Not connecting/synchronizing with Mailfence

Thunderbird is not synchronizing with Mailfence. My other email accounts (Outlook, Gmail) work fine. TB connects to them, downloads message headers and displays the numbe… (read more)

Thunderbird is not synchronizing with Mailfence. My other email accounts (Outlook, Gmail) work fine. TB connects to them, downloads message headers and displays the number of messages correctly. With Mailfence, the messages stop at "connected to imap.mailfence.com" and stalls there. The message disappears after a few seconds and nothing else happens. This happened this morning when I first launched TB. I then got an update to 128.11.1. No change. I did receive the Windows Update 2025-06 Cumulative Update sometime overnight prior to launching TB.

Asked by Larry Crites 2 hours ago

Incoming messages without any error have started collected in wrong Inbox-Folder (Trash)

Hello guys: In MANY YEARS of using Thunderbird, my Incoming messages have started collected in Trash INSTEAD of in the 'Inbox' Folder ALWAYS set in 'Inbox' Folder set as … (read more)

Hello guys: In MANY YEARS of using Thunderbird, my Incoming messages have started collected in Trash INSTEAD of in the 'Inbox' Folder ALWAYS set in 'Inbox' Folder set as the default: I have spent a lot of times searching for the cause of this malfunction but I can't find to find the cause and the way how to resolve this malfunction. Can anyone provide an effective help to correct this problem please - many thanks, Tony H.

Asked by thorsak 1 week ago

Last reply by thorsak 2 hours ago

  • Solved

Address bar results withou searching for anything

Why do I have search results of pages inside my adress bar, that I almost never use? This goes mainly for Reddit.com and Tagesschau.de, as im from germany this seems rea… (read more)

Why do I have search results of pages inside my adress bar, that I almost never use?

This goes mainly for Reddit.com and Tagesschau.de, as im from germany this seems really strange?

The site mentioned is newssite (Tagesschau.de) controverial at best and I never use it. I have no idea why its there, in 1 year I probably got redirected to there without knowing twice.

So it cant be the most used sites iam on, especially if there is reddit too. I dont have an account and do not use the site. Since when does firefox has Ads in their adress bar?

What is this and how do I get rid of it? I doubt that it is one of the most used sites in germany, it cant be for alot of simple reasons. Age of the userbase does not fit with the Internet User group. 50% of the country does not like them (tagesschau page). Germany is in the IT Darkages except the tech savvy youth and generation 1980 to this day. This newsgroup is targeted towards an older generation and is still heavily invested in TV not the Internet. As it is statemedia its also highly out of touch with the current more internet focused generations, so I doubt that its because they generate traffic or anything else.

Is there a way do blank all search results on default? And I would really like to know how this page got there.

Asked by Dave “CasaRomeo” Johnson 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

Login failed

I have had an ongoing problem with Thunderbird being unable to log into the various mail servers that I use. I've tried repeatedly to solve this problem and have been ab… (read more)

I have had an ongoing problem with Thunderbird being unable to log into the various mail servers that I use. I've tried repeatedly to solve this problem and have been able to cure it in the past by clearing the cache, but it recurs over and over again. I cannot keep wasting my time like this. I'm an independent contractor and I need to be able to use my e-mail client consistently. I've got work to do! This morning, it's suddenly decided that it cannot log into any of the three services that I use.

Is there a lasting solution to this problem? If not, please tell me and I'll move on peacefully, but please don't keep me chasing my tail for something that cannot be fixed.

Asked by raypackard 1 day ago

Last reply by raypackard 2 hours ago

Must disable ad block to use youtube with adds. How to do this? thanks

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and… (read more)

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and disable ad block programs/ extensions, thus allowing me to get back on You tube. I can recognize an outright program, but do not knew if extensions are in play that are not obvious to me. THANKS

Asked by Helene Rubinoff 1 day ago

Last reply by Helene Rubinoff 2 hours ago

Deleted messages missing from Trash folder

I have set my account to "Don't delete any messages", because I frequently want to reread a deleted message in my Trash folder. However, when I go into my Trash folder to… (read more)

I have set my account to "Don't delete any messages", because I frequently want to reread a deleted message in my Trash folder. However, when I go into my Trash folder to search for a deleted message, I am finding that messages older than a certain date have disappeared, although I've done nothing to permanently delete them. For example, today everything older than May 3 is gone. What can I do to prevent this?

thanks, CW

Asked by chriswebb 2 hours ago

Scrolling in Thunderbird

Hello, Scrolling vertically with mouse-wheel in Thunderbird is uneven and unstable, while scrolling in Firefox* is perfect. (*or any other program) What could be wrong? … (read more)

Hello,

Scrolling vertically with mouse-wheel in Thunderbird is uneven and unstable, while scrolling in Firefox* is perfect. (*or any other program) What could be wrong?

Thanks, Mark

Asked by markvanderwilligen 6 hours ago

Last reply by sfhowes 2 hours ago

Youtube upload problem

Firefox 139.0.4. version is also not good! Uploading videos to Youtube does not work with it! It does not move from zero percent! As I wrote earlier, the problem started … (read more)

Firefox 139.0.4. version is also not good! Uploading videos to Youtube does not work with it! It does not move from zero percent! As I wrote earlier, the problem started with version 138.0.4. and is still ongoing! Uploading videos works with other browsers! I am waiting for the problem to be solved! If I wrote my letter in the wrong place, please forward it to the authorities! At the moment I could write a letter here, I can't really find a topic where this would be discussed! My OS Win10 64 bit. Thank you!

Asked by Barki “Baresz” László 2 hours ago

Thunderbird Spell Check

Since the last update Thunderbird no longer highlights words in spell check which makes it difficult to determine what word it is checking. Is there a way to resolve thi… (read more)

Since the last update Thunderbird no longer highlights words in spell check which makes it difficult to determine what word it is checking. Is there a way to resolve this?

Asked by pending 4 hours ago

Last reply by sfhowes 2 hours ago

Thunderbird Scrollbar Width

As a Parkinson's victim I find it increasingly difficult to move within Thunderbird, I am on the beta track and can find no way to adjust the size / width of the bars. A… (read more)

As a Parkinson's victim I find it increasingly difficult to move within Thunderbird, I am on the beta track and can find no way to adjust the size / width of the bars. A better solution in my mind would be to enlarge only the arrows at each end of the scrollbars, thus reducing the screen footprint while allowing easier maneuverability

Asked by Jimster 4 hours ago

Last reply by sfhowes 2 hours ago

need help in consolidating profiles

Several years ago, I switched over to the beta path of Thunderbird... In doing so, I created a new profile for the beta installation, leaving the old one behind in case I… (read more)

Several years ago, I switched over to the beta path of Thunderbird... In doing so, I created a new profile for the beta installation, leaving the old one behind in case I wanted to abandon beta... So I had two profile folders; I *thought* they were this:

current profile: c:\notes\Thunderbird original backup profile: c:\notes\Thunderbird.b115

Now, I've decided that there is no reason to retain the old Thunderbird profile folder, since I'm clearly committed to the beta path... however, I have discovered an anomaly... *both* the old and new profiles are periodically being updated!! Thunderbird.b115 is apparently actually my active profile, but Thunderbird was updated just a few days ago.

When I look at About Profiles, I actually see *three* profile folders listed:

Profile: Gorlash: (default: no) c:\notes\Thunderbird

Profile: Derell Licht beta: (default: no) c:\notes\Thunderbird

Profile: Thunderbird beta (default: no) c:\notes\Thunderbird.beta (note that this folder does not exist)

Profile: Thunderbird b115: (default: yes) c:\notes\Thunderbird.b115

===========================================

Is there something that I could do to consolidate all of this into just one folder? I don't even *know* what those Gorlash and Derell Licht profiles refer to... Yes, those are both usernames that I use online, in various contexts, but as far as I know, I don't use them in Thunderbird...

Q1: Can I just delete those other profiles where default is NO ?? Q2: Why is c:\notes\Thunderbird still getting periodic updates, even though those profiles are not default??

Asked by dan7miller 1 week ago

Last reply by christ1 2 hours ago

thunderbird has stopped logging into my centurylink account

I have been using Thunderbird to access my centurylink.net email for years. Now, Thunderbird does not recognize my email credentials. it asks for my password but will n… (read more)

I have been using Thunderbird to access my centurylink.net email for years. Now, Thunderbird does not recognize my email credentials. it asks for my password but will not accept my password when I enter it.

Asked by Dallas Hauenstein 2 hours ago

firefox takes a long time to connect to urls

Quite often when I enter a url Firefox will start showing connections of the status bar. It appears to be forwarding the url to other sites before showing what I expect. … (read more)

Quite often when I enter a url Firefox will start showing connections of the status bar. It appears to be forwarding the url to other sites before showing what I expect.

I don't understand why this happens. Using the Windows 11 browser goes right to url with no waiting.

Asked by Dick Smith 2 hours ago

Is it possible to turn off 'threading' completely? (for search results)

I don't like threaded conversations view. I turned it off so my inbox doesn't show it any more, but search results do and I find it impossible to find what I need. Is it … (read more)

I don't like threaded conversations view. I turned it off so my inbox doesn't show it any more, but search results do and I find it impossible to find what I need. Is it possible to turn off ALL of those threading features across the entire program? Thanks

Asked by mozilla516 5 days ago

Last reply by mozilla516 3 hours ago

  • Solved

New start page after update?

After firefox update, start page changed to first photo i added here, second photo is how it was before, is there any way to get it back? Before update i had version 131.… (read more)

After firefox update, start page changed to first photo i added here, second photo is how it was before, is there any way to get it back? Before update i had version 131.0b9, now its 136.0b1

Asked by yariknesterenko9 4 months ago

Answered by yariknesterenko9 4 months ago

Tbird won't download emails from server

Version 128.11.0esr (64-bit) Tbird won't download emails from server. I get a bunch of status messages at the bottom left of the screen: looking up server, connecting, … (read more)

Version 128.11.0esr (64-bit) Tbird won't download emails from server. I get a bunch of status messages at the bottom left of the screen: looking up server, connecting, checking server capabilities, etc, then everything just stops. No downloads. If I access this account via webmail, there *are* emails there that Tbird just won't download. No error messages of any kind, just those status messages in that bar along the bottom of the window. All appears well... but no messages.

On the sending sider, I can't send anything from the account either (image attached.) So there appears to be both a connection error (sending) and NO connection error (receiving.) Got me chasing my own tail in circles - - tried a couple of different email apps and they're all working as they should, same settings, both send and receive. I've never used anything other than Thunderbird and REALLY don't want to change, but if it isn't working, looks like I'll have to, like it or not. Any ideas gratefully received!

Asked by Karl Anonomyous 7 hours ago

Last reply by david 3 hours ago