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No bookmarks and no History - FIREFOX browser

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Mark Morris
Mark Morris

Power outage after using a new Imac for 2 weeks. Now no bookmarks and no History showing in Firefox. I followed all the steps given in SUPPORT 1. Export HTML bookmarks from old computer. Import on new computer. 2. Load Backup bookmarks (JSON file) to flash drive. Load into new computer. 3. Copy latest Bookmarksbackup file found in new computer to Desktop.

'Each of these methods hit the same brick wall'. Firefox Menu > Bookmarks > Manage Bookmarks > Library Screen and choose "Restore" or "Import Bookmarks from HTML" THE SCREEN IS BLANK WITH NO CHOICES TO PROCEED FURTHER.

the attached image showsThe most I was able to accomplish is to copy and paste a bookmarksBackup file into a box and then nothing.

Why don't any of these recovery methods work?

Power outage after using a new Imac for 2 weeks. Now no bookmarks and no History showing in Firefox. I followed all the steps given in SUPPORT 1. Export HTML bookmarks from old computer. Import on new computer. 2. Load Backup bookmarks (JSON file) to flash drive. Load into new computer. 3. Copy latest Bookmarksbackup file found in new computer to Desktop. ''''''Each of these methods hit the same brick wall'''.''' Firefox Menu > Bookmarks > Manage Bookmarks > Library Screen and choose "Restore" or "Import Bookmarks from HTML" THE SCREEN IS BLANK WITH NO CHOICES TO PROCEED FURTHER. the attached image showsThe most I was able to accomplish is to copy and paste a bookmarksBackup file into a box and then nothing. Why don't any of these recovery methods work?
Attached screenshots

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