Firefox not opening

Hello! I am an avid user of firefox (especially with adblockers) on a windows 11 PC. Unfortunately, I have recently been experiencing an issue where when I attempt to ope… (read more)

Hello! I am an avid user of firefox (especially with adblockers) on a windows 11 PC. Unfortunately, I have recently been experiencing an issue where when I attempt to open firefox, a window will open for a split second before instantly closing again. My PC is up to date, I have tried refreshing firefox and doing a clean install, but cannot seem to overcome the issue, or even open it in safe mode. Does anyone have any advice? Many thanks in advance!

Asked by Leo 4 days ago

Last reply by Leo 3 minutes ago

No Home Button

I don’t seem to be able to add a Home Button within the Browser since it updated to the latest version. This is very frustrating as it gets used all the time. Please expl… (read more)

I don’t seem to be able to add a Home Button within the Browser since it updated to the latest version. This is very frustrating as it gets used all the time. Please explain how I can add a home button.

Kind regards

Wayne

Asked by trizz1969 19 minutes ago

Firefox Addon page does not load.

After recent update, I can not browse any addons. The site https://addons.mozilla.org does not open, shows the connection timed out. I uninstalled and reinstalled firefox… (read more)

After recent update, I can not browse any addons. The site https://addons.mozilla.org does not open, shows the connection timed out. I uninstalled and reinstalled firefox deleteting all firefox related files. The problem still persists. Other than this all the using browsing I do are all working fine. Just this extensions I cannot browse. When I click the extension icon by default it shows some extensions, I can Install them. The problem is I can not browse them. Even the recomendation tab is also empty.

PS: I am using firefox on manjaro linux.

Asked by Basavaraja G 5 days ago

Last reply by Basavaraja G 42 minutes ago

Cannot restore backuped bookmarks

Hello, after a power cut I lost all my bookmarks. When I try "Manage Bookmarks -> Import and Backup -> Restore -> Choose File..." nothing happens. In the folde… (read more)

Hello, after a power cut I lost all my bookmarks. When I try "Manage Bookmarks -> Import and Backup -> Restore -> Choose File..." nothing happens.

In the folder ".mozilla/firefox/6924v31j.default-1728390329118/bookmarkbackups" there are several backup files, but the newest has the date Jun 25, though the name suggests it's from Jul 2: -rw-r--r-- 23850 Jun 25 13:07 'bookmarks-2025-07-02_184_mg1znof1NbBiyJ14ZcO9SluvTvLZI-rxPSm20YZUJww=.jsonlz4'

In the directory ".mozilla/firefox/6924v31j.default-1728390329118" there is also places.sqlite from Jul 4 11:59 (that was the moment when the power was cut).

How can I restore my bookmarks?

Asked by Hana Skoumalová 59 minutes ago

Last reply by Hana Skoumalová 54 minutes ago

Recommended Stories turns itself back on every time I open Firefox

I have Firefox on 4 separate devices (Windows 10, Windows 11, Linux Ubuntu derivative x 2). For the last 2 weeks, every time I open Firefox, the recommended stories are … (read more)

I have Firefox on 4 separate devices (Windows 10, Windows 11, Linux Ubuntu derivative x 2).

For the last 2 weeks, every time I open Firefox, the recommended stories are active. I go into settings, turn off the setting and it behaves correctly for that session. However, when I open Firefox on a different device, or the next time, recommended stories are showing once again. I like and want a clean, minimalist interface, and expect Firefox to honour my settings.

Thank you.

Asked by Neil 1 hour ago

mail.com extension not working in Firefox

My mail checker extension isn't working right in Firefox. Extension Link I was able to find an error using Developer Options but I don't know if the error is even relate… (read more)

My mail checker extension isn't working right in Firefox. Extension Link I was able to find an error using Developer Options but I don't know if the error is even related to the extension or if it is even useful. If anyone would help me, I would be very grateful.

Asked by kayush 19 hours ago

Last reply by kayush 5 hours ago

Problem loading page

I am trying to load a page I load everyday and am receiving the following error message: Secure Connection Failed An error occurred during a connection to app.seg-socia… (read more)

I am trying to load a page I load everyday and am receiving the following error message:

Secure Connection Failed

An error occurred during a connection to app.seg-social.pt. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Can someone help me please. Thank you.

Asked by Natalia Sarmento 2 hours ago

Back button bug

When browsing with Firefox, I press the back button & sometimes it goes back a couple of pages instead of one page. I'm using the latest version of Firefox on Android… (read more)

When browsing with Firefox, I press the back button & sometimes it goes back a couple of pages instead of one page. I'm using the latest version of Firefox on Android 14

Asked by Reaper15 1 day ago

Multi account container

When i create an account in blue named AK-M AK-M will not appear on the screen- There i find instead "Neuer Tab" ... How to solve this Problem? Thanks for any hints. Jose… (read more)

When i create an account in blue named AK-M AK-M will not appear on the screen- There i find instead "Neuer Tab" ... How to solve this Problem? Thanks for any hints. Josef Schwendt

Asked by js31 3 hours ago

My location is shown as SYDNEY but I have always lived in Melbourne

Not sure if its Accessibility or Performance and Connectivity but when trying to buy it causes lots of problems Can someone please make the change or tell me how to. Than… (read more)

Not sure if its Accessibility or Performance and Connectivity but when trying to buy it causes lots of problems Can someone please make the change or tell me how to. Thanks Ken

Asked by toaka_2 3 hours ago

Why does my thunderbird fail to verify the server identity

We have 3 different laptops on the work thunderbird email and the one that has been on it the longest now says that it cannot verify the identity of our work server. Whe… (read more)

We have 3 different laptops on the work thunderbird email and the one that has been on it the longest now says that it cannot verify the identity of our work server.

When we go to verify the certificate, it says that the certificate name does not match the report. How does one go about fixing this?

Would it make a difference that the laptop has been out of the country for a few weeks as well?

Asked by Jarod Buxton 3 hours ago

How do I restore emails from an email backup?

How do I restore emails from an email backup (that is NOT a backed-up profile zip file) that has been saved using ImportExportToolsNG? I used ImportExportTools NG to crea… (read more)

How do I restore emails from an email backup (that is NOT a backed-up profile zip file) that has been saved using ImportExportToolsNG? I used ImportExportTools NG to create an email backup. The backup is in the forms of files in a set of folders (calendar-data, crashes, datareporting, extensions etc.). It is not in the form of a zip file.

Asked by leon.arundell 2 days ago

Last reply by leon.arundell 4 hours ago

Problem with desktop icon logos

HI Mozilla, I have recently purchased a new laptop and am setting up my desktop icons. I have the latest version of Firefox on both the old one and this one. also Window… (read more)

HI Mozilla, I have recently purchased a new laptop and am setting up my desktop icons. I have the latest version of Firefox on both the old one and this one. also Windows 11

On the old computer (which I set up 18 months ago and still works) the desktop icons show the website logo. The correct logo appears for any newly opened websites for which I set a desktop icon.

On this computer all website desktop icons show the Firefox logo and not the website logo. This happens whether I drag the address or the lock symbol. I can change the icon using the inbuilt menu, but this is tedious and I would prefer them be the correct ones.

The correct logo appears if I right click on an app in the start list and drag it to the desktop.

Consequently I think the above is a Firefox problem.

I have been using Firefox for some years very successfully.

Regards Peter Adam Brisbane Australia

Asked by Peter Adam 5 hours ago

last page recall

I do not like the function of opening last page I was on when restarting firefox. I use a program to help eliminate my browsing history. foxfire brings up last page I vis… (read more)

I do not like the function of opening last page I was on when restarting firefox. I use a program to help eliminate my browsing history. foxfire brings up last page I visited and ruins the work. I have un-checked open last page but it does not help. The program cannot get to something in firefox to erase my history. I like firefox but will discontinue use If I cannot resolve this issue thank you, I am very frustrated.

Asked by don.mcculloch 5 hours ago

Threads not displaying all messages in Thunderbird 139.0.2 (IMAP)

Hi, I'm experiencing issues with threaded view in Thunderbird (version 139.0.2 on Windows). Some threads do not display all messages -only a few emails are shown (e.g. 2… (read more)

Hi,

I'm experiencing issues with threaded view in Thunderbird (version 139.0.2 on Windows). Some threads do not display all messages -only a few emails are shown (e.g. 2 out of 8), and others are missing from the thread view even though they are present on the server. Rightclicking a message and selecting "Open message in new tab" sometimes works (but still doesn't show all messages), and sometimes it doesn't open a new tab at all. the missing messages do exist on the server, and I can find them using Ctrl + Shift + F , but they do not show up in the thread, nor do they appear via Global Search, even though the global index has finished building.

I have tried the following: -Right-click folder > Properties > Repair folder -Deleted and rebuilt global-messages-db.sqlite (global search database) -Reduced IMAP mailbox size from 140GB to 110GB -Waited for reindexing to complete

But the problem persists. It seems that Thunderbird either doesn’t associate all related messages with the same thread, or skips them entirely in display and search.

What can i do to fix it? Thanks in advance

Asked by Adrian Ropela 4 days ago

Last reply by Adrian Ropela 6 hours ago