New twitter "X" icon appears in Firefox tab regardless of URL domain

Sometime in not more than the last two weeks (maybe just since 9/1/24?) I started seeing this: 1. open new tab, see small FF icon and "New Tab" text. 2. enter URL and p… (read more)

Sometime in not more than the last two weeks (maybe just since 9/1/24?) I started seeing this: 1. open new tab, see small FF icon and "New Tab" text. 2. enter URL and press 'Enter', or, click a favorite/hotlink on that page. 3. between that time and the time that the page actually loads, the tab icon changes from FF to the new-twitter "X" icon! 4. the "X icon" remains even after the "New Tab" text changes, and does not change to the icon of the actual web site until after its page has (fully?) loaded. See screen shots. FF version 129.0.2 (64-bit) PS - I do not use Twitter/X. I do not believe that I have ever been there, and certainly not on purpose. I use Duck Duck Go as my search engine I have not done any cache flushing, etc.

Asked by cj 6 days ago

Non functioning Export/Import, upload images follow up

This is my original post. No response at all. Disappointing. Non functioning Export/Import, upload images At this point, if I could just get an opinion, a directio… (read more)

This is my original post. No response at all. Disappointing.

Non functioning Export/Import, upload images

At this point, if I could just get an opinion, a direction you might follow, if this was happening to you

It keeps recurring. This time it took 3 weeks from the time that last post. As I said in the past post, the problem is a corrupted 'sessionstore.jsonlz4 file.

My evidence is that when i ran about:support - Troubleshooting, the problem was still happening.

I just mounted a backup profile, created during the last incident. Works fine. I took the sessionstore.jsonlz4 from that backup and replaced the one in the problem profile.

After doing the replacement, the problematic profile symptoms have disappeared. At least for now, that is.

But now, I have to restore the missing portion of the session (tabs/history) created between the last occurrence and now, because of the replacement of the corrupted sessionstore.jsonlz4 with the backup.

Nobody has offered a way to do this that is not a time consuming ordeal.

What would you do?

Asked by noel_envode 1 week ago

Last reply by noel_envode 6 days ago

WebCam

I used Firefox for many years but now I can't access the WebCam in Facebook messenger chats... Can you help me??? Thank you very much !!! [removed]@aol.com

Asked by Walmor Gressler 1 week ago

Firefox is a mess.

Get me a telephone call to start a process of overcoming incomprehensible, useless software(?) error messages, and meaningless "instructions" and "support" that requires … (read more)

Get me a telephone call to start a process of overcoming incomprehensible, useless software(?) error messages, and meaningless "instructions" and "support" that requires expert parsing of IT protocols far beyond the ability of probably 95% or more of lay technology users. My name is Marc and my telephone is [edited phone# from community support forum]; call any time between 6:30 a.m. and 9:30 p.m. U.S. CDT any day at all ending in the letter "Y".

Asked by MslJal 6 days ago

While using Firefox browser. my space key does not work. I am sending this with Safari

While using Firefox browser. my space key does not work. I am sending this with Safari. Everything I compose or ask comes out as one word. Even using Google etc. … (read more)

While using Firefox browser. my space key does not work. I am sending this with Safari.

Everything I compose or ask comes out as one word. Even using Google etc.

Asked by laed 6 days ago

Firefox Doesn't Recognize My Webcam

I have a Logitech Streamcam that I have been having some problems with. I noticed that Firefox stopped working with my Webcam some time ago and I can't seem to figure out… (read more)

I have a Logitech Streamcam that I have been having some problems with. I noticed that Firefox stopped working with my Webcam some time ago and I can't seem to figure out why.

My webcam works fine on Chrome and using the camera app on my desktop. I hooked the webcam up to my Macbook and was able to connect to it just fine, even using Firefox.

I tested my webcam using this website: https://webcamtests.com/check When I go there I get this error message: "Could not find a web camera, however there are other media devices (like speakers or microphones). Most likely, this means that your webcam is not working properly or your browser cannot access it."

When I try to have it forcibly start the camera it gives me this error message: "NotFoundError: The object can not be found here.; DOMException".

I tried clearing the cache, running Firefox in safe mode, clearing all privacy and security settings, and reinstalling Firefox but none of it help, I also tried clearing the cache and got the same result.

Windows security settings show Firefox last accessed my webcam on 2021-11-08 and there are no access requests from Firefox since then.

Any idea of whats going on or what troubleshooting I can do from here?

Asked by Andrew Phillips 6 days ago

Last reply by Andrew Phillips 6 days ago

open new tab always crash, pop up firefox crash reporter.

AdapterDeviceID: 0x9a60 AdapterDriverVendor: mesa/iris AdapterDriverVersion: 21.2.6.0 AdapterVendorID: 0x8086 Add-ons: jid1-93WyvpgvxzGATw%40jetpack:4.2.0,%7B5efceaa7-f3a… (read more)

AdapterDeviceID: 0x9a60 AdapterDriverVendor: mesa/iris AdapterDriverVersion: 21.2.6.0 AdapterVendorID: 0x8086 Add-ons: jid1-93WyvpgvxzGATw%40jetpack:4.2.0,%7B5efceaa7-f3a2-4e59-a54b-85319448e305%7D:1.9.1,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,webcompat%40mozilla.org:128.3.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4,amazondotcn%40search.mozilla.org:1.3,langpack-en-GB%40firefox.mozilla.org:128.0.20240704.121409,langpack-en-CA%40firefox.mozilla.org:128.0.20240704.121409,langpack-zh-CN%40firefox.mozilla.org:128.0.20240704.121409 AvailablePageFile: 28491313152 AvailablePhysicalMemory: 20086943744 AvailableSwapMemory: 32767995904 AvailableVirtualMemory: 24737120256 BackgroundTaskMode: 0 BuildID: 20240704121409 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1725931742 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: ubuntu:gnome EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsCriticalError: |[0][GFX1-]: Failed to create EGLContext!: 0x300c (t=0.444204) GraphicsNumActiveRenderers: 1 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1721025329 IsWayland: 0 LastStartupWasCrash: 0 LinuxUnderMemoryPressure: 0 Notes: Ubuntu 20.04.6 LTSFP(D00-L1000-W0000000-T01) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x2520WR? WR+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 109 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1725931737 SubmittedFrom: Client TelemetryClientId: 90d3e952-5df1-401a-93e5-090617b205dc TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240704121409","version":"128.0","vendor":"Mozilla","displayVersion":"128.0","platformVersion":"128.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":"canonical","distributionVersion":"1.0","partnerId":"ubuntu","distributor":"canonical","distributorChannel":"ubuntu","partnerNames":["ubuntu"]},"system":{"memoryMB":31811,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Linux","version":"5.15.0-113-generic","locale":"en-US","distro":"Ubuntu","distroVersion":"20.04"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"TargetFrameRate":60,"adapters":[{"description":"Mesa Intel(R) UHD Graphics (TGL 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text on a web page and send it to Google Translate or listen the pronunciation","name":"To Google Translate","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19913,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19909,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19909,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"128.3.0","scope":1,"type":"extension","updateDay":19909,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"langpack-en-GB@firefox.mozilla.org":{"version":"128.0.20240704.121409","scope":4,"type":"locale","updateDay":19909,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for English (GB) (en-GB)","name":"Language: English (GB)","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"langpack-en-CA@firefox.mozilla.org":{"version":"128.0.20240704.121409","scope":4,"type":"locale","updateDay":19909,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for English (CA) (en-CA)","name":"Language: English (CA)","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"langpack-zh-CN@firefox.mozilla.org":{"version":"128.0.20240704.121409","scope":4,"type":"locale","updateDay":19909,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for 简体中文 (zh-CN) – Simplified Chinese","name":"Language: 简体中文 (Simplified Chinese)","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"{5efceaa7-f3a2-4e59-a54b-85319448e305}":{"version":"1.9.1","scope":1,"type":"extension","updateDay":19970,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Free Translate Website, Translate PDF & Epub eBook, Translate Video Subtitles in Bilingual","name":"Immersive Translate - Translate Web & PDF","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19922,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19913,"updateDay":19913},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2710.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"long-term-holdback-2024-h2-velocity-desktop":{"branch":"delivery","type":"nimbus-nimbus"},"pin-email-and-calendar-tabs-existing-user":{"branch":"control","type":"nimbus-nimbus"},"spotlight-modal-to-drive-accounts-via-backup-value-prop":{"branch":"backup","type":"nimbus-nimbus"},"add-an-image-to-pdf-with-alt-text-rollout":{"branch":"control","type":"nimbus-rollout"},"csv-import-release-rollout":{"branch":"enable-csv-import","type":"nimbus-rollout"},"extensions-migration-in-import-wizard-116-rollout":{"branch":"control","type":"nimbus-rollout"},"relay-integration-into-firefox-118-release-for-all-fxa-and-autofill-users":{"branch":"enable-relay-integration","type":"nimbus-rollout"},"upgrade-spotlight-rollout":{"branch":"treatment","type":"nimbus-rollout"},"phc-rollout":{"branch":"rollout","type":"nimbus-rollout"},"highlighting-in-pdfs-rollout":{"branch":"treatment","type":"nimbus-rollout"},"consolidated-search-configuration-row-desktop-relaunch":{"branch":"rollout","type":"nimbus-rollout"},"disable-redirects-for-authretries":{"branch":"control","type":"nimbus-rollout"},"home-and-newtab-wallpapers-v2-rollout-global-relaunch":{"branch":"control","type":"nimbus-rollout"},"encrypted-client-hello-fallback-mechanism":{"branch":"control","type":"nimbus-rollout"},"fpp-floating-point-protection-rollout-linux-only":{"branch":"control","type":"nimbus-rollout"}},"services":{"accountEnabled":true,"syncEnabled":true}} TelemetryServerURL: https://incoming.telemetry.mozilla.org TelemetrySessionId: 5164afe5-7364-4dba-9815-702f67b2ec88 Throttleable: 1 TotalPageFile: 66124271616 TotalPhysicalMemory: 33356275712 UptimeTS: 4.36410221 UtilityProcessStatus: Running Vendor: Mozilla Version: 128.0 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.


about:crashes bp-f2fbefed-0b62-4ce8-9d73-70d8b0240910

i need help, thx.

Asked by Zhenbin Liu 6 days ago

Youtube and Hulu won't load video.

Whenever I try to watch a youtube video or hulu show, firefox refuses to load up the media. On youtube, clicking play just shows the video thumbnail with a loading circle… (read more)

Whenever I try to watch a youtube video or hulu show, firefox refuses to load up the media. On youtube, clicking play just shows the video thumbnail with a loading circle and the youtube logo in the center. Sometimes it'll play the first few seconds but then go back to the loading circle. Hulu won't even display the media and just show a black screen. I've first though it might've been my adblocker but turning it off and going into troubleshoot mode results in the same thing. I've also tried doing a full uninstall and reinstall but the problem persists. Not sure what else to try.

Asked by Bleon9570 6 days ago

Review Checker

Hello, I'm wondering why the review checker tool might give vastly different ratings for the same product with different options chosen. For example, if I'm looking at a … (read more)

Hello, I'm wondering why the review checker tool might give vastly different ratings for the same product with different options chosen. For example, if I'm looking at a shirt on Amazon, the review checker might rate the listing for the shirt with the default color as 4.5 stars adjusted rating with A or B rated reviews, but when I switch to the next color, it will often show a very low review rating, like F, along with a low adjusted product rating. I'm not sure if this is a bug, or if the tool is displaying correct information about certain selections of the listings' options. Thanks!

Asked by zawisza.christian 6 days ago

Facebook Connection

A few days ago started having issues when going to facebook. Now it will not load, states "connection error" after several minutes. Tried clearing cache and cookies. Ha… (read more)

A few days ago started having issues when going to facebook. Now it will not load, states "connection error" after several minutes. Tried clearing cache and cookies. Has not helped. Other browsers are working good. Only Firefox. Need further assistance. Thank you.

Asked by tolandis 6 days ago

Contact Support

My original install crashed, and kept saying to close, and would not stop.... I tried uninstalling all of Firefox and when I install the new clean version, the messages c… (read more)

My original install crashed, and kept saying to close, and would not stop.... I tried uninstalling all of Firefox and when I install the new clean version, the messages continue and will not install the application. How do I completely remove Firefox and install a fresh copy?

Asked by Richard Foster 6 days ago

Firefox getting login errors returned from Spectrum.net

I cannot login into my spectrum.net account using Firefox. I get error IDID-4000, which no one at Spectrum seems to understand, other than to wait 24 hours and try again.… (read more)

I cannot login into my spectrum.net account using Firefox. I get error IDID-4000, which no one at Spectrum seems to understand, other than to wait 24 hours and try again. I can login into my account using Edge just fine. I use Firefox exclusively and don't like having to switch. anything you can do to fix this login problem?

Asked by gamorgen 6 days ago

Firefox causes my computer to lose it's connection to the internet.

I can connect to the internet just fine most of the time, I can use google chrome just fine, but the moment I open up Firefox my computer loses all connection to the inte… (read more)

I can connect to the internet just fine most of the time, I can use google chrome just fine, but the moment I open up Firefox my computer loses all connection to the internet until I close firefox. At which point I once again have a normal connection. I have tried repairing the program, I have tried a full uninstall and re-install.

Asked by abstocking 6 days ago

Cloud PC connecting but not connecting

I have been connecting to a cloud pc (windows365.microsoft.com - because my employer won't allow contractors to access their network directly any longer) using Mozilla Fi… (read more)

I have been connecting to a cloud pc (windows365.microsoft.com - because my employer won't allow contractors to access their network directly any longer) using Mozilla Firefox. All went well until I upgraded Firefox to 130.0 Now the cloud PC still "connects" (as in open remote port, configure remote connection, establish secure connection, etc.) BUT where it used to show the (full screen) unauthorized access message which you had to acknowledge, it now just shows a black screen. My account details can still be accessed from here (and it even shows a successful sign-in through Mozilla Firefox). The Windows11 desktop is not shown though, so effectively useless. I was wondering if there is a setting in Firefox 130.0 that prevents this acknowledge message screen from being displayed ?

Asked by Pieter 6 days ago

Can't see all my bookmarks

I can't see all of the bookmarks added to a particular topic. I can only see the oldest ones. When I try to search them or edit them they are all there but there seems to… (read more)

I can't see all of the bookmarks added to a particular topic. I can only see the oldest ones. When I try to search them or edit them they are all there but there seems to be a limit to the ones which are displayed. I think this behaviour has just started after an update.

Asked by djl101 6 days ago