Complete Themes Issue

Hello Mozilla Team, I would like to request your assistance with an issue regarding complete themes on thunderbird. The issue here is that I simply cannot install any o… (read more)

Hello Mozilla Team,

I would like to request your assistance with an issue regarding complete themes on thunderbird.

The issue here is that I simply cannot install any of them, no matter which one. I've checked multiple and they all display "This add-on is not compatible with your version of Thunderbird. " I am running Thunderbird 128.7.0esr.


I am able to download the normal themes and other add-ons just fine, but I was really looking forward to complete themes.

My PC specs:

Ryzen 5 3600 GTX 1660 SUPER 6GB 16GB RAM SSD 500GB

Windows version 22H2 19045.4170


I hope you are able to assist me on fixing this issue.


Thanks.

Asked by andre carvalho 5 hours ago

Last reply by Matt 2 hours ago

Thunderbird started flagging almost all incoming email as *Warning: Potential Phishing Email*

I'm using ThBird (115.18.0). About 3 days ago Thunderbird started marking almost all of my incoming email as *Potential Phishing*. I haven't changed any settings recentl… (read more)

I'm using ThBird (115.18.0). About 3 days ago Thunderbird started marking almost all of my incoming email as *Potential Phishing*. I haven't changed any settings recently. Scam Detection is turned off.

Any ideas??? Thanks Rob

Asked by rob95 5 hours ago

Last reply by Matt 3 hours ago

I want to add a link for MY EMAIL ADDR - not a URL in my emails to customers and prospects. HOW???

I want to add a link for MY EMAIL ADDR - not a URL in my emails to customers and prospects. HOW??? I cannot seem to get the correct answer by keying this request in to … (read more)

I want to add a link for MY EMAIL ADDR - not a URL in my emails to customers and prospects. HOW??? I cannot seem to get the correct answer by keying this request in to Google or ??

tim@qmsi.software

Asked by tkg1cpmg 6 hours ago

Last reply by Matt 3 hours ago

Cannot access Thunderbird.

I copied my Thunderbird profile from an old Win 10 computer whose motherboard was failing, and I managed to get the profile copied before I completely lost access. Now I… (read more)

I copied my Thunderbird profile from an old Win 10 computer whose motherboard was failing, and I managed to get the profile copied before I completely lost access. Now I no longer have access to it. I did not use Mozilla Backup. I downloaded Thunderbird on a new Win 11 computer. On the new computer, I set up Thunderbird. Then I deleted the new profile and pasted the old profile. Now Thunderbird will not open at all. It says, "Your Thunderbird profile can not be loaded. It may be missing or inaccessible." I have uninstalled and reinstalled Thunderbird, but I still get that message. How can I fix this? Thanks, Teresa

Asked by tdgardner66 7 hours ago

Last reply by DavidGG 4 hours ago

Firefox not working on new iMac

I want to download and install Firefox on my new iMac. As administrator it downloads but the instellation won't run. As a user it downloads and I can move the icon into t… (read more)

I want to download and install Firefox on my new iMac. As administrator it downloads but the instellation won't run. As a user it downloads and I can move the icon into the application folder. Firefox then opens but it won't run. Everything is frozen. What is going on??

Asked by 8s9yqh4z5t 10 hours ago

Last reply by James 5 hours ago

GOsearch

[edited] @hotmail.com Feb 13, 2025, 13:50 CST I have 2 browsers on my computer, Firefox and Edge. Only on Firefox I have gosearch , I have tried many ways to remove thi… (read more)

[edited] @hotmail.com

Feb 13, 2025, 13:50 CST

I have 2 browsers on my computer, Firefox and Edge. Only on Firefox I have gosearch , I have tried many ways to remove this malware from Firefox, do you have any ideas how to remove from my computer? Win 11 64 bit

Asked by Big John 7 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

Have 64 bit installed but need to install 32 bit....how?

Hello I currently have 128.7.0esr (64 bit) installed on my new laptop, but my accounting software (Sage) only recognises 32-bit so won't allow me to send email from the s… (read more)

Hello I currently have 128.7.0esr (64 bit) installed on my new laptop, but my accounting software (Sage) only recognises 32-bit so won't allow me to send email from the software. Sage have said this: "Ciel applications are compatible with Microsoft Outlook 32-bit version . Only Sage 50 is compatible with Microsoft Outlook 32-bit and 64-bit . For other email software ( Mozilla Thunderbird for example), install a 32-bit Windows version and not a 64-bit version "

So, I know nothing about computers or programming so can someone advise me hot to do this please. Many thanks

Asked by Acorn50 8 hours ago

Last reply by James 5 hours ago

Thunderbird Account information keeps reverting to blank

All fields in Account Settings (Account Name, Your Name, Email Address, Organization, Signature text) have gone blank. I keep entering the appropriate text in each of the… (read more)

All fields in Account Settings (Account Name, Your Name, Email Address, Organization, Signature text) have gone blank. I keep entering the appropriate text in each of these fields but as soon as I close the Account Settings tab and reopen it, they all disappear.

Asked by alec.mcclay 2 days ago

Last reply by DavidGG 5 hours ago

Can't Move E-mail From a Specific Folder

Problem: I can't move messages from one specific folder to others. This used to work. Background: I have an old account, one for which the server died. I still have loca… (read more)

Problem: I can't move messages from one specific folder to others. This used to work.

Background: I have an old account, one for which the server died. I still have local copies of messages. I want to move them to a folder for a new server. I started moving these old messages.

How I Broke It: I abuse Thunderbird, I know this. I copied up to the new server 19,633 messages with no problem other than it was slow. Each message seemed to stop to look for the old server, I suppose to update the no longer existing server. But now it won't let me move any messages from that local folder. It looks like I broke that big local inbox. I can't seem to move the other 62,050 messages.

Environment: I currently have the server name set to something non-existent. I am running 128.6.0esr on Debian 13 on an AMD Framework 13.

Question: Does anyone know how to fix this?

Thanks,

-kb

Asked by kentborg-mozilla 8 hours ago

Last reply by sfhowes 6 hours ago

Temporarily suspending checking of an email account in Thunderbird

It's a simple question, why can't you temporarily suspend the checking of an email account in Thunderbird? Searching on line there are plenty of people asking this questi… (read more)

It's a simple question, why can't you temporarily suspend the checking of an email account in Thunderbird? Searching on line there are plenty of people asking this question and the most common reply is "you can't". No reason, just the "you can't".

How hard can it be? It would basically require a simple check box on the "Account Settings -> Server Settings" page that asks "Temporarily suspend account?" and then some simple if()/else if()/else logic to check/not check. Probably should add an int/bool somewhere in one of the myriad config files to keep track and that's it.

According to another post regarding this topic, there are bugs on this that are now 14/15 years old but when I clicked on the links to check them out, the pages timed out. 14/15 years and no change/fix - seriously. I don't see how this, to someone familiar with the code base, would be more than a one day task, that includes doco, coding & testing. The fix offered in the above post was to copy all the stuff to a local folder - so what happens in a few weeks time when you want to check that account again - copy it all back? And then copy it back again a few weeks later, back a forth like a yo-yo. Not a well though out idea! If there is a valid reason, I'd like to hear it from someone who actually works for Mozilla/Thunderbird and knows coding rather than someone who just posts to this forum a lot and guesses.

Thunderbird is constantly popping up pages telling me all about freedom and donating. With such a slow turn around time on such a simple request, I'm probably going to skip donating.

Asked by Bluey The Dog 7 hours ago

Last reply by sfhowes 6 hours ago

Can’t download emails to my computer (PC)

I have used Thunderbird without a hitch in the US, Canada and the Caribbean for years and get my emails on my computer (PC) and my IPhone. For the last 3 days, since I h… (read more)

I have used Thunderbird without a hitch in the US, Canada and the Caribbean for years and get my emails on my computer (PC) and my IPhone. For the last 3 days, since I have been in Antigua when I try to download my emails from my host Network Solutions into Thunderbird the connection is refused. I still get my emails on my IPhone and I have been able to forward an email stored on Thunderbird to my husband. I have no idea what the problem is and would appreciate any help. Thank you Dorothea Leicher

Asked by dleicher 11 hours ago

Last reply by DavidGG 6 hours ago

missing NSTMP folder

I recently moved my TB to a new PC desktop, and TB is working fine. But I see that my local archive folder is gone from both the new and the old PC, as well as my NSTMP … (read more)

I recently moved my TB to a new PC desktop, and TB is working fine. But I see that my local archive folder is gone from both the new and the old PC, as well as my NSTMP folder. Could someone help me locate them?

thanks

Asked by tkaufman1 1 week ago

Last reply by DavidGG 7 hours ago