My laptop screen goes black when i try to play videos that are on certain websites

I have noticed recently that when i try to play certain videos i am sent that are embedded on webpages the screen just goes black and i cannot see anything but i can sti… (read more)

I have noticed recently that when i try to play certain videos i am sent that are embedded on webpages the screen just goes black and i cannot see anything but i can still hear the video playing in the background. Why is this happening. I have a new HP envy laptop and am using firefox browser but when i use my work laptop which does not have firefox (IBM Thinkpad) i do not face this issue therefore i assume it is a setting in firefox

Asked by ukgopher 25 minutes ago

Pages not displaying properly

I can open pages but when I click on the subject it doesn't open. Tells error with net work connection, it's like this with email,YouTube and Gmail, twitter. Thank you. … (read more)

I can open pages but when I click on the subject it doesn't open. Tells error with net work connection, it's like this with email,YouTube and Gmail, twitter. Thank you.

Asked by garth.hope 35 minutes ago

Dates and calendars wrong on some websites

Two websites I went to using Firefox today displayed the date as 6\18\2025. Today is 6\19\2025. One of them displayed the July 2025 calendar and would not allow me to c… (read more)

Two websites I went to using Firefox today displayed the date as 6\18\2025. Today is 6\19\2025. One of them displayed the July 2025 calendar and would not allow me to click back to June. I have two Firefox Extensions on, UBlock Original and Chameleon. Any idea what may be causing this. I'm using a MAC.

Asked by bob 2 hours ago

Remove suggested autofilled username

For some reason Firefox remembered my phone number and is now trying to use it as a login when I attempt to login or register in any service. I've checked my saved passwo… (read more)

For some reason Firefox remembered my phone number and is now trying to use it as a login when I attempt to login or register in any service. I've checked my saved passwords and autofill data, but I cannot find it, there's only usernames and passwords, and I have no saved autofill data, no phone number. Where can I look for it to remove it?

Asked by IV 2 hours ago

Videos don´t start

Good morning from germany, I am a multiple year subscriber and wanted to watch game 6 before going to work (it is around 6 am over here) but the player isn´t running and… (read more)

Good morning from germany,

I am a multiple year subscriber and wanted to watch game 6 before going to work (it is around 6 am over here) but the player isn´t running and it states that games can not be played, even the recap doesn´t start. Other videos are running as on youtube and other social networks. I switched a VPN from location germany to location USA to off but nothing works. I am using the newest version of mozilla firefox.

Can you give me some help what I can watch in order to watch the last two Finals games as well?

Thx guys

Asked by Martin Koepke 2 hours ago

Drag and drop multiple emails from Thunderbird to Firefox

Hello, using Windows 10 Version 22H2 (Build 19045.5965), Firefox 139.0.4, Thunderbird 139.0.2, I can drag multiple emails from Thunderbird but not drop them into Firefox … (read more)

Hello, using Windows 10 Version 22H2 (Build 19045.5965), Firefox 139.0.4, Thunderbird 139.0.2, I can drag multiple emails from Thunderbird but not drop them into Firefox (the stop symbol appears and does not let me finish the action). However, dragging and dropping single emails does work. Firefox does not understand the imap address but the drop is registered which is all that is relevant to me. Is this a bug/missing feature in Firefox or a problem with Thunderbird and Firefox on Windows? Or is there a way to do it by simply adjusting (preferrably very few) settings? Dragging and dropping multiple emails using Thunderbird and Firefox on Linux Mint works fine. Dragging and dropping multiple emails from the Windows Explorer to Firefox also works fine. In testing, the issue only arose using Thunderbird + Firefox, Chromium-based browsers also worked fine with Thunderbird. If this is the wrong forum to ask such a question because this should rather be in a bug tracker or something similar, please let me know. If this should be on the Thunderbird thread instead of Firefox, also let me know. Thank you for your help.

Asked by tizian.heckmann 1 week ago

Video still auto plays even though AutoPlay is blocked for both Audio and Video

On certain websites , the audio and video still auto play even though the option, "AutoPlay" is blocked for both audio and video. Please see the attached screenshot wh… (read more)

On certain websites , the audio and video still auto play even though the option, "AutoPlay" is blocked for both audio and video.

Please see the attached screenshot which shows that auto play is blocked, it is circled in red. While the video has auto played, circled in orange with a timestamp of 17 seconds being played prior to it being manually stopped.

Please fix this issue.

Asked by LimuxSpring 23 hours ago

Last reply by LimuxSpring 4 hours ago

火狐浏览器

我使用了一段时间的火狐浏览器,感到非常满意。但最近发现了一个问题想得到你们的帮助。我在通过V2rayN科学上网时发现使用火狐浏览器无法正常连接油管等境外网站,而在同一个电脑上的微软浏览器和谷歌浏览器则没有这个问题。这是什么原因,有什么解决办法吗,请告诉我。谢谢。

Asked by zhangwp50@163.com 5 hours ago

profile open link from email

After last upgrade, I restored an earlier profile to RESTORE my bookmarks and passwords. I set my old profile as DEFAULT. YET NOW, I have the highly annoying problem th… (read more)

After last upgrade, I restored an earlier profile to RESTORE my bookmarks and passwords.

I set my old profile as DEFAULT.

YET NOW, I have the highly annoying problem that when I open a link from my email, it opens in the profile-release new version.... I then again do not have access to passwords and bookmarks.

Mozilla Firefox should address these issues, rather than have MILLIONS of people individually trying to fix the problems that the latest release caused.

I'm afraid to close my browser windows or even restart PC like I often do; I'm afraid I'll have to waste another 6 hours (like yesterday) trying to restore the profile, bookmarks and passwords.

Asked by Michele Ritchie-Harris 9 hours ago

Just started today - Firefox is using 90%+ of laptop memory, then system hangs up

This problem just began today on my Win 11 laptop. Firefox is current - 139.0.4. Win 11 is current. No new software has been installed. Firefox hangs up and will not… (read more)

This problem just began today on my Win 11 laptop. Firefox is current - 139.0.4. Win 11 is current. No new software has been installed. Firefox hangs up and will not move. Task manager shows FF is consuming more than 90% of my 16GB memory. I must end the FF task to get up and running again.

Asked by kensmith6 9 hours ago