Download all attachments function not working

Overnight my PC had a normal software update. Since then, when I click the arrow symbol to download all attachments, nothing happens. The only way to download attachments… (read more)

Overnight my PC had a normal software update. Since then, when I click the arrow symbol to download all attachments, nothing happens. The only way to download attachments now is to click the magnifying glass, then save. For my work I need to download multiple attachments from multiple emails a day so it's pretty inconvenient.

Asked by admin606 1 day ago

Last reply by Mike 9 minutes ago

Transfering Thunderbird via TimeMachine to new computer

I transferred content via a Time machine backup of my old macBookPro (Ventura 13.6) to my new macBookPro (Sequoia 15.6.1). The Thunderbird folder is identical on both com… (read more)

I transferred content via a Time machine backup of my old macBookPro (Ventura 13.6) to my new macBookPro (Sequoia 15.6.1). The Thunderbird folder is identical on both computers and contains two profiles: a newer 9389qbc0.defalut-release and an older r13n4n5e.default. The former presumably is active on my old computer and is the one I want to view/use on the new computer. However, the older version appears on my new computer. How do I get Thunderbird on the new computer to recognize and load the newer profile? Thanks much for any assistance!

Asked by James Coyer 28 minutes ago

Last reply by david 14 minutes ago

Problème avec un mail, serveur sortant

Bonjour, Nous sommes chez vous via le serveur Ionos. Nous avons un gros problème avec une de nos adresses mail : [email hidden for privacy]@fabriqueparis.fr Le pr… (read more)

Bonjour, Nous sommes chez vous via le serveur Ionos. Nous avons un gros problème avec une de nos adresses mail : [email hidden for privacy]@fabriqueparis.fr

Le problème ne vient apparement pas de Ionos, donc je pense qu'il vient de l'application Thunderbird. Je n'arrive pas à installer cette messagerie sur mon Mac, dernière génration. Je ne sais plus quoi faire. Pouvez vous m'aider svp ?

Asked by julien22 2 days ago

Last reply by david 23 minutes ago

remove or reset primary password

I forgot and can't find my primary password. I can't reset and remove it unless I know it. I uninstalled the program, paid a contribution, reinstalled and still cannot … (read more)

I forgot and can't find my primary password. I can't reset and remove it unless I know it. I uninstalled the program, paid a contribution, reinstalled and still cannot reset, remove old, or make new password. Can't get into to send emails, but can see and read files.

Asked by dcloer 1 month ago

Last reply by david 31 minutes ago

添付メールが保存できない

8月中旬頃から、Thunderbirdに添付されてきた受信メールの添付ファイルが保存できなくなりました。 バージョンは142.0(64bit)を使っています。使っているすべてのパソコン、およびすべてのアカウントで同じ状況です。添付ファイルを保存できるように修正する方法を教えてください。

Asked by yohsan_suzuki 8 hours ago

Last reply by david 1 hour ago

Copying folders from old account to new

Hi there, My email provider has just migrated my email address to a new server, which all went smoothly in the end. I thought that would be the hard part but it's actual… (read more)

Hi there,

My email provider has just migrated my email address to a new server, which all went smoothly in the end. I thought that would be the hard part but it's actually Thunderbird that is giving me headaches.

I can send and receive mails fine but need to set up my Thunderbird folders again and copy in all my old emails. In other words, a new account has been set up for the same email address and I have kept the old account for the same email address until I have copied out everything I need from it.

But copying folders and mails doesn't always work and there seems to be absolutely no logic behind it - sometimes it works and something it doesn't.

Thunderbird won't let me copy my "Customers" folder with 30 subfolders in it so I have to do each of these manually. Again, some work, some don't.

Most of the time, an error message or three pops up because the old address wants me to enter my password again, which is no longer valid. And that usually scuppers any attempt to copy a folder manually.

I have unticked the three boxes under account settings so that it doesn't look for new mails every X minutes, when starting up, etc.

Is there any clever way I can avoid all this? Would it help if I did all this offline?

And does anyone know why the blasted folders are so difficult to copy?!!

Very grateful for any tips - thanks,


Ian

Asked by ianwinick 4 hours ago

Last reply by david 1 hour ago

Password

Hello. Unfortunately, I accidentally deleted my Thunderbird email program. How can I recover my email? Unfortunately, I forgot my password. Could you send me my password … (read more)

Hello. Unfortunately, I accidentally deleted my Thunderbird email program. How can I recover my email? Unfortunately, I forgot my password. Could you send me my password to my email address?

Asked by gerhard.schalk2 23 hours ago

Last reply by Rick 3 hours ago

opening EML file stored on NAS problem

When I try to open EML file stored on NAS that was previously stored using the same Thunderbird app (version 142.0 (64 bits)) the preview is blank (photos attached) altho… (read more)

When I try to open EML file stored on NAS that was previously stored using the same Thunderbird app (version 142.0 (64 bits)) the preview is blank (photos attached) although the message source shows content. When I copy this EML file from NAS to desktop and then open, the preview shows up correctly.

How to make it possible to open the EML straight from NAS and show its contents in the preview window.

Some time ago, with the previous (unknown) version of Thunderbird it was possible to open the EML straight from NAS and show its prebiew correctly.

Asked by piotr.rendaszka 2 days ago

Last reply by Ikleinyou 6 hours ago

Every since I updated my MacBook Pro to 142.0.1 (aarch64), Firefox locks up & has to be Force Quit

Every since I updated my MacBook Pro M1 Max chip to Firefox 142.0.1 (aarch64), Firefox locks up & has to be "Force Quit" & restarted almost every day. Please upd… (read more)

Every since I updated my MacBook Pro M1 Max chip to Firefox 142.0.1 (aarch64), Firefox locks up & has to be "Force Quit" & restarted almost every day. Please update the app ASAP so I don't have to convert to Google Chrome. Thank you!

Asked by K P 3 days ago

Last reply by stickum333 6 hours ago

sync and save data button not on android

When trying to sync Firefox on my phone, the second step is to go to the menu, and tap sync and save data. However there is no button like that on my android version of F… (read more)

When trying to sync Firefox on my phone, the second step is to go to the menu, and tap sync and save data. However there is no button like that on my android version of Firefox.

Asked by G3OBAZZ1 1 month ago

Last reply by nick71 6 hours ago

Message Filters

cjhull Sep 3, 2025, 00:21 CST I have set a filter to move messages from a certain address to a certain inbox,. In the filter settings I tick the box that states filter … (read more)

cjhull

Sep 3, 2025, 00:21 CST

I have set a filter to move messages from a certain address to a certain inbox,. In the filter settings I tick the box that states filter before junk mail before Junk Classification. Nevertheless mail from that certain address keeps getting put in junk mail. I have in Junk Mail marked all these messages as not junk but new ones keep getting put in the junk mail box. Help

Asked by cjhull 9 hours ago

Last reply by Lin 7 hours ago

I am not getting some of my emails and I think it might be a filter problem

I am not getting my emails from franciscanmychart.org I think it might be a filter issue. How can I make sure I get these important emails. … (read more)

I am not getting my emails from franciscanmychart.org I think it might be a filter issue. How can I make sure I get these important emails.

Asked by dwnsndr 8 hours ago

Last reply by Lin 7 hours ago