Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The option to connect other devices for syncing doesn't exist

  • No replies
  • 0 have this problem
  • 1 view
more options

I cannot sync my Windows and two Android devices. In order to scan the code from Windows on My Android, I need the 'Sync and save your data' option, and it's missing. I have checked the main Settings menu and the options on my account, but the only option related to syncronisation is 'Sync now', which is now useless. This is a recent problem, because I used to be able to sync all of them in previous versions. Is there any way around this problem?

I cannot sync my Windows and two Android devices. In order to scan the code from Windows on My Android, I need the 'Sync and save your data' option, and it's missing. I have checked the main Settings menu and the options on my account, but the only option related to syncronisation is 'Sync now', which is now useless. This is a recent problem, because I used to be able to sync all of them in previous versions. Is there any way around this problem?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.