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Duplicate account setup on 2 pcs. One works great. The other I had to delete and reinstall Tbird. It still refuses the account. The reinstall was performed 3 times. Same results. Thoughts?

I recently had a hardware crash on my fedora machine and transferred my thunderbird backup to my mac. I have a new fedora machine and want to transfer my thunderbird profile from the mac to the fedora machine. The problem is that Fedora is currently at version 128.12.0 and the mac is currently at version 141.0.

In response to a previous question https://support.mozilla.org/en-US/questions/1513367 I got a suggestion (which I have not been able to make work). 'if you Exit Thunderbird and access profile name folder, then delete the 'compatibility.ini' file, you should be able to use the profile on an older version.'

Here is the revelant directories on the mac

``` bradbell>ls Library/Thunderbird/Profiles y0mvyr8l.default

bradbell>cat Library/Thunderbird/profiles.ini [General] StartWithLastProfile=1

[Profile0] Name=default IsRelative=1 Path=Profiles/y0mvyr8l.default

bradbell>ls Library/Thunderbird/Profiles/y0mvyr8l.default/ | grep compatibility compatibility.ini ```

I think I should put y0mvyr8l.default in $HOME/.thunderbird but I am not sure what should I change ?

This is second request (can't find the first). I need to import multiple (bookoo) .EML files into TB 115.10 to later move into "folders". Several weeks ago I somehow found someway to import a single .EML file (downloaded from an old ISP) into TB -- and then got busy with other projects -- and now cannot figure how I did it. I did not use an extension (ImportExportTools NG) -- just the native tools in TB 115.10. If anyone is familiar with importing EML files -- sure would appreciate suggestions. Thanks.

Hi, Just got computer back from shop where - rather than upgrade - they did a clean install of Win11. I was under the impression from them they'd backup everything on a new "backup" drive they installed to double my capacity as part of the upgrade process.

They're version of backing up Thunderbird left me with a folder "Thunderbird_profile_backup.zip" that is 9,698,657kb in size.

I am attempting to install Thunderbird on the essentially new computer and restore all data from the previous installation.

Is this even possible anymore at this point?

I have data in that file that is important not only financially but archived family info from now deceased members... I'd really like to recover it.

In short help! lol.

Mark

in Settings under "Applications" i had the "Do Nothing" options chosen for several file types, to prevent automatically getting kick to a different app every time i opened certain webpages (ie Telegram links). the "Always Ask" option is available but that also disrupts workflow with the popup box and no quick keyboard shortcut to dismiss it. i am about to downgrade i am so frustrated about this. i have several hundred pages to go through, and it should be as easy asopening the pasge and selecting text, but now each time the page opens, i'm forced to either switch apps or manually dismiss a popup.

If I invoke thunderbird from the cmdline (Linux) this is what I get:

   Content snap command-chain for /snap/thunderbird/791/gpu-2404/bin/gpu-2404-provider-wrapper not found: ensure slot is connected

This was after installing the latest update - mozilla package update. I tried re-installing the Ubuntu package with "sudo apt remove thunderbird" and then "sudo apt install thunderbird". Nothing changes, same behavior.

Without thunderbird able to run, I fear that it will also be unable to provide an update to fix the broken package. I don't know what to try next. Please help.

Hi, Updating Ubuntu 24.03 to 23.10 something went wrong and the disk is no longer bootable. All the files appear to be there, but since its not bootable I can't export the data in the normal fashion.

I installed Ubuntu 24.04.3 LTS on a new disk, and mounted the unbootable disk on /oldDisk. My home directory and everything else appears to be intact.

What do I need to move from /oldDisk to the new install to get my address book and emails back?

until I get this fixed you can email me: <redacted>@evvette.net as my account address won't work... thanx in advance, Steve

Att made me change my account password. Now Thunderbird cannot access messages. I have entered the new password in out going and incoming but there seems to be more to this than that because nothing happens. Where do I have to put in new passwords? Thanks so much. Marjorie

I am getting error message after error message that make no sense and none are islotaed. The suto configuatoion does not work. the manual configuration does not work. Its like whacamole trying to get anything to stick. I keep getting errors messages that make no sense:

Thunderbird failed to find the settings for your email account. Hostname empty or invalid. Only letters, numbers, - and . are allowed

However, when you put the word mail.websitename.com, it still does not work. It jumps to smpt and then when you do it again, it switches to imap. Something is wrong with it and then I tried another account and I get this message:

I am also having issues sending emails. That does not work. It wont save, it keeps asking me for the password when i check off to svae the PW.

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.sunset-daily.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

What is happening to it?

Fix my Firefox so it does not crash when I try to use it. It occurred when I tried to use email and Duck Duck Go. I have not been able to accomplish anything except this complaint since the Upgrade this morning.

My ISP (Sonic.net) is good at sending spam to the Graymail folder. But from there it is two steps to delete messages: to Trash, and then delete for real. Is it possible to create a TBird filter to send graymail straight to Trash? Using TB 128.11.0 64-bit on Windows 11.

I'm on Linux and have been using Firefox since I switched over. The first thing I disabled was restoring tabs because I never need it/find it annoying. I noticed that every time I would restart my computer with Firefox open it would restore the session. I understand that this happens because Firefox sees it as a crash so I changed the following settings:

• browser.sessionstore.resume_from_crash from `true` to `false`
• browser.sessionstore.max_windows_undo from `5` to `0`
• browser.sessionstore.max_tabs_undo from `25` to `0`
• browser.sessionstore.max_resumed_crashes from `1` to `0`

I changed those according to this guide: https://kb.mozillazine.org/Session_Restore#Completely_disabling_session_store

Unfortunately any time I restart my computer with Firefox open it resumes my session. Is there any other way to turn this off? Theres no way all of these settings do nothing.

I also deleted the contents of sessionstore-backups in the profile folder but it just recreates the files after a while.

My goal is to be able to restart and shutdown with Firefox open and not have to worry about it restoring tabs.

When I try to create a new presentation in PowerPoint I get the message that the browser is not compatible. When I click for support it says it should be compatible. Running Windows 10. PPT and Firefox are up to date.

I want to remove one of my old email accounts. I need to use the Account Actions button, but it isn't showing. I've read everything about how to get the button to appear, but nothing works. I'm using the latest update to Thunderbird. My menu bar is showing. All the setting for each email account are showing. One suggestion was to click on the small button in the lower left corner, but the small button I have just opens the account settings, no Account Actions.

Is anyone familiar with this issue and how to get that Account Actions button to show?

Thanks for the help.

Jason