Showing questions for topic:
  • Sync failure

I want to sync my mobile Firefox how do I do it?

I have a Firefox account. I am logged into my Firefox account on both my desktop and mobile phone. I want to sync them. I cannot do it. I press the three horizontal bars … (read more)

I have a Firefox account. I am logged into my Firefox account on both my desktop and mobile phone. I want to sync them. I cannot do it. I press the three horizontal bars and it does not work.

Open 1

I have two computers, both exactly the same. One comp. shows 260 passwords, the other shows 253. Why are they different?

I have two computers that I use and I have them setup the same. Both have Windows 11, both are the same model, HP. One computer has 260 passwords and the other has 253 … (read more)

I have two computers that I use and I have them setup the same. Both have Windows 11, both are the same model, HP. One computer has 260 passwords and the other has 253 passwords. Why aren't they the same. Same sign in name Ronald Cogan, same email, same password. But when I bring up the one computer it shows 260 passwords and when I move over to the other computer it show 260

Open 1 14

missing bookmark and some pasword

Dear All, I recently reinstalled Windows and updated to the latest Firefox. When I tried to sign in to sync/restore my bookmarks, Firefox could not recognize my password.… (read more)

Dear All, I recently reinstalled Windows and updated to the latest Firefox. When I tried to sign in to sync/restore my bookmarks, Firefox could not recognize my password. I reset it and used the new password, but the bookmarks that appeared were outdated, and not all information synced to my current account.Could you please advise on the steps (or a quick solution) to fix this?Many thanks for your support in advance.Kind regards, Tareq Zeyad

Open 1 19

Why is there a search settings if I cant search settings?

In the settings of Firefox there is a search bar you click it to type things in to search settings but I cant search settings? I type "Favorite" and there's no settings f… (read more)

In the settings of Firefox there is a search bar you click it to type things in to search settings but I cant search settings? I type "Favorite" and there's no settings for favorites bar behavior? No, I don't want the favorites bar to delete itself after I click on anything. I want my favorites bar to be a favorites bar and stay there and not go away anytime I click on anything. It shouldnt just be there only when I click a new tab.

1) Why does searching the settings for "favorite" not display any favorites bar settings? 2) Why are my Firefox browser settings not persistent between multiple computers when I have enabled "Sync"?

Open 3 58

Sync is not working at all, nothing has synced and all my data is missing, passwords and bookmarks....

Everything is gone, I have had to reinstall windows 4 times in the last week with a new PC and now all my sync data is gone...Chrome remembers everything fine and Mozilla… (read more)

Everything is gone, I have had to reinstall windows 4 times in the last week with a new PC and now all my sync data is gone...Chrome remembers everything fine and Mozilla did remember everything until this install and now its not syncing anything.

If this stuff is gone so am I.

Have tried logging in with my google account, tried logging in with Moz account, tried sync button over and over tried restarting, tried uninstalling and reinstalling and manually deleting all the folders STILL NO SYNC DATA AT ALL.......

Open 3 222

New version of Mozilla doesn't sync bookmarks or much of anything else.

I use Firefox for work. Recently, I refreshed my desktop and now my favorites do not sync with the fresh Firefox installation. I've logged out, uninstalled/reinstalled,… (read more)

I use Firefox for work. Recently, I refreshed my desktop and now my favorites do not sync with the fresh Firefox installation. I've logged out, uninstalled/reinstalled, etc. Any thoughts would be appreciated.

Open 1 35

Firefox not syncing

My firefox deleted all my passwords and bookmarks last night. I manually inputed everything from scratch and now it has all deleted again. I pressed sync no multiple time… (read more)

My firefox deleted all my passwords and bookmarks last night. I manually inputed everything from scratch and now it has all deleted again. I pressed sync no multiple times and nothing is popping up. I am extremely annoyed. If this isn't resolved I must switch to a new browser.

Open 1 43

Cannot get browser to sync with android phone

Cannot get FireFox browser on my Windows 11 computer to sync with my Android mobile phone or the other way around. They both can see each other but they won't sync. … (read more)

Cannot get FireFox browser on my Windows 11 computer to sync with my Android mobile phone or the other way around. They both can see each other but they won't sync.

Open 2 1 78

Firefox Crashing After Closing when Sync Enabled

I recently switched to Linux on both my laptop and desktop computers, and I have started having an issue where after closing Firefox, the process does not end fully, lead… (read more)

I recently switched to Linux on both my laptop and desktop computers, and I have started having an issue where after closing Firefox, the process does not end fully, leading to a Firefox crash notice after a minute or two.

This seems to only happen when I have sync turned on. It always says "syncing..." and never finishes, and logging out of my account or turning sync off fixes this problem. However, I'd really like to be able to use sync across my two systems.

My laptop is running Pop OS, and my desktop is running CachyOS. Making a new account fixed this error for a few days, and now it is happening again.

Here is my newest crash report: https://crash-stats.mozilla.org/report/index/9adbdc82-3cfa-49b7-8bad-e6e590260319

Open 3 79

Synchronising problems

Hi, I am trying to synchronise my web browser on my phone to my laptop, but when I try to do so using the QR code I get an error saying I need to use a Mozilla app to do … (read more)

Hi,

I am trying to synchronise my web browser on my phone to my laptop, but when I try to do so using the QR code I get an error saying I need to use a Mozilla app to do it rather than my phone camera app (see attached)

I can’t find anywhere in my Firefox browser settings this app!

Help!!

Open 1 53

Used different login ID for desktop and mobile. Need to sync mobile to desktop.

Need to sync mobile and desktop with Firefox already installed using different email ID. Since new smartphone, thought it was safer. But unable to sync. Do I install new … (read more)

Need to sync mobile and desktop with Firefox already installed using different email ID. Since new smartphone, thought it was safer. But unable to sync. Do I install new Firefox on mobile? Will I lose some saved sites on mobile?

Open 2 94