Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hotmail does not work in FireFox 3.6.18

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

more options

Hi,

I just upgraded to V 3.6.18 and Hotmail still does not work. It is NOT Adblocker. Hotmail does work in IE 8.0


Response from Microsoft: http://windowslivehelp.com/thread.aspx?postid=ac2878c2-6b87-46a0-8289-dc196e98d003#ac2878c2-6b87-46a0-8289-dc196e98d003

Hi, I just upgraded to V 3.6.18 and Hotmail still does not work. It is NOT Adblocker. Hotmail does work in IE 8.0 Response from Microsoft: http://windowslivehelp.com/thread.aspx?postid=ac2878c2-6b87-46a0-8289-dc196e98d003#ac2878c2-6b87-46a0-8289-dc196e98d003

All Replies (3)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Already did that. Cookies are cleared every time Firefox is closed. Found a similar problem that says to upgrade to V4.0

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).