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I accidently used an old sync key on my 3rd computer and need to change it to match the other 2 computers. How can I remove the wrong sync key and replace?

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  • Last reply by maustincpt

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I was trying to sync a 3rd computer and when I looked up what I thought was the current sync key and entered it, I realized the key I used was old and now doesn't match the other 2 computers. How can I delete the wrong key from the 3rd computer in order to enter the correct key?

I was trying to sync a 3rd computer and when I looked up what I thought was the current sync key and entered it, I realized the key I used was old and now doesn't match the other 2 computers. How can I delete the wrong key from the 3rd computer in order to enter the correct key?

Chosen solution

hello, on your 3rd computer go into Firefox > options > sync and click on "unlink this device" afterwards you can set it up again with the correct credentials.

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Chosen Solution

hello, on your 3rd computer go into Firefox > options > sync and click on "unlink this device" afterwards you can set it up again with the correct credentials.

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Thanks so much! That worked.