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Can't read PDF pages when I click on a PDF file

Trying to read PDF pages in Firefox. When I click on a file it says "You do not have OpenText Content Server Browser Web Extension 2.0.10 installed, or it is not enabled.… (read more)

Trying to read PDF pages in Firefox. When I click on a file it says "You do not have OpenText Content Server Browser Web Extension 2.0.10 installed, or it is not enabled. Follow these instructions to install and enable the extension." I've looked in the extension add ons but cannot find the appropriate add-on and when I go to download from file, there are no files that would are appropriate either. Any suggestions? Also, I'm using a federal government laptop if that has anything to do with it.

Thanks guys for any help you can offer....

Asked by Peter Murphy 7 hours ago

Last reply by TyDraniu 6 hours ago

Cannot enable Firefox Sync on Windows 11 PC

I have been trying to enable Firefox Sync on my Windows 11 PC (Firefox 145.02). I open the Firefox Sync window, I click on Log In, I enter my e-mail and click on "Sign up… (read more)

I have been trying to enable Firefox Sync on my Windows 11 PC (Firefox 145.02). I open the Firefox Sync window, I click on Log In, I enter my e-mail and click on "Sign up or Sign In" and then the view freezes and I never get any further. The attached screen capture never changes, no matter how long I wait.

Asked by dj_paige 11 hours ago

Last reply by jonzn4SUSE 8 hours ago

After deleting a tab, can Firefox resume the tab on the left instead of the right?

In many cases when one opens a new tab, the new one is opened on the right of the "parent tab". After reading the web page of the new tab, one often decides that the new … (read more)

In many cases when one opens a new tab, the new one is opened on the right of the "parent tab". After reading the web page of the new tab, one often decides that the new tab is no longer useful and deletes it. Firefox automatically opens the tab on the right of the deleted tab, rather than resuming the "parent tab" on the left. This seems to be an ineffective design as probabilistically there are perhaps >90% chance one wants to go back to the "parent tab".

Q1: should Firefox change the default for resuming the left? Q2: is there a setting that user can change?

Asked by mcoxshop 12 hours ago

Last reply by jonzn4SUSE 9 hours ago

Firefox becomes very slow or stops responding when viewing shop drawings

I run a drafting site where we share shop drawings for contractors and architects: https://usadraftsman.com Whenever I open these drawing preview pages in Firefox, the b… (read more)

I run a drafting site where we share shop drawings for contractors and architects: https://usadraftsman.com

Whenever I open these drawing preview pages in Firefox, the browser gets slow or sometimes becomes unresponsive. The same pages load completely fine in Chrome, so I’m trying to understand what might be causing this only in Firefox.

Most of the previews are large drawings or viewer embeds, so maybe Firefox is struggling with rendering them. I tried clearing cache and turning off extensions, but the issue still comes back.

If anyone has dealt with similar heavy graphics or rendering issues in Firefox, what should I check or adjust? Any suggestions would be appreciated.

Asked by William Smith 11 hours ago

Last reply by jonzn4SUSE 10 hours ago

Firefox takes too long to load websites after login

Greetings, I have a problem with Firefox taking too long to load websites after login, while Edge loads websites immediately. It happens every time I lift the laptop lid … (read more)

Greetings, I have a problem with Firefox taking too long to load websites after login, while Edge loads websites immediately. It happens every time I lift the laptop lid and login. I have restarted Windows 11 and tested the load times of Firefox and Edge a while ago by going to Google. Edge loaded Google after 5 seconds, while Firefox 3 minutes and 25 seconds. That's long. Sometimes Firefox loads a webpage 10 minutes after login.

What could be the issue here and how do I fix it? I have the following extensions and I'm sure that they do not hinder Firefox.

Asked by igor.arnautovic123 1 day ago

Last reply by jonzn4SUSE 11 hours ago

Firefox starts without application title bar

The lack of a title bar makes it impossible, for example, to close the application by pressing the "X" icon in the upper right corner. The title bar does not appear when … (read more)

The lack of a title bar makes it impossible, for example, to close the application by pressing the "X" icon in the upper right corner. The title bar does not appear when the application starts, but does appear when the application window is minimized and then maximized.

Asked by lplonka 13 hours ago

Last reply by Ed 13 hours ago

home page symbol

I really miss the home symbol (a little house), as it allowed me to go back to the original page- blank. I could just start over without having to clear the address bar. … (read more)

I really miss the home symbol (a little house), as it allowed me to go back to the original page- blank. I could just start over without having to clear the address bar. It was way better than without it. Any way I can get it back?

Asked by gnarly1 1 day ago

Last reply by jonzn4SUSE 22 hours ago

WEb pages opening very very slow.

Since the 145.0.2 update web pages are loading very sloooooooow. Also, images are loading very slowly, if they load at all. At the start pages would not load at all then … (read more)

Since the 145.0.2 update web pages are loading very sloooooooow. Also, images are loading very slowly, if they load at all. At the start pages would not load at all then about a week they started loading but very slow as mentioned. Any ideas/help will be very much appreciated. I am using Windows 11.

Asked by Jayhawk714 1 day ago

Last reply by jonzn4SUSE 1 day ago

entering sync password every time I open firefox

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How t… (read more)

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How to solve it? Because I need to write sync password every time, open all cards etc .. OS - win11 pro, Firefox browser versiono 145.0.2 64bit, no 2FA in firefox. Thank you. Mike Hrubjak.

Asked by MikeShadow 1 day ago

Last reply by jonzn4SUSE 1 day ago

"The security sandbox is disabled" warning

I recently started to get a"The security sandbox is disable" warning. I have already gone into about:config my settings: Content Process Sandbox Level 8 Effective Cont… (read more)

I recently started to get a"The security sandbox is disable" warning. I have already gone into about:config

my settings:

Content Process Sandbox Level 8 Effective Content Process Sandbox Level 0 (note in about:config this setting is 6?) Win32k Lockdown State for Content Process Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level 1

Firefox ver 145.0.2 (64bit)

Asked by Dave Sollish 1 day ago

Last reply by TyDraniu 1 day ago

Lastpass extension issue

I am on a Windows 11 machine. Lastpass extension for the Firefox browser does not maintain my vault data. I have to refresh each time I go into the browser. This just … (read more)

I am on a Windows 11 machine. Lastpass extension for the Firefox browser does not maintain my vault data. I have to refresh each time I go into the browser. This just started a couple of days ago. Perhaps after installing a new Tmobile gateway? Ideas on how to address/fix?

Asked by Steve 1 day ago

Last reply by jonzn4SUSE 1 day ago

gmail

I can't figure out why gmail will not allow me to log in. It tells me that cookies are turned off but I can't even figure out what that means or how to correct it … (read more)

I can't figure out why gmail will not allow me to log in. It tells me that cookies are turned off but I can't even figure out what that means or how to correct it

Asked by 82lichen13 3 days ago

Last reply by jonzn4SUSE 2 days ago

Group Policy - intl.accept_languages

I previously posted this question: https://support.mozilla.org/en-US/questions/1495577 Asking how to use the "intl.accept_languages" setting within the JSON for the new … (read more)

I previously posted this question: https://support.mozilla.org/en-US/questions/1495577

Asking how to use the "intl.accept_languages" setting within the JSON for the new preferences setting within group policy.

A moderator posted this as a comment which I have only just noticed: "The value is a string, so it has to be in quotes "en-GB"" - the post is now too old for me to reply.

I'm still having issues using this setting even after putting the name in quotes. I've tried:

"intl.accept_languages": { "Value": "en-GB", "Status": "user" }

"intl.accept.languages": { "Value": "en-GB", "Status": "user" }

But neither work, please can someone clarify what exactly needs to be used within the JSON?

Asked by NathanH 2 weeks ago

Last reply by Mike Kaply 2 days ago