Showing questions tagged: Show all questions

Hamburger menu won't open and downloads won't download

Initually I was having issues where I couldn't get the print menu to load up (forever stuck trying to load the preview), however since then it has progressed to downloads… (read more)

Initually I was having issues where I couldn't get the print menu to load up (forever stuck trying to load the preview), however since then it has progressed to downloads refusing to download and the hamburger menu in the menu bar doesn't react when left clicked at all.

Asked by Loke Matthews 5 hours ago

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process?

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process? For example, let's say I open Firefox and with only one single tab open, I open the… (read more)

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process?

For example, let's say I open Firefox and with only one single tab open, I open the following web page: https://audioplugin.deals/product/best-of-zampler-collection/

That page apparently includes content from several third-party websites because when I open it, Firefox's Task Manger shows processes for the following:

https://audioplugin.deals https://cloudflare.com https://google.com https://hcaptcha.com https://soundcloud.com https://stripe.com https://stripe.network https://stripecdn.com

The process for "https://audioplugin.deals" is the only process with a tab. All of the other processes are subframe(s) only, with no mention of which tab is using them.

With only one tab open, I intuitively know that all of these processes must be used by that one tab. But like most people, I browse using multiple tabs, and once you open multiple tabs, it becomes (as far as I can tell) impossible to determine which subframe(s) process is used by which tab. This makes it impossible to determine which tab is behaving improperly or erratically when there are issues (for example, when one of those subframe(s) processes is consuming an unreasonably large amount of memory or CPU cycles).

Asked by mindcrime 1 day ago

Firefox v148 has significantly degraded performance with issues which had resolved with prior updates

I am just an average end user and want to alert you to my problems and would love a solution. I am sorry that I don't have the kind of specificity in the details which m… (read more)

I am just an average end user and want to alert you to my problems and would love a solution. I am sorry that I don't have the kind of specificity in the details which might help (I am too busy doing other things and when firefox becomes too much of a pain, I generally close it and switch to another browser). I am providing my general observations. On my updated windows 10 64 bit system, firefox v148 seems to have made the browser unusable for me. Other browsers do not suffer similarly (Chrome, Edge, Opera, duckduckgo). I have had these types of issues with Firefox in the past, but they resolved with prior updates. I am at the point of switching to another browser - I hate the thought of it, but Chrome seems to be the most stable and functional. Symptoms:

  • Firefox browser and the computer gradually become slower as firefox starts hogging cpu and memory and starts using a lot of power
  • extensions stop working - eg, Keeper extension stops filling fields or fills incorrectly, Malwarebytes extension seems less responsive, running background sounds makes things even worse (https://www.mynoise.net/) and web pages with continuous updates (eg, map.purpleair.com) stop working altogether
  • other pages stop loading, load with errors ('bad connection') or load very slowly, especially, but not always, those with more security, eg, my bank or retirement funds sites.
  • after i close Firefox and start fresh, symptoms resolve, then rinse and repeat.

The previous version worked great and seemed to solve similar issues I have had with earlier releases. I assume the last stable release for me was one of the 147 versions. but when things are going well (which is most of the time), I'm not watching closely, or at all.

Asked by rmburke88 1 day ago

I can't open my Firefox or open my email on Firefox.

If I try to open Firefox, it goes to a page saying my fingerprint will be required, but nothing asks for my finerprint. And the red close button on upper left doesn't app… (read more)

If I try to open Firefox, it goes to a page saying my fingerprint will be required, but nothing asks for my finerprint. And the red close button on upper left doesn't appear. I can only reduce the picture, but can't close it to start over.

Asked by Bill Ringer 3 days ago

Firefox "hangs" when opening on a MacBookPro

Second time asking for help: Firefox "hangs" for 30-60 seconds the first time I open it on my MacBook Pro. Am running Firefox 148.0 (aarch64) on Mac OS Tahoe 26.3.1. This… (read more)

Second time asking for help: Firefox "hangs" for 30-60 seconds the first time I open it on my MacBook Pro. Am running Firefox 148.0 (aarch64) on Mac OS Tahoe 26.3.1. This has been going on for three months. Have tried uninstalling Firefox and using AppZap to erase my Mozilla profile from the Mac -- rebooting the Mac -- and re-downloading a fresh copy of Firefox. I shut the Mac down for about an hour, rebooted, and Firefox launched right away. But the next time I launched Firefox on reboot, it "hung" again. Spinning beach ball for about 45 seconds before it then opened its default page at open. I do not run a VPN, and disabled some Safe Browsing "features" of Intego Virus Barrier.I tried to eliminate any other third-party extensions from my Firefox that might cause the delay. Am attaching an image of the extensions Firefox currently uses on the Mac. I absolutely <loathe> Safari, but can't have my Mac use Firefox as a default browser if it "hangs" on first launch. One last thing. Early on in the process, I tried deleting my Mozilla Firefox User Profile, but Firefox refused to start because it couldn't find a profile to launch with. So did not go there on this last attemt. Thanks in advance.

Asked by Electroscribe 3 days ago

browser suspend after resume from background

OS info: xiaomi hyper os 2.0.211.0.VOPCNXM, Android 15 Kernel version: 6.1.118-android14-11 firefox version: firefox beta 149.0b3 (Build #2016146927), ebd9b883ad2f97d5a0f… (read more)

OS info: xiaomi hyper os 2.0.211.0.VOPCNXM, Android 15 Kernel version: 6.1.118-android14-11 firefox version: firefox beta 149.0b3 (Build #2016146927), ebd9b883ad2f97d5a0f74e1546d2164fa61219b1 firefox 148.0.1 (Build #2016146751), 5b55fb779793ef4e5bae65dc9c7fcac619e3fd43 issue description: screen freeze in blank after resume from background, page will load 8s later I can touch other widgets during the blank time, but page can't work properly even manually reload it

Asked by fangyuan 4 days ago

browser control

I'm elderly,so bear with me. Firefox very often slips off the screen or simply vanishes.Often it disappears to a thin,gray line at the bottom. Can't open a document and h… (read more)

I'm elderly,so bear with me. Firefox very often slips off the screen or simply vanishes.Often it disappears to a thin,gray line at the bottom. Can't open a document and have Firefox available,too. I'm 84....are my fingers worn out? Dave P.

Asked by dpotz73 5 days ago

Last reply by dpotz73 5 days ago

Requesting new URL doesn't change page if old URL page still loading

If I am on a website that is still loading in Firefox and want to change to another URL, then Firefox does not stop loading the old page. Once I click the "X", then it l… (read more)

If I am on a website that is still loading in Firefox and want to change to another URL, then Firefox does not stop loading the old page. Once I click the "X", then it loads the new URL webpage. Shouldn't it stop getting data from the old URL the instant I load a new URL?

Asked by the_nortons 5 days ago

Firefox is stuck on an address

I received a scam (verified by Apple) that my credit card was used for an Apple Store purchase. Now, that link is stuck on Firefox and I can't do anything without dialing… (read more)

I received a scam (verified by Apple) that my credit card was used for an Apple Store purchase. Now, that link is stuck on Firefox and I can't do anything without dialing their support number, which I am reticent to do. So, Firefox is unusable for me now. I tried to restart my iphone, to no avail.

Asked by Steven Haertel 6 days ago