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Stop private browsing and clear recent history are both greyd out and I can do neither.

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  • 31 have this problem
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  • Last reply by JYOuyang

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Under the tools menu, both 'stop private browsing', and 'clear recent history' are greyed out and I can do neither.

This happened

Every time Firefox opened

== Recently

Under the tools menu, both 'stop private browsing', and 'clear recent history' are greyed out and I can do neither. == This happened == Every time Firefox opened == Recently

All Replies (1)

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Looks like you might be having an issue with a corrupt Places.sqlite, which stores your history and bookmarks.

See: http://kb.mozillazine.org/Locked_or_damaged_places.sqlite and ((Recovering important data from an old profile)