Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why is it so slow

  • 1 reply
  • 5 have this problem
  • 8 views
  • Last reply by Ibai

Teagan
Teagan
more options

What did the Fox do ?? ...what have you done to Firefox!! It's just as slow if not sloooower as Internet Explorer!!!! You were praising how much faster it was.. well it isn't!! 

How do I return to the previous version without problems or loosing my add-on's!!!!
What did the Fox do ?? ...what have you done to Firefox!! It's just as slow if not sloooower as Internet Explorer!!!! You were praising how much faster it was.. well it isn't!! How do I return to the previous version without problems or loosing my add-on's!!!!

All Replies (1)

Ibai
Ibai
  • Administrator
more options

Hi Teagan,

I understand that you updated Firefox this week and the performance has decreased.

In general we are seeing an improvement in performance with Firefox 29 but there may be something specific to your configuration that is making it slower.

Can you try Safe Mode and see if that helps? After that we can troubleshoot what may be wrong: Diagnose Firefox issues using Troubleshoot Mode

Let me know if that helps, Ibai