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AOL HAS GRABBED FIREFOX, HOW DO i GET RID OF IT?

  • 2 replies
  • 4 have this problem
  • 3 views
  • Last reply by cor-el

stevevp
stevevp
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I down loaded a PDF reader which turned out to be from AOL and AOL grabbed Firefox. I am left with the AOL search engine and Firefox is minimized in the top left hand corner of the screen. I have tried deleting Firefox and reloading. But the same thing occurs. I use AVG maintenance to take care of my PC but this doesn't get rid of AOL. Can you help?

I down loaded a PDF reader which turned out to be from AOL and AOL grabbed Firefox. I am left with the AOL search engine and Firefox is minimized in the top left hand corner of the screen. I have tried deleting Firefox and reloading. But the same thing occurs. I use AVG maintenance to take care of my PC but this doesn't get rid of AOL. Can you help?

All Replies (2)

user633449
user633449
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to reset some preferences to the default with the SearchReset extension:

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

If there is a problem with searching via the default about:home page then try to reset the search engine used on the about:home page.

Reset the browser.startup.homepage_override.mstone pref via the right-click context menu to the default on the about:config page and close and restart Firefox to restore the about:home page to its default.

  1. Open the about:config page via the location bar
  2. Type in the Filter bar: mstone
  3. Right-click the browser.startup.homepage_override.mstone line and select: Reset
  4. Close and restart Firefox

If this didn't help then delete the delete the chromeappsstore.sqlite file in the Firefox Profile Folder and repeat the above.