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The read messages in the inbox are not differentiated from the unread messages for any mail server like ymail.com,gmail.com etc. Please check on the problem.

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  • Last reply by Vivek

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Whenever I open yahoo mail and gmail inbox, my messages that are already read and those that are unread are not differentiated. Please address at the grievance and revert ASAP.

Whenever I open yahoo mail and gmail inbox, my messages that are already read and those that are unread are not differentiated. Please address at the grievance and revert ASAP.

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Hi,

Please check if this happens in a new profile. If it's okay, you can later copy the personal data from the old profile. Firefox stores your personal data and settings in another location separate from its files/folder. A new profile would have the default Firefox settings (Tools (Alt + T) > Options and about:config ) and usually would also be empty of any Extensions and themes (Appearance) in Tools > Add-ons) and their settings. Also, a new profile would have no previous stored history (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

Firefox Folder & Files

about:config Entries