Firefox Community Forum

Once again, when I updated Firefox, it changed a LOT of my settings, including displaying the toolbar and open tabs bar.

When this happened last - months ago - it seems Mozilla realized this had happened to a lot of users, and managed to restore us to all the information that had been "lost".

I hope you can do that again, and can find a way to not put at least ME, and I'd bet a lot of other users, through the OMG!!! What do I do NOW?! panic.

Happy Holidays.

Alan Gurevich [edited email from community support forum]

Over the past six weeks I have had two failures of Firefox [running current version 146.0 (aarch64)] in completing CC payment processes -- at least one involved updating an expired car, I can't recall if the other involved such a change or just entering a card.

I am using Firefox on a mac mini M4 Pro running macOS Sequoia 15.7.2 (up to date, fully supported, but not Tahoe the recently released new version of macOS). I am running Firefox with 4 extensions -- 1 Password, Print Friendly, Raindrop.io, and Authenticator. None were being actively used during these incidents.

In both cases when I switched to Safari and opened the sites, I was able to successfully complete the CC changes and payments. So it does not appear to be related to a problem in my internet connection.

My questions are: a) has anyone had a similar experience with Firefox

     -- particularly incidents related to online financial transactions

b) if so, have you found a solution c) regardless, do you have any suggestions about the cause of the problem or changes to try

Otherwise, my experience with Firefox has been excellent and I am very happy with it, but this is obviously a frustrating and time-consuming problem.

I have reported it to Firefox -- the response was that they will look into it but that my next step should to ask "the community" here.

My thanks in advance for any help or suggestions.

Bob

I cannot stop sso.tds.net from loading and looping. I made a mistake on tds.net (my internet provider). I wanted to add my phone number with the current phone number associated with account. When I got to the page, it only allowed one number, so I left everything as it was. Only choice was continue. After selecting continue, It constantly loops and will not allow me to sign out. (probably because it is looking to update a change and there was none.) Contacted tech support at TDS. I don't usually use google chrome, but they had me try to log on through chrome. It did the same thing. TDS got it off google chrome through clearing cookies and browsing data. I tried same with Firefox, but it will not work. TDS tried to assist with firefox and walked me through steps, but were unsuccessful. told me to contact firefox support.

I went to settings>privacy & security>cookies & site data>clear browsing data......didn't work I went to settings>privacy & security>cookies & site data> manage browsing data>remove all>save changes......didn't work When I log into my TDS account it directly takes me to sso.tds.net and flashes looping and I can go nowhere. On google chrome I was able to log into my TDS account after clearing cookies and data history for the past few hours. I just cannot get it to do the same on firefox. (also it does not allow me to log off my TDS account.)

Help please.

I am using Firefox on Windows 11, in the process of switching from Chrome.

I run Cockpit (https://cockpit-project.org/) on web servers that I manage, and when I log into it on Firefox the screen flickers constantly, making it unusable.

There is no issue with any other web sites I have visited, and I can still use Cockpit when in Chrome. So ay suggestions on how to troubleshoot and resolve the issue with Cockpit and Firefox?

Hi all,

I'm hoping someone can help me resolve this. I teach online using Google Meet and would like to be able to share videos but every time I try, my students only see the video and can't hear any audio. all my screensharing settings are correct on my iMac as that was the first place I checked. I have tried finding a solution online, but short of downloading the dreaded Google Chrome itself, I can't find a solution.

Thanks in advance! Julia

I am watching videos on you tube and is changing the original language from english to spanish with out me asking and the same goes for the CC subtitles, it keeps on changing the english original to spanish and vice versa and is really annoying, I have no idea if the problem is with Firefox or with Google Youtube!!

Hi,

Sorry to bore you with this seemingly banal question. I have quite bad dislexia, and although I have full type spell check on Safari, default browser, I cannot work out how to get it work on FFox. I include a copy of machine learning -the bit I'm struggling with: "You can check if a dictionary is installed and active in Firefox in two main ways: through a right-click context menu in a text field or in the Add-ons Manager" Or this freaks me out: "To get spell check working in Firefox, enable "Check your spelling as you type" in General Settings, then ensure you have the correct dictionary installed by visiting Firefox Add-ons and adding your desired language dictionary (like English UK/US) for spell-checking to function correctly in text boxes. If it's still not working, right-click a text field to confirm the dictionary is selected"

I have tried to use my spelling abilities, especially in our #ClimateCrisisClub multiple online forums, without any spell check and it's slowing me down on wondering if the spelling is right etc. The letter positioning as words is ok, I can spot andcorrect, but again slows up. It's very frustrating, and not a great look in presentation. I would be forever in your debt if you can help me. Yours Oliver.

Recently, I've been noticing an issue with Firefox's built in Picture-in-Picture (PiP) feature. When watching media, such as a YouTube video, using PiP, the video runs as normal, but recently, the PiP completely breaks when I tab away from my Firefox window to do something in a different app. This wasn't the case a few months ago, so I'm not sure what changed to make this error happen. I had attempted to disable hardware acceleration to see if that was the issue, and nothing changes when it's enabled versus when it's disabled.

Hi. I have had an ongoing random problem on videos sites where while scrolling, about half way down page it will suddenly have a seizure, stutter, causing multiple copies of the window to jump up and down. If I "slowly" scroll back up to the "quiet" area (midway to top of screen) it will behave normally. I try and watch the video I had been watching when it went nuts, happens again. I 'think' I got by it the other night...somehow I don't think it was me, rather it just happened to snap back into place. It had been happening more frequently several months ago where it was a real problem, went through all the normally accepted ways of cleaning, checking and hunting for others having a similar problem. The latter is where I have normally found the best and most recent inquiry similar to mine. Good part is it's fast and I know it's not just me. Bad part is it's fast and nobody has had time to answer it. Then it suddenly just stopped. In fact, I had forgotten about it! The bane of my daily computer life for weeks was suddenly gone and I forgot about it???? Well, it reminded me today, it's back. Any suggestions? I had thought it was with some Microsoft changes that had been going on and that had seemed to be the consensus but? Thanks in advance.

Could you advise how to re-install or install by most visited websites on a new tab? I've tried the online advice available on various sites but none of it works. Also not showing Recent activity

Greetings Ya'll,

I have to apologize if this is a double post, but I came back to the forum, & wanted to see if there were any responses, but i could only find my post listed under "My Profile"/"My Questions".

My original post was made Dec. 19-2025

=======================================

Early this morning as I went to use the Firefox browser, on My Desktop, I got an update, & then firefox opened, somewhat.

The homepage did not fill in with favorites, suggestions, etc, and in fact all that did load was the Search bar, but not one of my usual website buttons. The "edit", "help", etc. buttons at the upper left hand corner did load, but that is all. Not one of the buttons work, nor can I close out the Firefox page, by tapping the "X" in the upper right hand corner.

The only way that I could close out the "Firefox Page" was by going through the "Control/Alt/Delete" & then "Signing Out", which would initiate a "Re-start". Once I signed in, I could return to the Desktop, where everything works.

I use Firefox as my Browser on my Android phone, & at this moment, I've not had any problems using Firefox on my Cell Phone.

The only way that I could get to the Mozilla Website was by using the Microsoft Edge Browser, which is not giving me any problems as far as accessing the Internet!

How can I correct this problem, & go back to the Firefox Browser?

i asked a few days ago i am on Firefox have been for years and do not wan to have to change. I am trying to video call with my family from messenger and when i try it say it can not on Firefox. Why ? i d love to but why can t firefox do video calling from messenger is it Firefox or is it Facebook?you will force me to go to chrome or edge which i would rather not do please let me kno why this is thank you

Hi! I'm having a really weird problem with fonts in Firefox on my Macbook Pro M1 14-inch 2021. Specifically, the fonts in the bookmark sidebar appear to be corrupted and replaced with nonsense characters that have a lot of accents. I've tried rebooting, clearing all Firefox cookies and site data, reinstalling Firefox from an earlier version on my Apple Time Machine (from a time when I didn't have this problem), checking to see if the problem persisted when all extensions were disabled (it did, even after restart with all extensions disabled), and a reboot in safe mode. The reboot in safe mode temporarily fixed the problem and I was pretty excited, but it came back. I tried updating my Mac from Sequoia to the most recent OS (Tahoe 26.2), and the problem was still there, so I tried rebooting in Safe Mode again and the problem went away, but only while I remained in Safe Mode. This time the problem came back when I reopened in regular mode. So whatever the problem is, it's something that Safe Mode counteracts. Can someone help me figure out what's wrong?

in my opinion downloading files requires much time compared to other browses so i just wanted to request if you can help to improve the way of saving files.thanks bold text