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Firefox hangs when I try to load the browser

When I turn on my Mac and click the Firefox browser icon, it will not load. It hangs. I get a "not responding" message and have to "force quit," again and again until FIN… (read more)

When I turn on my Mac and click the Firefox browser icon, it will not load. It hangs. I get a "not responding" message and have to "force quit," again and again until FINALLY it loads, after five or more failed attempts. This does not happen with Firefox on my laptop, only my Mac. Both Firefox and my Mac are up to date. Why is this happening? Please help. It happens every day when I try to load the browser. I am about to give up and move to Safari. Relatedly, anyone know if it's possible to export all my bookmarks from Firefox to Safari?

Asked by danisbanks1 22 hours ago

Last reply by danisbanks1 2 minutes ago

The tab side bar: how do i reset the width?

Hi i accidentally adjusted the width of the sidebar too far and now i cant pull it back over. I have tried using the show sidebar button but nothing happens. is there a w… (read more)

Hi i accidentally adjusted the width of the sidebar too far and now i cant pull it back over. I have tried using the show sidebar button but nothing happens. is there a way to reset the width of the sidebar without having to drag it?

Asked by snyderm35 57 minutes ago

"tab closed" toast message duration too long

Is there a way to shorten the toast message for closing a tab? I believe it's longer than 5 seconds (I slow counted to 7), which seems excessive. My (personal, sure) rea… (read more)

Is there a way to shorten the toast message for closing a tab? I believe it's longer than 5 seconds (I slow counted to 7), which seems excessive.

My (personal, sure) reason for asking is that my RSS reader's "next" button is immediately beneath the toast, so if I've opened and closed an article I have to wait 5 seconds to get to the next.

My manual workaround has been to just leave tabs open and close them en masse, but that's a bit risky, given other tabs I'd like to keep open.

The message in referencing is at the bottom of the screenshot I've attached.

It would be ideal if I could turn them off entirely: I know that I closed a tab, after all?

Thanks at least for listening!

Asked by David T. Macknet 1 hour ago

All my bookmarks disappeared

So I reformatted my hard drive and everytime I finish I reinstall Firefox. I have an account where I log in and it put me back where I left off with all my past bookmarks… (read more)

So I reformatted my hard drive and everytime I finish I reinstall Firefox. I have an account where I log in and it put me back where I left off with all my past bookmarks that I saved. Ive been doing this for 10 years but today not sure whats going on but when I logged if all my stuff has disappeared. Please help or contact Mozilla regarding this. I cant understand why one cant directly speak to the ones who developed this browser. Quite frustrating

AL

Asked by AL 7 hours ago

Last reply by AL 2 hours ago

add shortcut in new tab page

Hi. I have done a cleaning with CCleaner, so not sure if it affected firefox, but now the new tab page doesn't have my shortcuts any longer nor any buttons to add them. I… (read more)

Hi. I have done a cleaning with CCleaner, so not sure if it affected firefox, but now the new tab page doesn't have my shortcuts any longer nor any buttons to add them. I had 4 rows of my most used ones. Now I only have the "recent activity" 2 rows....but they don't seem to fill in either...not sure what went wrong. in my settings the shortcut button is ticked. Is there a way I could revert to firefox that I had a couple of hours ago, to see my shortcuts back? I am not technical, so don't know what to do. thanks.

Asked by Bea 3 hours ago

Profile management

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back t… (read more)

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back to my old one. I cant seem to be able to delete new profile to return to my old one.

Asked by Nexil 1 day ago

Last reply by Nexil 4 hours ago

shortcuts have all disappeared even though settings show 3 rows

One day there are no shortcuts on my firefox homepage, none show up when I open a new tab. In my settings, it shows I have set to allow 3 rows of shortcuts, but there ar… (read more)

One day there are no shortcuts on my firefox homepage, none show up when I open a new tab. In my settings, it shows I have set to allow 3 rows of shortcuts, but there are none! This is so totally inconvenient and I have spent hours trying to sort it out, so I might be bailing on Firefox as my default browser.

Some google search suggestions mention "clicking on the plus sign" to add a shortcut. THat opens a new tab but does not relate to shortcuts.

This is a snip from my Chrome homepage, with shortcuts. I used to have 3 rows in Firefox. Now there are none, and there is no plus sign to add one.

HELP

Asked by ndantonio2 12 hours ago

Unable to backup firefox profile folders.

If I go to the profile folder, exit firefox then copy and paste the folder to a backup location. The attempted backup fails. Something about permissions as I recall. I… (read more)

If I go to the profile folder, exit firefox then copy and paste the folder to a backup location. The attempted backup fails. Something about permissions as I recall. I have tried many things unsuccessfully. Something has changed that does not allow for the backup of profile folders. Adding a backup option to the profile manager would be nice. I noticed some people have found work-arounds but I need a straight-forward procedure for backing up my folders. No work-arounds please, just a simple procedure. May I ask for help with this issue?

Asked by aqualion 1 week ago

Last reply by aqualion 18 hours ago

Closed tabs keep appearing

I have many website icons from closed tabs at the top of the page that are crowding out my open tabs. I don't know why they keep appearing and I can't get rid of them. I'… (read more)

I have many website icons from closed tabs at the top of the page that are crowding out my open tabs. I don't know why they keep appearing and I can't get rid of them. I've tried everything I can think of. I'm on an iMac, Sequoia 15.6.1

Asked by lenifuhr 1 week ago

Last reply by lenifuhr 18 hours ago

EMAIL address is incorrect in Mozilla recovery option. Cannot receive verification codes

The email address in the account recovery option is incorrect. I cannot locate any option to revise it. Correct address is: GHUGHES204@gmail.com. The INCORRECT email ad… (read more)

The email address in the account recovery option is incorrect. I cannot locate any option to revise it. Correct address is: GHUGHES204@gmail.com. The INCORRECT email address is GHUGES204@gmail.com. How can this be corrected?

Asked by Gloria Hughes 18 hours ago

Windows security pop up problem in Firefox

Hi. I'm in Windows 10 Extension using latest version of Firefox 145.0.2. Every time I try to log into my Gmail account, a Windows Security Pop up says: "Making sure it'… (read more)

Hi. I'm in Windows 10 Extension using latest version of Firefox 145.0.2.

Every time I try to log into my Gmail account, a Windows Security Pop up says: "Making sure it's you. Please sign in to google.com. This request is coming from Firefox, published by Mozilla Corporation."

I'm already trying to log into gmail using my user name and password! I cancel out of the pop up and then it takes several tries to finally log in to gmail.

Is there any way to disable this pop up request at Firefox's end?

Thank you. JHL

Asked by jhloeb28 18 hours ago

bookmark folders dont expand when hovering over them.

I hover over bookmark folder, they expand, and the links the folder contains work. (Or) now 80 percent of the time, I hover over the bookmark folder, they don't expand, s… (read more)

I hover over bookmark folder, they expand, and the links the folder contains work. (Or) now 80 percent of the time, I hover over the bookmark folder, they don't expand, so I click on the folder to expand it, and 90 percent of the time, the links in the folder do nothing when clicked on. They won't even get highlighted, (selected) I restart firefox, and all works again, for about 10 seconds, and problem occurs again. It goes without saying it gets real frustrating restarting firefox over and over and over again to use another bookmark. I've never experienced this before. This only happens for me on firefox for Linux Mint 22.1. Firefox on windows 11 does not exhibit this problem. Please help, thanks. Cheers...

Asked by ffsync46 19 hours ago

Memory integrity error: first click on firefox icon after starting computer results in this message below. All other bookmarks work first time bookmarks work.

Secure Connection Failed An error occurred during a connection to searchingswift.com. SSL received a record that exceeded the maximum permissible length. Error code: … (read more)

Secure Connection Failed

An error occurred during a connection to searchingswift.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.bold text'

Asked by Randall Dyson 20 hours ago

The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem … (read more)

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Asked by denvet67 20 hours ago