Firefox Community Forum

Hi

I had to uninstall my VPN because it was frozen, and I couldn't even switch it on, even when I restarted my computer.

This has happened before, so I had it uninstalled & then downloaded it again.

You will see proof, by the screenshot I have attached to this email, please advise manufacturer.

My OS has the latest updates MacOS Monterey 12. 7. 6

Kind Regards

Joe

Signed up for VPS and want to cancel becuse nearly every website I try to visit I get this message "Your request has been identified as potentially malicious, and access has been blocked."

Show Helpfulness Votes Chart Revision Status S Editor R Comment

Mar 23, 2026, 3:35:34 AM Current M AliceWyman Image:Fx148DataCollection-OptOut, removed pre-fx136 content

Apr 22, 2025, 3:07:10 AM Reviewed M Kunal Anjankar I have made it simpler.

Mar 14, 2025, 2:12:33 AM Approved M AliceWyman Intro and other edits; collapsible markup

Mar 8, 2025, 6:39:29 AM Approved AliceWyman Related content: Mobile link

Mar 7, 2025, 9:31:52 AM Approved AliceWyman updated link to redirected article

Mar 6, 2025, 8:35:52 AM Approved M Mozinet minor edits, including fixes for serial commas (see guidelines)

Mar 5, 2025, 12:29:49 PM Unreviewed AliceWyman TOC; edits due to redirect of Telemetry article (see discussion)

Feb 28, 2025, 11:31:50 AM Approved AliceWyman for fx136 note: DAU (daily active users)

Feb 27, 2025, 6:30:01 AM Approved AliceWyman How to turn off...Desktop {for fx136}

Feb 26, 2025, 4:46:04 AM Approved M Mark Heijl minor edits (added empty lines) and removed defective wikilink (replaced by template at top of article)

Feb 25, 2025, 12:55:09 PM Unreviewed AliceWyman edits for fx135 and below

Feb 25, 2025, 12:45:54 PM Unreviewed AliceWyman URL-> wikilink; Related content; removed unneeded keywords

Feb 25, 2025, 11:22:13 AM Approved M Dayani Lucia G.F. Added keywords

Feb 25, 2025, 10:28:19 AM Approved M Dayani Lucia G.F. Bug 1931072/ Bug 1931077/ Bug 1931075

Dec 13, 2024, 9:58:31 AM Approved Lucas Siebert Adding Bug 1931077/ Bug 1931075 Dec 13, 2024, 9:34:26 AM Approved MT Lucas Siebert Placeholder Bug 1931072

I would like to use something else than the browser is use to download firefox on my xbox. the microsoft edge browser got worse and worse. is there any way that firefox would be able to provide its serivce on the xbox series s/x? im using the series x. it just has too many flaws and works way too bad to be a standard browser imo. i havent found a way to properly download firefox on xbox, only for smartphones. a xbox series x has way more power than any smartphone, even a series s is way above it as far as i know. therefore i dont feel like there shouldnt be a firefox version for those gaming consoles, which are also commonly used to browse the web.

I downloaded Mozilla VPN and immediately received a message from McAfee about malicious malware. Is Mozilla really promoting Mozilla VPN or was this a fraudster trying to access my computer?

Yesterday, April 26th, I tried to update my Mozilla VPN. After doing so my Mozilla VPN account disappeared from my laptop completely and now I cannot reinstall it. At first I thought it might be a problem with my using DuckDuckGo so I removed DuckDuckGo from my laptop completely and tried to reinstall my VPN account using Firefox. This did not good. I still cannot install my VPN account. Does the most recent update have a virus?

Please help or I will be forced to remove all my Mozilla apps including but not limited to Firefox.

Many Thanks,

Steve McClain [email removed]@hotmail.com

Hello, I have payed for Mozilla VPN and I have installed the application on my old PC. I want to install Mozilla VPN to my another more recent PC. I have the last version of Firefox Browser (updated to version 150.0), but i cannot download the VPN, and the free version extension is not available on my browser. Why ? How can I use my VPN subscription on my recent PC ? Thank you for your help.

I've used Mozilla VPN for years. I have the regular paid subscription and it is installed on a Windows 11 PC that has two user accounts (one for Gaming, one for Work). My issue is that when I log off on one user and log on to the other user account, Mozilla VPN requires a fresh installation (as if it's never been installed before). This happens every time I change from one of my user accounts to the other, which during the course of a day I do quite frequently.

To re-cap: the VPN works perfectly on my gaming user account and I have it set to automatically start with windows when I boot up. All is good and it works great. Then when I switch to my Work user account it requires that I reinstall. So I go through the process of reinstalling the software...and it works great...until I switch back to my other account. Then I have to go through exactly the same re-install process.

It never used to be this way. I always used to be able to sign off on one user account and sign in on the other, and the VPN would work fine.

Any help with this would definitely be appreciated.

I've been paying Mozilla for quite some time and have never been able to access it. When signing in it does not accept password that I have written down. When using prompt to change password, I enter email and am told an email with security numbers will be sent within 10 minutes. It never arrives. I look in junk and check filtered mail.

I run Ubuntu Mate. But versions later than 20.04 of Ubuntu Mate do not provide color support for my Samsung CLP-620. And, I can't install your latest MozillaVPN version on 20.04 because it requires libssl.3 (I think that's the designation) which is no longer available for 20.04. So, I am left with the choice of (1) no MozillaVPN but a color printer; or (2) no color printer but MozillaVPN. I have multiple computers so if you can't tell me a way to get both (MozillaVPN and 20.04), I'm stuck with a conundrum and will end up dedicating one expressly for printing when I need color -- what a waste!

Note: I know 20.04 is history but I can live with it if I have to rather than junk a good printer.

I hope you can help.

All the best. Thanks for all you do.

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