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  • Archived

Drag and drop tab to bookmarks toolbar not working

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders. Specifically, it doesn't work for folders that are somewhat in… (read more)

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders.

Specifically, it doesn't work for folders that are somewhat in the area of the tab preview animation that pops up when I start dragging the tab. So that is not the same folders every time, it depends on the tab location in the tab bar.

I hope that the explanation was clear enough, I did a screen record also, made it available here https://ufile.io/pikit6xo (335 kB).

Do someone had a similar issue and found a solution?

I'm in troubleshooting mode. Firefox 100, just updated, but bug was there before. Ubuntu 20.04 LTS

Asked by Paul Aimé 2 years ago

Last reply by cor-el 1 year ago

Linux: Unable to grab a tab from a non-focused window

Firefox for Linux has a bug where it is unable to drag a tab from a non-active window. As in, if the window focus is on Firefox window A and I try to drag a tab from Fire… (read more)

Firefox for Linux has a bug where it is unable to drag a tab from a non-active window. As in, if the window focus is on Firefox window A and I try to drag a tab from Firefox window B to window A, I have to click first the window. I can't just intuitively drag the tab from a non-active window, because it will get ignored. It will just activate the window, ignoring the drag.

Firefox for Linux, running on Nobara KDE latest desktop. Confirmed also on KDE Neon latest desktop.

Asked by Jon 4 months ago

Last reply by Jon 3 months ago

  • Archived

restore session failure

Today when I closed Firefox and reopened it the option to restore previous session was not shown, as a result I have lost half my pinned tabs (I managed to redo the rest … (read more)

Today when I closed Firefox and reopened it the option to restore previous session was not shown, as a result I have lost half my pinned tabs (I managed to redo the rest from bookmarks) which were vital. I tried going into history but the option was greyed out.

This happened yesterday too but after redoing half my tabs I went to open gmail and it restored all my tabs, I tried the sane today but it failed so am stuck with half my tabs.

Please do not suggest I use synch as I only use one device.

Asked by a.frayed.knot.mate 10 months ago

Last reply by cor-el 10 months ago

  • Solved
  • Archived

Browser crashing on some webpages

I'm using Firefox 106.0.1 on Ubuntu 22.10 from Mozilla's official PPA but when I open some websites the browser crashes with the message "Exiting due to channel error.". … (read more)

I'm using Firefox 106.0.1 on Ubuntu 22.10 from Mozilla's official PPA but when I open some websites the browser crashes with the message "Exiting due to channel error.". I found the error could be related to libwebp with LTO enabled, may be it is, but I rebuilt the Ubuntu's package without LTO and one website stopped crashing, dell.com support page, but several others still crash, like amd.com.

Asked by marcoshalano 1 year ago

Answered by marcoshalano 1 year ago

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  • Archived

Firefox View Not Enabled By Default On Update to 106 on Arch Linux

I have recently updated to Firefox 106 on two Arch Linux systems. One of them has Firefox View enabled and working by default, another does not. I looked around and tried… (read more)

I have recently updated to Firefox 106 on two Arch Linux systems. One of them has Firefox View enabled and working by default, another does not. I looked around and tried some options in about:config to enable it, however it did not work and I reverted the changes. I would like to enable Firefox View on this browser as well, and I would like to know how to enable it.

Asked by Harley The Foxy 1 year ago

Answered by cor-el 1 year ago

  • Solved

bug returning from hibernation: open firefox is ignored

In case anyone's interested, under Debian 12, when I resume from hibernation, if I have Firefox running as well as Tbird, if I click on a link in an email, the existing i… (read more)

In case anyone's interested, under Debian 12, when I resume from hibernation, if I have Firefox running as well as Tbird, if I click on a link in an email, the existing instance of Firefox is ignored and a new instance is opened. The first instance is in fact frozen -- it looks as it should but trying to change tabs or open a new tab is inactive. Seems I have to kill the open instance of FF, then if I click on a link in an email, FF pops up as it should with a new tab for the link, but the existing tabs are all there and all functional. It feels like a bug -- Tbird seems not to know that FF is already running.

Asked by rayandrews 3 months ago

Answered by zeroknight 3 months ago

  • Archived

Unable to play live videos/streams on ubuntu

Over the past few weeks I've been unable to watch live videos on Firefox on Ubuntu 22.04. I thought it was just an issue with Twitch but I realized the problem also persi… (read more)

Over the past few weeks I've been unable to watch live videos on Firefox on Ubuntu 22.04. I thought it was just an issue with Twitch but I realized the problem also persists on live videos on Youtube and did some troubleshooting which didn't solve the issue. The only solution I was able to find for Ubuntu said to install ffmpeg, which I already had, but I made sure it was upgraded, refreshed Firefox, and still have the issue. Currently I'm on Firefox 121.0 but I've had this issue since before I updated it. I dual boot Ubuntu and Windows and am not having this issue when I boot Windows on the same computer and Firefox profile.

Asked by libbycjones 6 months ago

Last reply by zeroknight 6 months ago

Synced Tabs - no longer works

Dear Mozilla Support, [please forgive my poor English - FRENCH is my mother tongue] CONTEXT - I use a Linux (Peppermint) Live DVD to surf the Web, always on the same lap… (read more)

Dear Mozilla Support, [please forgive my poor English - FRENCH is my mother tongue]

CONTEXT - I use a Linux (Peppermint) Live DVD to surf the Web, always on the same laptop. I do NOT use any hard disk inside that laptop, just the Live DVD spinned by a DVD player. Only the RAM stores data => fresh new distro for every session - years ago, I created a Firefox account, and the Sync worked perfectly, and allowed me to back up my Bookmarks AND my Opened Tabs (they are stored in Mozzila's cloud, and after each sign in and a sync, they reappear in the left panel). Regarding the Synced Tabs, the left panel used to store all the previous Live DVD sessions (generally with the device's name: peppermint's Linux... (IIRC). - i do NOT use several devices, and do NOT wish to sync date acreoss them. I use Sync to get my Bookmarks and Opened Tabs synced across successive Firefox sessions, day after day. I worked perfectly well.

PROBLEM Since a few weeks, I noted that despite login and sync, on the left panel - Synced Tabs are now empty: no tabs synced at all => so I cannot seamlessly find back my opened tabs from one session to another (if I switch off my laptop, then later restart a new Live DVD session) - see screenshot = https://imgur.com/LO6jWLYl.png - Bookmarks are nevertheless still perfectly synced (see screenshot = https://i.imgur.com/Td0nbY2.png)


Many thanks for you help. Kind regards from Europe.

Asked by olivertwist31416 5 months ago

Last reply by olivertwist31416 4 months ago

Azure DevOps unusable in Firefox

Hello, I'm using Firefox as my default browser for a while now (10+ years) and I'm getting frustrated with this issue when using Azure Devops. Comments don't load at all … (read more)

Hello, I'm using Firefox as my default browser for a while now (10+ years) and I'm getting frustrated with this issue when using Azure Devops. Comments don't load at all and most pages take a long time to load if they load at all. Various features also take a long time to load or don't work at all (examples include adding a reviewer, referencing a story with #, etc.). Anyone else experience this?

It works well for maybe an hour, and after a couple of days it makes no sense anymore.

Now I'm using firefox containers with a container only for Azure Devops and seems working better but ... Curious thing is that it pops up and asks for credentials periodically every 5 or 10 minutes. Well, unless the boxes are already filled up with the credentials.

Thanks,

Asked by leo87 5 months ago

Last reply by leo87 4 months ago

my web browser always crashin firefox all distro gnome kde and xfce

I disabled graphics acceleration and I have the same problem. I tried several distros, it's the same thing each time, Firefox crashes and it's impossible to surf. could s… (read more)

I disabled graphics acceleration and I have the same problem. I tried several distros, it's the same thing each time, Firefox crashes and it's impossible to surf. could someone help me? I'm on opensuse thunbelweed




Signature core::option::expect_failed | webrender::scene_building::NodeIdToIndexMapper::get_spatial_node_index More Reports Search UUID 319ba611-fc97-439f-9456-a9e8d0240613 Date Processed 2024-06-13 05:28:23 UTC Uptime 78 seconds (1 minute and 18 seconds) Install Age 47,424 seconds since version was first installed (13 hours, 10 minutes and 24 seconds) Install Time 2024-06-12 16:15:12 Product Firefox Release Channel release Version 126.0 Build ID 20240509170740 (2024-05-09) Buildhub data OS openSUSE Tumbleweed OS Version 6.9.1-1-default #1 SMP PREEMPT_DYNAMIC Fri May 17 11:59:46 UTC 2024 (0c0b0b5) Build Architecture amd64 CPU Info family 23 model 24 stepping 1 CPU Count 8 Adapter Vendor ID

Advanced Micro Devices, Inc. [AMD/ATI] (0x1002)

Adapter Device ID

Picasso/Raven 2 [Radeon Vega Series / Radeon Vega Mobile Series] (0x15d8)

Startup Crash

False

Process Type parent MOZ_CRASH Reason (Sanitized)

no entry found for key

Crash Reason SIGSEGV / SEGV_MAPERR Crash Address 0x0000000000000000 Available Virtual Memory 4,520,636,416 bytes (4.52 GB) Available Page File 59,609,088 bytes (59.61 MB) Available Physical Memory 2,234,359,808 bytes (2.23 GB) EMCheckCompatibility

True

App Notes

openSUSE TumbleweedFP(D00-L1000-W0000000-T010) WR? WR+ libGL.so.1? libGL.so.1+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+

Crashing Thread (75), Name: WRScene~ilder#1 Frame Module Signature Source Trust 0 libxul.so RustMozCrash context 1 libxul.so mozglue_static::panic_hook /usr/src/debug/firefox-126.0/mozglue/static/rust/lib.rs:98 inlined 1 libxul.so core::ops::function::Fn::call /usr/src/debug/rustc-1.76.0-src/library/core/src/ops/function.rs:79 cfi 2 libxul.so std::panicking::rust_panic_with_hook cfi 3 libxul.so std::panicking::begin_panic_handler::{{closure}} cfi 4 libxul.so std::sys_common::backtrace::__rust_end_short_backtrace cfi 5 libxul.so rust_begin_unwind cfi 6 libxul.so core::panicking::panic_fmt cfi 7 libxul.so core::option::expect_failed cfi 8 libxul.so core::option::Option<T>::expect /usr/src/debug/rustc-1.76.0-src/library/core/src/option.rs:894 inlined 8 libxul.so <std::collections::hash::map::HashMap<K, V, S> as core::ops::index::Index<&Q>>::index /usr/src/debug/rustc-1.76.0-src/library/std/src/collections/hash/map.rs:1338 inlined 8 libxul.so webrender::scene_building::NodeIdToIndexMapper::get_spatial_node_index /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:141 inlined 8 libxul.so webrender::scene_building::SceneBuilder::get_space /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1258 cfi 9 libxul.so webrender::scene_building::SceneBuilder::process_common_properties /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1275 cfi 10 libxul.so webrender::scene_building::SceneBuilder::process_common_properties_with_bounds /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1320 inlined 10 libxul.so webrender::scene_building::SceneBuilder::build_item /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1435 cfi 11 libxul.so webrender::scene_building::SceneBuilder::build_all /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:977 inlined 11 libxul.so webrender::scene_building::SceneBuilder::build /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:588 cfi 12 libxul.so webrender::scene_builder_thread::SceneBuilderThread::process_transaction /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_builder_thread.rs:593 inlined 12 libxul.so webrender::scene_builder_thread::SceneBuilderThread::run::{{closure}} /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_builder_thread.rs:314 inlined 12 libxul.so core::iter::adapters::map::map_try_fold::{{closure}} /usr/src/debug/rustc-1.76.0-src/library/core/src/iter/adapters/map.rs:92 inlined 12 libxul.so core::iter::traits::iterator::Iterator::try_fold /usr/src/debug/rustc-1.76.0-src/library/core/src/iter/traits/iterator.rs:2462 inlined 12 libxul.so <core::iter::adapters::map::Map<i> as core::iter::traits::iterator::Iterator>::try_fold /usr/src/debug/rustc-1.76.0-src/library/core/src/iter/adapters/map.rs:118 inlined 12 libxul.so >::call_once /usr/src/debug/rustc-1.76.0-src/library/core/src/panic/unwind_safe.rs:272 inlined 14 libxul.so std::panicking::try::do_call /usr/src/debug/rustc-1.76.0-src/library/std/src/panicking.rs:552 inlined 14 libxul.so std::panicking::try /usr/src/debug/rustc-1.76.0-src/library/std/src/panicking.rs:516 inlined 14 libxul.so std::panic::catch_unwind /usr/src/debug/rustc-1.76.0-src/library/std/src/panic.rs:142 inlined 14 libxul.so std::thread::Builder::spawn_unchecked_::{{closure}} /usr/src/debug/rustc-1.76.0-src/library/std/src/thread/mod.rs:528 inlined 14 libxul.so core::ops::function::FnOnce::call_once{{vtable.shim}} /usr/src/debug/rustc-1.76.0-src/library/core/src/ops/function.rs:250 cfi 15 libxul.so std::sys::unix::thread::Thread::new::thread_start cfi 16 firefox set_alt_signal_stack_and_start(PthreadCreateParams*) cfi 17 libc.so.6 start_thread /usr/src/debug/glibc-2.39/nptl/pthread_create.c:447 cfi 18 libc.so.6 __clone3

Asked by Abdelmalik 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Solved
  • Archived

Videos freeze when scrubbing back

For a few months, I have encountered an issue with videos playback on my browser. On most websites (including Reddit, Dailymotion, and even some videos on YouTube), whene… (read more)

For a few months, I have encountered an issue with videos playback on my browser. On most websites (including Reddit, Dailymotion, and even some videos on YouTube), whenever I scrub back a video, it will stop for about ten seconds, while the audio keeps playing.

My current extensions are: Metamask, Bionic Reader, uBlock Origin, Return Youtube Dislike, and TWP Translate Web Pages. I have tried using Troubleshooting mode, but the problem persisted, so I think it's not because of my extension.

My OS is Opensuse Tumbleweed, with Firefox version 155.0.3. I didn't have this issue with Firefox ESR on my previous Debian 11 installation. I hope someone can find a solution for this, as it is extremely troublesome switching to Chrome whenever I want to watch videos.

Asked by xuantung.trinh.63 11 months ago

Answered by zeroknight 11 months ago

credit card option on security settings

The credit card save/auto-fill option seems to have disappeared from the settings on Firefox. I previously had it set to 'off', but when there was an issue recently I fou… (read more)

The credit card save/auto-fill option seems to have disappeared from the settings on Firefox. I previously had it set to 'off', but when there was an issue recently I found the option was gone - although the about:config was still showing credit card options. Has this option been removed from Firefox now?

Asked by izne 4 months ago

Last reply by izne 4 months ago

  • Archived

after booting opensuse leap 15.4 firefox displays splashscreen instead of web pages

I have this ennoying issue since some months and didn't find a way of fixing it, even by completely deleting the app and removing all remnants of profiles before re-insta… (read more)

I have this ennoying issue since some months and didn't find a way of fixing it, even by completely deleting the app and removing all remnants of profiles before re-installing it. If I leave Firefox open when I shut down my computer, most of the time (but not every time!) instead of opening the last window with its tabs, Firefox displays the KDE Plasma's or OpenSuse's splash screen (which is a lamp bulb on a black background) and no menu). If I minimize the window, and maximize it again, it displays a screenshot of my desktop!... I can't do anything but close the window and re-launch firefox, but then the history of last closed windows is gone.

I have the same version of FF and the same version of OpenSuse on two other computers and never had this issue on them.

I would be grateful to anybody who could give me some tips to solve it or even investigate!

Thanks for reading. Erik

Asked by Erik 1 year ago

Last reply by Erik 1 year ago

  • Archived

Controls in a game, that use the Alt key, aren't working?

On this page with an Atari emulator, I am unable to use its controls that use the Alt key, such as Alt+P to pause. It works with another browser, or with a fresh profil… (read more)

On this page with an Atari emulator, I am unable to use its controls that use the Alt key, such as Alt+P to pause.

It works with another browser, or with a fresh profile.

I've tried disabling add-ons and trying it again, but it fails even after disabling each of them. It also doesn't even work in troubleshooting mode, and that seems kinda odd?

It may be some modified settings in my Firefox profile? Though if it is, I don't know what settings, nor how to fix it. What sorts of settings are retained even in troubleshooting mode?

Asked by Sterrence 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Widevine plugin not installing

I installed Firefox-ESR on my Raspberry PI and noticed that I cannot play Udemy videos. After some research I found that the Widevine plugin is missing and the OpenH264 V… (read more)

I installed Firefox-ESR on my Raspberry PI and noticed that I cannot play Udemy videos. After some research I found that the Widevine plugin is missing and the OpenH264 Video Codec is also not installed. Following the instructions from similar issues didn't solve the problem. I ticked off and on the "Play DRM-controlled content" button but this only brings the widevine plugin for a moment and after that it disappears. In the network tab I see no activity when click on this button, i.e. Firefox does not send requests.

Additionally the OpenH264 Video Codec is not installed and never installs.

Any ideas how to solve this?

Asked by v.grozev 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Solved
  • Archived

Profile changes after update

Hi all, I use to update Firefox with my Linux distribution package: I build the new package then upgrade it on the system. Anytime at the first launch of the new Firefox … (read more)

Hi all, I use to update Firefox with my Linux distribution package: I build the new package then upgrade it on the system. Anytime at the first launch of the new Firefox just installed version, it opens a new blank profile instead of my usual profile. I can set my usual profile as default by launch Firefox Profile Manager. So after update I launch from command line terminal or through launcher bar:

firefox -p

And It starts up profile manager, then I choose my usual profile and check it as default one. After that, when I open Firefox again, it uses my usual profile as expected.

Now the question: - is there a way to automate this procedure so I have not to repeat it anytime after I update the browser?

PS. I noticed my "profiles.ini" file is populated with a lot of profiles sections, likely maybe anytime I update, a new one is added in here. I don't know if it is a regular behavior or not.

Asked by ffoxer 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Use of Google Translator adds incredible amounts of links in the browser's history

When you use Google's Translator, this application automatically adds a link to Firefox's history each time you modify even a tiny bit of what you are translating. This … (read more)

When you use Google's Translator, this application automatically adds a link to Firefox's history each time you modify even a tiny bit of what you are translating.

This means that sometimes, you can add 1,000 links within a day when you incrementally translate a piece of text, what is the default way to do.

Today, two minutes of that work generated 40 links!

Example of a typical link:

https://translate.google.com/?hl=de&sl=de&tl=en&text=Manchmal%20ist%20es%20wichtiger%2C%20etwas%20zu%20schenken%2C%20als%20wie%20es%20beim%20Adressaten%20ankommt&op=translate

And that was only a small piece of text!

In my history, there are in between 50,000 of these, despite regularly deleting many of them.

Even on a relatively fast notebook, deleting 1,000 links in the history takes minutes.

I posted the problem to Google Translate as a feedback many times, but they never answered.

Is there a possibility within Firefox to selectively get rid of this permanent garbage?

That would be wonderful.

Asked by pebredai 1 year ago

Last reply by pebredai 11 months ago

  • Solved
  • Archived

PiP mode resize difference on Windows and Linux

Hello. I recently moved from windows to Linux Mint, and noticed the behavior of the Picture in Picture window is different when resizing. On windows, the aspect ratio is … (read more)

Hello. I recently moved from windows to Linux Mint, and noticed the behavior of the Picture in Picture window is different when resizing. On windows, the aspect ratio is kept. while on Linux, it is free form, making these black bars around the video, so I have to resize it very carefully to not show any black bars.

How can I make the PiP on Linux behave like on Windows? That means resizing keeping the aspect ratio.

Attached are the comparisons between Windows and Linux Mint.

Thank you very much!

Asked by buneco05 1 year ago

Answered by buneco05 10 months ago