLIER MS SAYS THIS IS A FIREFOX PROBLEM BECAUSE WHEN I LOG IN USING EDGE, THE BUTTONS WORK AND THE "KMSI" WINDOW DOESN'T RE-APPEAR!

THIS HAS BEEN GOING ON/OFF SINCE 11/18 AND HAVE BEEN TRYING TO GET MICROSOFT TO FIX THE PROBLEM SINCE THEN. ANY HELP IS GREATLY APPRECIATED! SINCERELY, D

Asked by DOLSZOWY 1 week ago

Last reply by DOLSZOWY 5 days ago