Can no longer watch prime video

Since latest Firefox update in Dec 2021 (95.0.2) I can no longer watch prime video on my macbook air. My husband who has same update has no problem watching themon his ma… (read more)

Since latest Firefox update in Dec 2021 (95.0.2) I can no longer watch prime video on my macbook air. My husband who has same update has no problem watching themon his mac desktop and there is no problem watching them on kindle fire. However I want to continue watching on laptop.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

Asked by lesewart 3 weeks ago

Last reply by lesewart 1 day ago

access denied

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this al… (read more)

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this also have tried reaching out to Comcast this is what i get:Access Denied You don't have permission to access "http://www.kroger.com/" on this server.

Reference #18.3539c917.1642620374.3e6b9278

Asked by Mary 5 days ago

Last reply by Mary 5 days ago

Checking for Updates Bug with Firefox

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox. In a nutshell I have a really really annoying bug with Firefox which is goin… (read more)

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox.

In a nutshell I have a really really annoying bug with Firefox which is going to cause me to pull all my hair out.

In the past the program used to check for updates and it used to work fine during this procedure.

Lately though I've been experiencing a really strange bug.

Whenever Firefox checks for updates the browser then cannot load a single webpage or anything while it is checking. Sometimes the checks can take around 3-5 minutes to complete.

Any videos or streams come to an eventual halt.

I have tried tweak a few settings in about:config such as app.update.interval

I have tried uninstalling and re-installing the browser - No change. This still happens usually about 5-8 times a day.

This computer is used for medical emergencies for our clients. We need a full functioning browser. I thought Firefox was that browser but I am beginning to think about installing something else now.

In these situations lives could be put at risk and I want to remedy this problem now before the new year. I imagine we will have a lot of patients coming in. I need to quickly submit forms at times and I really need a stable browser.

a) Can I turn off updates? I would prefer to check manually for updates once a week or so via Help -> About b) Can I reduce the frequency of the checks for updates? c) Is this going to be a normal feature for Firefox from now on?

Asked by reloadedx23 1 month ago

Last reply by reloadedx23 20 hours ago

Problem with moderation extension

Every time I want to add a new version, I get an Incomplete error. At the same time, I have already filled in all the fields, added pictures. I checked everything everywh… (read more)

Every time I want to add a new version, I get an Incomplete error. At the same time, I have already filled in all the fields, added pictures. I checked everything everywhere, but I still get this error after adding a new version.

Could you write me in detail what is wrong and what needs to be changed?

https://addons.mozilla.org/en-US/developers/addon/cashback-bot-com/edit

UUID {65f6ebdc-6b0b-42a6-be53-14f2c68bc6e8}

Asked by sizm2013 6 days ago

Last reply by sizm2013 6 days ago

Using Bing on Firefox

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I ty… (read more)

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I type. Then I would click "Save". Until recently, these settings held with no problem. Now after I click "Save" and go back to the main screen in Bing (or come back to Bing after being somewhere else), I'm back to "Moderate" and suggestions fill in as I type. Microsoft claims this is Firefox's issue and needs to be fixed at Firefox's end. Others are posting on Microsoft's answers forums, some also using Firefox, but not all. I love Firefox and I'm not changing to something else, so can you tell me how this Bing issue might be fixed? Thank you.

Asked by mrshvd3 6 days ago

Last reply by mrshvd3 20 hours ago

Why is Firefox crashing over and over

The past week or two it has been acting haywire and crashing daily. I uninstalled, re-installed, re-started computer. Nothing helps. I have attached picture of error me… (read more)

The past week or two it has been acting haywire and crashing daily. I uninstalled, re-installed, re-started computer. Nothing helps. I have attached picture of error message. windows 10 firefox version 92

https://imgur.com/a/L0JnN4P

picture crash report

Asked by Dog3456 3 months ago

Last reply by Dog3456 2 days ago

Firefox on ChromeOS won't start after install

Hi, I've tried to install the desktop version of Firefox on my brother's new Chromebook, using the instructions here: https://support.mozilla.org/en-US/kb/run-firefox-c… (read more)

Hi,

I've tried to install the desktop version of Firefox on my brother's new Chromebook, using the instructions here: https://support.mozilla.org/en-US/kb/run-firefox-chromeos I enabled Linux, installed Flatpak, and installed Firefox. But when clicking the Firefox button nothing happens, a circle on the program icon just keeps rotating endlessly. When in the terminal, using the command flatpak run org.mozilla.firefox (which I got from https://flathub.org/apps/details/org.mozilla.firefox ) I get the following error message: bwrap: Can't mount proc on /newroot/proc: Operation not permitted error: ldconfig failed, exit status 256

I also followed the guide here: https://techpp.com/2021/12/02/install-firefox-on-chromebook/ which is a slight variation of the same procedure, but the same thing happens (circle on icon, error message in terminal).

Did I do something wrong? Is this an error with Flatpak?

Asked by simengp 6 days ago

Websites do not load

Hello, I have a problem with opening 2 or 3 websites. I get an error message which is basically the same as if the page did not exist. It does exist though. I tried a dif… (read more)

Hello,

I have a problem with opening 2 or 3 websites. I get an error message which is basically the same as if the page did not exist. It does exist though. I tried a different browser and there it works. I also created a new Firefox profile and I can access the sites without issues this way. So the problem must be with my original standard profile. Can you suggest me how to fix this? I already selected these specific websites and had Firefox forget about them in my browsing history, but sadly this does not solve the issue. They are still unavailable.

I don't mind losing pretty much everything attached to this profile in order to solve the issue and be able to open the sites again. Saved logins would be cool to keep, but I can sacrifice those too if there is no other option. The only exception is my browsing history. I do need that one and cant afford to lose it, which is why I do not simply switch over to a new profile. Of course if there is a way to export my entire history to another new profile, then I'd happily take this path too. Just no idea how. Thanks for reading! I hope all is clear, I am not an English native speaker.

I have Firefox 96.0.1 and Windows 11.

Asked by thomas-buetow 1 week ago

Last reply by thomas-buetow 6 days ago

Appearance of Gmail in Firefox

HI After using Chrom for num of years I have now reverted (upgarded!?) for Firefox. However what's casuing me to regret my decision is the layout og Gmail in the browswer… (read more)

HI After using Chrom for num of years I have now reverted (upgarded!?) for Firefox. However what's casuing me to regret my decision is the layout og Gmail in the browswer. Most of the labels and text are surround by a white Highlight or box which looks ugly. I have exhauste dverything I know to get the text to look like Gmail in Chrome with no success. See attached screen shot of comparison. Could you please give some idea so That I can stay with Firefox Kind regards Chris

Asked by xxchrishillxx 3 weeks ago

Last reply by xxchrishillxx 5 days ago

Switching back to normal firefox colors without altering my theme

As the title suggests, I just want firefox to be nice to use again. Since its latest update it is far from nice. Too much stuff is set to darkmode, even though I have goo… (read more)

As the title suggests, I just want firefox to be nice to use again. Since its latest update it is far from nice. Too much stuff is set to darkmode, even though I have googled like crazy and fiddled with most, if not all, about:config options to try and restore it.

I will do whatever it takes, but my firefox theme (abstract firefox) must remain intact. Surely there is something I can do in the userChrome.css or whatever it's called.

It is just so very tiring having to fix mistakes made by firefox, that keeps changing stuff for the worse. Changes that nobody ever asked for. I am giving the browser one more chance for old times sake, since I have been using it for 20 years or thereabouts. So please, firefox... stop trying to force your users into using stuff that your staff team or whatever likes to use. Think of your users.

And please help me out.

Thank you.

Asked by fopibab368 1 week ago

Last reply by fopibab368 3 days ago

My omnibox is just permanently broken for it seems one website.

This was the original thread <https://support.mozilla.org/en-US/questions/1363425#answer-1471931> In short, to summarize the original issue, one day after clearing … (read more)

This was the original thread <https://support.mozilla.org/en-US/questions/1363425#answer-1471931>

In short, to summarize the original issue, one day after clearing my 'recent history' 100% once, gmail.com never ever became autofilled again. I can't get it to show up, no matter what.

I even refreshed firefox, still didn't help, sadly. The only thing left is to uninstall FF but that's a headache I don't want to do. and there's no guarantee that it would work.

Tried disabling all my extensions except for the most obviously fine ones like momentum. Didn't seem to help. <https://support.mozilla.org/en-US/questions/1176553> This guy had the EXACT same problem I had. So I followed through these suggestions. Didn't help.

1. Does anyone know what the right keywords for this would be if I want to google others who have similar issues? Looks like I can only just hope other people have the solution. But I've googled things like firefox not suggesting history in omnibox search. Hasn't come up with anything that worked yet.

Asked by marshall929 4 days ago

Last reply by marshall929 4 hours ago

The background colour for some parts of the webpages has changed making it hard to read.

I know and admit I stuffed up. One day a long time ago I was prompted for my master password. When I clicked in that area/field a requester popped up asking me to pick a … (read more)

I know and admit I stuffed up.

One day a long time ago I was prompted for my master password.

When I clicked in that area/field a requester popped up asking me to pick a colour. Confused I picked one - and a bad one I now see.

So now when certain parts of a web page are opened the background colour is this horrible colour and I can't really read what is there.

I don't understand what I did or HOW I did it.

This is a cropped example of the bad contrast I am seeing.

file:///home/me/Pictures/Screenshot%20from%202022-01-22%2010-09-48.png

As I said, I admit I stuffed up. But this seems to all have happened since that one time with the main password requester.

Asked by teeny_weeny 3 days ago

Last reply by teeny_weeny 14 hours ago

inactive pages go blank. firefox 96.0 ubuntu 18.04

hi, it has been 2 days since firefox starts to behave in an unusual way. when opening many tabs, and if i dont click on them (ie inactive) in 2-3 minutes, they go blank. … (read more)

hi, it has been 2 days since firefox starts to behave in an unusual way. when opening many tabs, and if i dont click on them (ie inactive) in 2-3 minutes, they go blank. when i click on an inactive tab, firefox quickly refreshes it and shows the page. example: let's say i have 3 open tabs: tab1, tab2, tab3. i am reading in tab3 for 15mins. in that period, i didnt click on tab2/1. if now i click on tab2, it is blank and no longer displays the content of the page it is supposed to show. then, firefox quickly refreshes the page and displays the true page.

not really sure why this is happening now. never happened before. it is a really annoying behavior as every tab had to be refreshed automatically if i dont click on it in very few minutes. firefox 96.0 ubuntu 18.04. thanks

Asked by soufiane 1 week ago

Last reply by soufiane 5 days ago

When typing characters are missed/skipped

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter i… (read more)

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter if i am typing slowly or quickly, and it happens in an incognito browser window too. I am certain that key-presses are being sent, they are just not reflected reliably in the browser. There are more than enough resources available for firefox.

Asked by juanathan 2 weeks ago

Last reply by juanathan 6 days ago

KEEP ME SIGNED IN/NO NOT WORKING IN MY LIVE.COM ACCT

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE! AFTER I ENTER MY LOGIN PASSWORD TO GE… (read more)

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE!

AFTER I ENTER MY LOGIN PASSWORD TO GET INTO MY LIVE.COM EMAIL, I AM RE-DIRECTED TO A WINDOW THAT ASKS IF I WANT TO STAY SIGNED IN (KEEP ME SIGNED IN). THE 2 CHOICES AVAILABLE ARE "NO" AND "DON'T SHOW THIS WINDOW AGAIN". NEITHER OF THESE 2 BUTTONS WORK AS I KEEP GETTING THEM EVERY TIME I LOG INTO MY EMAIL.
ONE THING I HAVE NOTED IS THAT IF I GO BACK 1 PAGE FROM THE "KMSI" PAGE, THIS OFTEN TAKES ME TO MY LIVE.COM EMAIL INBOX. THIS MAKES ME THINK THAT I AM BEING RE-DIRECTED TO THE "KMSI" PAGE! AS STATED EARLIER MS SAYS THIS IS A FIREFOX PROBLEM BECAUSE WHEN I LOG IN USING EDGE, THE BUTTONS WORK AND THE "KMSI" WINDOW DOESN'T RE-APPEAR!

THIS HAS BEEN GOING ON/OFF SINCE 11/18 AND HAVE BEEN TRYING TO GET MICROSOFT TO FIX THE PROBLEM SINCE THEN. ANY HELP IS GREATLY APPRECIATED! SINCERELY, D

Asked by DOLSZOWY 1 week ago

Last reply by DOLSZOWY 2 days ago

Crash on startup

Firefox (and chrome, but not edge) crashes on startup. There's no crash report. The window shows up as an outline for a fraction of a second and then is gone. It doesn't … (read more)

Firefox (and chrome, but not edge) crashes on startup. There's no crash report. The window shows up as an outline for a fraction of a second and then is gone. It doesn't show up in task manager. I've uninstalled and reinstalled multiple times. I've updated windows and my antivirus. I've tried a few other fixes that came up from searching for a fix, but so far nothing has helped.

Asked by meow2009.20.09 2 weeks ago

Last reply by meow2009.20.09 6 days ago

Tabs "Jump" back and forth very quickly.

Win 10. Using FF 96.0. My entire tab row shifts back and forth very rapidly. This has been happening continuously for the past several versions of FF. Condition is also … (read more)

Win 10. Using FF 96.0. My entire tab row shifts back and forth very rapidly. This has been happening continuously for the past several versions of FF. Condition is also worsens somewhat when I move the mouse. Occasionally, closing a particular tab stops this action but I cannot determine which type of tab does this. This is driving me crazy. Please HELP!! (Is there some way I can send a video from my iphone?)

Asked by Mort 1 week ago

Last reply by Mort 5 days ago

Weird red logo showing in some websites on Firefox

Hi there! For the past 3 days, my browser has started to show in some websites a weird red window (kinda reminds me of the youtube logo with inverted colors!). I've alre… (read more)

Hi there! For the past 3 days, my browser has started to show in some websites a weird red window (kinda reminds me of the youtube logo with inverted colors!). I've already tried 4 antiviruses, 3 antimalware, and I've tried reinstalling the browser cleanly but the issue keeps happening. The other browsers (Chrome, Opera, Edge) are working just fine. The issue happens only on some websites and not at all of them. What should I do now? Thank you!

Asked by ligiaflg 1 day ago

Last reply by ligiaflg 12 hours ago